秋田站前里士滿飯店(Richmond Hotel Akita Ekimae)

Exquisite luxury and impeccable service throughout our stay. Stunning rooms, divine dining, and exceptional staff. Can't wait to return!

A great time at this hotel. The staff were professional and the hotel was nicely done up. The room was very comfortable and the toiletries were nice too. Getting there in the snow with slush on the streets was not much fun though. Not too far from the train station, but still a decent distance away.

The hotel facility is relatively good. However, the hotel policy seems to have a big problem. We checked in the hotel at 7pm, they said our room rate was for check-in between 23:30~05:00 and that check-in other than this period will have a surcharge of Yen $2000. At normal hotel booking, who would alert the check-in time is at midnight??!! OK, we assume we overlook this strange rule, we paid. However, two days later we stay at the same brand hotel in Aomori, I clearly requested a non-smoking room at booking (as I did same for all hotels at the trip), but the receptionist insisted that we didn't. They said they don't have a non-smoking room for us unless we pay Yen $2000 for additional charge. We don't understand the game! Supposing all non-smoking rooms are at the non-smoking floor; if they have one, they should have given us free. If not, how can they make one with the additional charge ?

部屋もスタッフの方の応対も良かったと思います。 駅からも１０分かからない位置にあり、近くにはコンビニ、飲食店などもあります。 朝食は秋田のものを使っておりその辺は良かったのですが、値段の割に品数が寂しい気はしました。朝食会場のスタッフの方もいい感じの接客だったと思います。

駅近で部屋も綺麗でかなりくつろげました。 ホテルの方のサービスもよく快適に過ごせました。 さらに朝食のバイキングもボリュームがあり最高でした。

This hotel is near to the station where there are shops around. Also its right opposite to the car renting place. Convenient!