艾哈邁達巴德機場烏梅德飯店的評論

住宿方回覆: Dear Guest, Greetings from The Ummed, Ahmedabad!! Thank you for sharing your valuable feedback and most unfortunate that we did not live up to your expectation. I request you to accept our profound and sincere apologies. With regards to your feedback, I have discussed it in detail with the concerned Department Heads for immediate corrective action. I would be personally addressing and correcting all such quality related defects and we ensure that such errors are never repeated. It is also our sincere request to forgive us and bestow upon us another opportunity to serve you in the near future with an assurance of better and improved services. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. Best personal regards, Kamal Pandey Room Division Manager The Ummed Ahmedabad

住宿方回覆: Dear Mr. Antoine, Greetings from The Ummed, Ahmedabad!! Thank you for sharing your feedback, and we sincerely apologize for the disappointment you experienced during your stay with us. Regarding the cleanliness of the room, we are truly sorry that it did not meet your expectations. We will certainly address this matter with our housekeeping team to ensure that our rooms maintain the high standards that we aim to uphold. Regarding the food, we regret that it did not meet your preferences, and we understand how important dining experiences are during your stay. Your feedback will be shared with our culinary team to ensure improvements are made to better satisfy our guests in the future. We offer private sedan cars for both pickup and drop-off services. These transfers are chargeable to ensure a comfortable and personalized experience, as well as to cover the costs associated with the service. The cost for the airport transfer is 500 rupees, which is higher compared to other options such as Uber, however we provide a higher level of comfort and privacy with our dedicated service. We truly value your feedback, as it helps us make the necessary improvements. We hope to have the opportunity to welcome you back and provide you with an experience that meets your expectations. Best personal regards Kamal Pandey Room Division Manager The Ummed Ahmedabad

住宿方回覆: Caro Ospite, Grazie per la sua recensione. Siamo felici di sapere che il personale di sala, in particolare Nitesh e Dolly, siano stati garbati e professionali. Faremo tesoro del suo feedback riguardo al menu e cercheremo di adattarlo per soddisfare i gusti dei clienti europei. Apprezziamo il suo apprezzamento per i nostri dolci e il caffè espresso. Prenderemo in considerazione il suo suggerimento per migliorare la zona fumatori e per rendere la piscina più disponibile e ben curata. Siamo lieti che le camere siano risultate silenziose e che abbiate avuto un soggiorno tranquillo. Grazie ancora per il suo feedback e speriamo di poterla accogliere nuovamente in futuro per offrirle un'esperienza ancora migliore. Cordiali saluti, Sunny Prasher General Manager

住宿方回覆: Dear Guest, Greetings from The Ummed Ahmedabad! It was a pleasure having you stay with us at the Ummed Ahmedabad. We thank you for sharing your valuable time to evaluate our products and services. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided were to your satisfaction. Your generous indication of our performance will be a source of inspiration for our staff, and this encourages us to achieve even higher standards of service. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Thank you Satya Roy Sr. Vice President

住宿方回覆: Dear Guest, Greetings from The Ummed, Ahmedabad!! I would like to thank you for taking the time to share your experience on TripAdvisor. Thank you for choosing to stay at The Ummed Ahmedabad, and for highlighting the pleasant experience you had with us. I thank you for your generous appreciation of the setting of the Hotel. Our team strives to deliver the best experience to our guests and are grateful to patrons such as you for recognizing their efforts. It is kind of you to mention about our associates name Ms. Ankita who have been truly amazing and took exceptional care of yours. We will certainly convey your motivating words to her and entire team as well, I am confident they will be thrilled to read such kind words. We are proud to have an ambassador in you and look forward to welcoming you back sometime in near future. Best Personal Regards, Kamal Pandey Room Division Manager The Ummed Ahmedabad

住宿方回覆: Dear Guest, Greetings from The Ummed, Ahmedabad!! I thank you for choosing to stay at the Ummed Ahmedabad during your trip and for taking the time to review your experience in such detail. It is regretful to learn about your experience and the entire Ummed team is sincerely apologetic. Let me assure you that this is not a norm and I request you to treat this experience in isolation. I really appreciate your valuable feedback regarding certain lapses in the service and facilities on a few occasions. We have addressed this issue with the team and I assure you that immediate amendments are in process. Thank you once again for your generous compliments and recommendations. All of us look forward to welcome you back soon! Best personal regards, Kamal Pandey Room Division Manager The Ummed Ahmedabad

住宿方回覆: Dear Guest, Greetings from The Ummed, Ahmedabad!! I thank you for choosing to stay at the Ummed Ahmedabad during your trip and for taking the time to review your experience in such detail. It is regretful to learn about your experience and the entire Ummed team is sincerely apologetic. Let me assure you that this is not a norm and I request you to treat this experience in isolation. I really appreciate your valuable feedback regarding certain lapses in the service and facilities on a few occasions. We have addressed this issue with the team and I assure you that immediate amendments are in process. Thank you once again for your generous compliments and recommendations. All of us look forward to welcome you back soon! Best personal regards, Kamal Pandey Room Division Manager The Ummed Ahmedabad

住宿方回覆: Dear Guest, Greetings from The Ummed, Ahmedabad!! Thank you for sharing your valuable feedback and most unfortunate that we did not live up to your expectation. I request you to accept our profound and sincere apologies. With regards to your feedback, I have discussed it in detail with the concerned Department Heads for immediate corrective action. I would be personally addressing and correcting all such quality related defects and we ensure that such errors are never repeated. It is also our sincere request to forgive us and bestow upon us another opportunity to serve you in the near future with an assurance of better and improved services. Please accept our heartfelt gratitude and thank you again for making us your hospitality partner. Best personal regards, Kamal Pandey Room Division Manager The Ummed Ahmedabad

住宿方回覆: Dear Ms. Bhavika, Greetings from The Ummed, Ahmedabad!! Please accept my sincere gratitude for the detailed and specific feedback. It is always our endeavor to serve our guests in manner befitting our reputation and such feedback highlights areas of improvement that require our urgent attention and immediate corrective action. I regret to read that your experience with us was not a memorable one. I assure you that the same is not the usual Ummed experience we aim to deliver to our guests also it is feedback like this that we learn from and used to improve. We greatly value your patronage and assure for the better service during your stay at The Ummed. With best regards, Best personal regards Kamal Pandey Room Division Manager The Ummed Ahmedabad