卡爾頓小屋(The Carlton Lodge)

Great hot breakfast bar every day. If it wasn't for the rest of the staff i came in contact with, I would have never went back after last stay. The manager on duty, Terri Schaffer, on my last long stay was VERY VERY RUDE AND NASTY from day 2 until my stay was over. She acted like I interrupted her call to her friend, wasn't a business call on her own phone and the conversation wasn't about any type of hotel info. Then she acted like she was doing me a favor by being there. Then proceeded to tell me i better get my totes out of the hall they were afire hazzard!!! If she would have went and looked she would have seen there were NO totes in the hallway or any other place that would have been a hazard to anyone. Because i stood up for myself she started threatening to call 911. Really I should be calling them on her. I looked through other reviews and found quiet a few more complaints about the same person treating them in the same sorta way. I sent an email to the general manager and made calls and never heard back from anyone AND she's still here...ugh!!

I was very nice staff was polite and me and my husband had a great time the room we stayed in was very clean the only thing that did not work was the phone but overall it was a great stay

Amazing stay and we loved the jetted tub. Everything was clean and the beds were comfortable. Definitely will be staying again.

Side door does not lock. Anyone can walk in. Bags of trash right outside the door for the 2 days i stayed there. Trash everywhere. Dirty tub and floor. Breakfast ******.

Breakfast was nothing like mentioned on the site, no in house dining, and the rooms (toilet/shower) could have been cleaner.

It was not very clean in appearance. There was dust on almost everything. The shower was stained. The rear entrance door was broken to the point it would not close - let alone secure. I reported it immediately. 3 Days later nothing changed.

The staff was so polite and the facility was really clean. The rooms were clean and the bed was very comfortable. I would definitely stay again.

The room was very dirty ...i did complain and she said they were very short staffed but offered no compensation at all ...

Has a serious cockroach problem when alerted staff they acted as if they knew and cared less to see the photos and videos.