柯瑪爾和金斯帕飯店(The Kinmel & Kinspa)

Really good place nice and lovely staff and a really nice pool area 🙂

Everything about this stay was spot on other than Breakfast. The price you pay (£20 the night before) Is very pricey for what you get. The breakfast options are limited and the fact you have to pay extra for a flat white, latte etc is unreasonable when you’re charging £20. You wouldn’t pay extra in a ibis or premier inn for the above coffees. overall the breakfast experience doesn’t match the rest of the hotel experience.

There seems to have been a decline in standards at the Kinmel. We have stayed twice before, once for a function, and had been very happy with the hotel and amenities. Unfortunately our latest experience didn't live up to previous experiences On arrival (3:30pm, 30 mins after earliest check-in) our room hadn't been cleaned. We reported this and went out, returning at 6:30 by which time the room had been cleaned. However, there was a problem with the safe (tried to reset the combination, wouldn't work, eventually the receptionist replaced the battery), and a lamp above the bathroom vanity was not working (we were told that the hotel "didn't have any spare bulbs" ?!?). Although a 'hospitality tray' was provided as part of the 'Luxury' room package, this consisted of four 'instant plastic tea/coffee' cups, UHT milk capsules and ONE pack of biscuits We ate at the hotel restaurant that evening, and the food was underwhelming. The quality of the food was not really up to standard, and the main courses seemed to have been reheated from lunchtime (bullet hard roast potatoes etc). At no time were we asked for feedback (normally we expect to be asked "Was everything OK?" by the restaurant staff, or the receptionist at check-out), and the general feeling was that the staff really didn't care about the guests We appreciate that the hospitality sector has experienced disruption due to the Covid pandemic, but surely this should incentivise staff to make guests feel more welcome.

Amazing. Took our two dogs with us. Very inclusive of them. Gorgeous grounds and countryside walks for the dogs. Would definition recommend and will be going back (without the dogs) to experience the spa and restaurant. Dogs allowed in the bar and Brasserie.

We did a UK staycation and have visited quite a lot of 3 to 5 * hotels in the last 5 years. We chose the Kinsale because it also has a spa. We used the free pool and hydrotherapy area twice and these are excellent and cleaned to a good standard. We also had a massage and the staff here were very professional and friendly too. Rooms are fine but more to a 3* level and again were clean and comfortable. We used the restaurant and cocktail bar on first evening. Prices in line with similar establishments and everything is new for August so very fresh. Meal options were good at around 8 mains but portion sizes not so big.. Breakfast was plate service and slightly limited especially with cereals and cold food options for a 4* hotel. Staff were all friendly. Would recommend.

The hotel is lovely and wrapped in beautiful surroundings. What can't be said about the staff. All of them were polite, friendly and welcoming. The spa was beautiful. Breakfast was incredible. The rooms are clean. spacious and comfortable. 1 Minor downside The television in the room are quite small. Could be a little bigger.

My stay was very comfortable, a good bed, a nice room and bathroom and me and my two dogs felt welcome. Would stay again.

Room was a good size but a little drab and in need of modernisation. Breakfast was overpriced and my poached egg was more like a hard boiled egg! The quality of ingredients was not worth the £15 we paid.

Perfect stay in a very comfortable room with excellent service. Wished we could have stayed longer.