Stay at THE RAMADA by this hotel DONT STAY HERE !!! Spend the extra $20-$40. SAME LOCATION!! Dead ants/dirt/hair in bed, lady changed the bed and tried to gaslight me by saying it wasn't dead ants it was just dirt. (Osb dead ants), a ant crawled BY MY FACE IN BED! lady tried to BLAME ME saying I had food on the floor. (I was fasting for a procedure so no food was in the room) refused a refund. Made me wait over an hr. Called again and guy argued with me about changing bed. I lost my patience and made him change the bed. (Mostly I changed it. Horrible service) he sprayed the room as well. NOT HEALTHY!! Breathing that in. Morning found more ants in the bed and shower. Stained sheets, BLOOD STAIN on bed covering, cigarette burns in blankets and covering. Guy saw and didn't care. Just complained about smokers and said sheet was overwashed. (Osb stained and gross) room/floor was digesting and dirty. Waiting to check out and guy was YELLING AT CUSTOMER AND HUNG UP ON HIM!! super rude to everyone including me. But he gave me a $15 refund when lady refused night before. (Showed him 3 vids of ants) WORSE EXPERIENCE, NOT HEALTHY, MISTREATED AND DIGESTING. nightmare from check in to check out. NOT WORTH IT!!!! Stay at the Ramada!!!
Staff at restaurant were very friendly, hotel staff also quite friendly. We stayed 3 nights, had all the amenities we needed- pool, parking, refrigerator etc. We would have liked a space to sit outside but we hung out at the restaurant and pool while we were having downtime at the hotel. I would recommend that the carpets on the 3 rd floor be replaced. There is some type of smell happening there. The room itself did not smell, we were opposite the highway side of the building with a nice green wall outside our window. Air conditioning was nice but too loud to leave on to sleep. My only real complaint would be lack of a kettle for tea, but the hot water on the cooler in the lobby worked ok. Family of 4 travelling to visit Cultus Lake, Harrison, a trip into Vancouver to see a musical production & family. Hotel was a good value for the rates and I would stay here again.