insomnia KYOTO OIKE優惠| 2025年 9 月最新折扣

予約の際に誕生日のお祝いでケーキを持ち込む可能性があるということを伝えさせていただくと、ホテルの部屋を飾り付けまでしてくれていてとても嬉しかったです。 私が驚かせたくて飾り付けを準備しようと思っていたのですが、逆に驚かされてしまいました。

室內乾淨整潔，空間足夠，一樓有24小時供應的麪包和咖啡、茶、果汁，有微波爐和小烤箱，還有付費的酒可以買。離烏丸御池地鐵站2出口走路3分鐘，去奈良也非常方便。需要注意的是地鐵電梯在出口3那裡，如果有攜帶大件行李可以從出口3出入。

客房安靜 洗護用品好

酒店出行便捷，服務環境佳，房間整潔乾淨，雖然不提供早餐服務，但點心吧的麪包超級美味，搭配喜歡的冰咖啡/橙汁都很不錯。

Staying at this hotel gave me a terrible experience. I specifically requested in the reservation notes not to be placed in a corner room, but the room type I booked was entirely located in corners at this hotel. The hotel did not communicate with me before check-in and directly assigned me a corner room on the day of arrival. I truly don’t understand the point of providing special requests for stays. Later, the hotel switched us to a non-corner room, for which we were very grateful at the time. However, on the second day of our stay, we discovered that the hotel had downgraded our room type without informing us! This was utterly infuriating! When we noticed and tried to resolve the issue with the hotel, they claimed we had agreed to the downgrade and refused to issue a refund. We never agreed to anything—the hotel didn’t even inform us but took the liberty of signing “consent” on our behalf! During the coordination process, the hotel showed absolutely no intention of solving the problem and insisted that we bear the cost of their staff’s negligence. In the end, they simply sent an email telling us to take the matter up with Trip! Unbelievable! This was, without a doubt, the worst experience I’ve had during all my trips to Japan. The hotel showed no consideration for the customer’s perspective—they didn’t even give us the option to pay for an upgrade. Instead, they quietly downgraded our room, leaving us paying a high price for the cheapest room type. Had we not noticed, we would have remained completely in the dark! In short, I will never choose this hotel again.