Very bad policy, I booked a room named Family Apartment of 2 adult package I checked in with my kid aged 5 and they charge extra as over 25% of the total room charge. The pricing doesn’t make sense at all. Staff doesn’t say anything upon check in only charging me extra after check out!! I could have changed my hotel if I know upon check in!
Plus room keeping only replace the towel without tidying up the room at all
Excellent. My kids were so happy to be in the Pokémon room. The hotel is excellent. Great location and the service is perfect. The host at the front desk was very helpful.
Trip.com is the best. Makes my travels much easier!