The check-in process and the hospitality shown by the staff were excellent, warm, professional, and accommodating. Our initial room, however, had a lingering smell of cigarette smoke despite our request for a non-smoking room. After expressing our concern to the front desk, the staff promptly reassigned us to another room, which was much better and more comfortable.
Breakfast offered a reasonable variety and was satisfactory, though not particularly memorable. The hotel’s location is fantastic , just a few meters from a metro station, making it very convenient to explore the city.
The overall ambiance of the hotel is pleasant, but the interiors could benefit from a refresh to reflect a more modern aesthetic in line with hotels of similar rating.
That said, I truly appreciate the helpfulness and professionalism of the staff, whose service made our stay enjoyable.