The room was spacious and eveything is clean. Location is fabulous with a 2-min walking dostance to the emsphorium and a few minutes away from a lot of good food. The gym was very well-equipped as well. Can do a full body workout at ease!
Basically I enjoy my stay at Oakwood Suite Bangkok, excellent location, very clean room, absolutely value for money.
It is just some details, and we know details are everything in hotel stay experience.
My friend and I checked in and there is only one set of body wash and shampoo, but the hotel knows we are two persons checking in, so at the end we need to ask for more, this is just some basic amenities that the guest is not supposed to ask.
2nd day of our stay, we went out to visit Bangkok in the morning, so, normally, in our so many years of hotel experience, the room should be cleaned up in the morning and we expect a nice and cleaned room in the afternoon after we came back..............no, it was not, it was 3:45pm already but not cleaned up yet. I called the guest service to ask for immediate clean up, 30 mins passed, nobody came, so I called again..............15 mins gone, nobody came either.............I need to call the 3rd time and expressed my disappointment then they sent someone.
Again, the hotel is good, but their service is not yet up to the standard nor my expectation.