The room was not totally clean. The floor was sticky. The shower head broke, water barely came out. Lucky the heater is working. The aircond was not fully cold, the position I think is not suitable for the room setup.
Very poor service. We booked a twin bedroom, however upon checked in we were informed that the room is not available, and the staff changed it to double bed room. Then, there is no hairdryer available in the room. We called to the front desk and ask for a hairdryer, and the staff said he will check. After 20mins of not getting a response, we called again, and were informed that all hairdryers were used up. We slept with wet hair. Room is very old; aircond is not cooling, the water from shower head is not strong. Our room is located very far from the main entrance, the path leading to our room has a lot of stairs and slope, not convenient if you have a lot of luggage or travelling with elderly/kid. Overall very bad experience.
訪客用戶
一臥室泳池別墅
於入住2025-09-01 00:00:00
夫妻/情侶出遊
4條評價
4.7/5
很好
發佈2025-09-04 15:15:39
We stayed in a one bedroom villa and it was gorgeous.
A great resort to start our trip, very conveniently located in central Ubud.