I booked the room for my friend for 3 nights. in the daytime, there is renovation work next to us and it is too noisy until we cant even rest well.
and there are many miscommunication in between, staff called up to pay for deposit and I rushed to the hotel, but end up when I went to the counter, they told me no such thing where last night when I asked to extend for 1 more night, they already counted the deposit and room fee together, and when I told the staff im in rush, but the staff still insisted to explained the room benefits and breakfast and etc. I been mentioned 2-3 times im in rush and I came to make payment on behalf for the room where they are well known about all these, but still....