4.7/5很好205 評價
礁溪火車站/礁溪溫泉 宜蘭|距離市中心16.89km
酒店設施雖然不足以達到5星級水準,但大致可視為4星級的。地理位置優越,鄰近火車站和眾多美食餐廳及小型商店,夜晚熱鬧繁華,有較大的噪音。因此,若您希望享受寧靜浪漫的度假風情,或許該處並不適宜。該酒店主要以家庭旅遊為主打。在此次入住體驗中,我僅能預訂4人房間,不過空間約略小於預期,一般而言以兩人入住為宜。最令我感到不滿的是,我事先預訂並支付了三晚住宿,其中包括四人套房連早餐,但我們實際只有兩人入住。在辦理入住手續時,我嘗試向職員提出支付差額以交換多餘的六張早餐券以換取晚餐的要求,然而職員擺出了死板的態度,斷然拒絕了任何協商並未提供其他解決方案。酒店房間整潔度不錯,惟隔音效果稍嫌欠佳。下次造訪宜蘭時,我傾向於嘗試其他酒店。
Although the facilities at the hotel do not quite measure up to a 5-star standard, they may be considered as borderline 4-star. Its prime location near the train station and an array of renowned dining venues and small shops render the area lively and bustling, accompanied by noticeable noise during the evenings. Therefore, it may not be suitable for those seeking a serene and romantic retreat. The hotel predominantly caters to family travelers. During our recent stay, we were only able to reserve a room for 4 people, which turned out to be smaller than anticipated, making it more suitable for two occupants. The most dissatisfying aspect was encountering discrepancies in our reservation, as we had pre-booked and paid for a 3-night stay in a 4-person suite inclusive of breakfast, yet only two of us were present for the stay. When attempting to exchange the surplus 6 breakfast vouchers for dinner by covering the price difference during check-in, the staff categorically refused to negotiate and did not offer any alternative solutions. The room was overall clean, but the sound insulation was slightly subpar. The next time I visit Yilan, I am inclined to explore other lodging options.