The location is very convenient if you plan to take boat tours, as ir is very close to the marine; however, the beach itself is not so good,
The room has a good size and is comfortable.
The fitness center is huge and well equipped.
We're so excited to come to PV for the very first time and also first time with the Hyatt Hotel Group as well we might be a little bit have a higher expectation but overall the check in process was smooth and very easy we got the room early upon arrival the reception is very attentive but we will not going to return here again one thing I like to give a credited to this hotel is the location very convenient with almost private beaches stunning view but the service is up and down all the time during our 3 night stay especially the one at the main pool the waiter who walking to ask for a drink he only asked the white people obviously I'm an Asian who sat in the Sun Lounger in between the two white ladies he kept coming back and ask those two lady for any more drinks services but never ask me he treat me like I'm a ghost who never existing there I was so disappointed,
The food
# the Italian restaurant we try out on the first night was the worse the most terrible horrible extremely ridiculous the test was super nasty we never ever want to go back to that restaurant ever again the pineapple juice taste like water with some of the pineapple scent an orange juice is very fake color is like very light yellow almost like water but it was terrifying
# The Sushi restaurant is just on average
# The Mexican restaurant although Not so bad at all
#The the one that we really love the most is the steakhouse the service excellent the food is the most delicious and the other one is the buffet that we recommend it,
The house keeping I have to kept bucking the reception to tell them come and clean my room but they never do we ran out of the toilet pepper they never spare anything in our room unless I have to ask for once you missed the morning cleaning room you will missed it for the whole day they will never return to check to your room ever again,
Another downside is the hotel is always under construction and outside by the walkway is very loud at night but not the whole night one thing I really hate about this place they claim they're 5 star hotel but I will give them only 4 or even less
All the public restroom throughout the property are very dirty smells so stinky everywhere you're trying to use it's very very ridiculous the hotel itself are dated,
Well overall I would say we enjoyed this stays because of the stunning beach view beautiful sunshine everyday again if you ask me would I be back here I would say ”NO”
Nice hotel. The food was generally good quality with various choices. The rooms were small and had to pay high premium for a more quiet part or you got the noisy ones by the lift or street view.
Reception stuff are really unwelcoming, unhelpful except David. Generally rate the service low all around except the restaurant staff.
Would not go back, much nicer choices in Nurvo Vallarta.
Staff were all so sweet especially the hostess and servers in the buffet restaurant. Also very comfortable beds l, and the maid service was fantastic and accommodating. This was our sixth stay at this location and we will definitely be back.
MY DATES WERE CHANGED, AT THE TIME I REGISTERED MY DATES I INPUT NOV 1ST TO NOV 2ND AND I IRRIVED ON THE FIRST BUT MY RESERVATION WAS CHANGED TO DEC 30TH TO NOV 1ST LEAVING ME WITH NO CHOICE BUT TO PAY AN EXTRA 100.00 AT THE LOCATIN,( I OVER LOOKED AT MY EMAIL STILL THINKING IT WAS FOR THE 1ST
61 則評論
8.6/10
每晚起價
NT$2,567
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8.2/10
訪訪客Staff were all so sweet especially the hostess and servers in the buffet restaurant. Also very comfortable beds l, and the maid service was fantastic and accommodating. This was our sixth stay at this location and we will definitely be back.
訪訪客用戶MY DATES WERE CHANGED, AT THE TIME I REGISTERED MY DATES I INPUT NOV 1ST TO NOV 2ND AND I IRRIVED ON THE FIRST BUT MY RESERVATION WAS CHANGED TO DEC 30TH TO NOV 1ST LEAVING ME WITH NO CHOICE BUT TO PAY AN EXTRA 100.00 AT THE LOCATIN,( I OVER LOOKED AT MY EMAIL STILL THINKING IT WAS FOR THE 1ST