日本山梨縣的溫泉飯店

房間超級大的！和東京的不能比，但是床頭沒有插座很不方便，得去榻榻米上充電。服務態度超級好，酒店有去河口湖的接送巴士一開始以為是等一個時間才能接送原來不是 你和他説就能馬上接送。但衹有下午2點半-7點。一樓有母嬰室有販賣機還有一個小商店賣手信 還有抽煙室微波爐洗衣機簡直太人性化了，晚餐是懷石料理我不怎麼吃的習慣，早餐的種類也還算多。這個行程太滿意了。酒店往後走一點就是河口湖。步行也能到巴士總站大概走15分鐘吧

酒店是2016年開業，7年間沒有重新裝修，所以酒店的設施都覺得比較樸實是老式酒店模樣，幸好酒店嘅保養還不錯。 我們早上能在房間裏看見「赤富士」實在令這次旅程加添無限的回憶😘🥳🤩 富士山🗻紅葉🍁一次過滿足我們看到飽😍😆真喺勁興奮🥰超開心🥳，由忍野八海、山中湖、旭日丘湖畔緑地公園、御殿場 PREMIUM OUTLETS、新倉山浅間公園、大石公園、留守岩每個景點都能夠看見🗻🍁實在實在太美妙了🤩🤩🤩🤩🤩

酒店處於河口湖度假區，邊上有Highland遊樂場和温泉，對客人免入場費。遊樂場設施還是要收費。所有工作人員十分耐心友善。早餐好吃豐盛。午餐和晚餐，推薦去温泉2樓的餐廳，性價比較好。交通出行主要依靠免費的到河口湖站的中巴，到了河口湖之後，去哪裡都方便。但是在酒店邊上的汽車站，也有去新宿和東京的巴士，衹是不是起點站，要提前購票。所有景點中，特別推薦森林音樂美術館，自然景觀和人文藝術高度融合。久保田美術館，名氣大，但是展品內容比較難以理解。不推薦自然生活館/大石公園，又遠又人多。其實看富士山，酒店頂樓就是最好的點位。

I stayed at the Kogetsu for 2 nights in May and it was an unforgettable experience. Every detail was beautiful and thoughtful. I booked rather late and was not able to book the same room, so the first night I stayed in a Standard Western Style twin w open-air bath; and the second night in a Standard Japanese Modern w open-air bath (Triple). Both were on the 3rd (of 5) floors and both had stunning views of Mt Fuji. Both incorporated both Japanese and Western style. The first room had wood floors throughout and half-shoji screen doors so you could separate the bedroom and dining areas. It also had a small walk-in closet. The outdoor onsen was quite large (could easily fit 4 adults) and the patio was wider than in the Triple room. I posted pics of the Standard Western Style Twin and will post the pics of the Triple separately. In contrast the Triple room was larger and there was a gorgeous daybed (which becomes the 3rd bed) with windows on either side overlooking Mt Fuji. The onsen was a bit smaller (could easily fit 2 adults). The bedroom was carpeted, dining area had tatami-style mats, and hallway had wood floors. There was a wardrobe rather than walk-in closet in this room. Both rooms had a wet area for washing up before the onsen, a separate powder room, and separate toilet room. Honestly, you can’t go wrong - both rooms were gorgeous. I felt lucky to be here. One thing to note is that there is a boat launch beside the ryokan, so my open-air onsen on 3rd floor was not super private (there’s a screen to pull down if you want privacy, but it obscures the view). The 4th/5th floors would have more feeling of privacy. The kaiseki meals were beautifully displayed and delicious. The 2 nights’ menus were different but followed a similar (but not identical) format: 1) Aperitif, 2) Seasonal appetizers, 3) Soup, 4) Sashimi, 5) Main course (hot), 6) Steamed fish, 7) Grilled fish, 8) Palette cleanser, 9) simmered dish, 10) rice dish, and 11) dessert. My nakai, Fumiko-san, was lovely - friendly, helpful and knowledgeable. Breakfast was also included - it was half- buffet, with an elegant bento box with appetizers and tamago. It also included delicious tempura, made to order and delivered to your table. The hotel has a happy hour from 2:30-6:30 where a limited selection of tea, coffee, nonalcoholic drinks, beer and wine are free. You can enjoy them on the gorgeous terrace overlooking Mt Fuji with your feet soaking in the footpath (just not in your room). Lastly there are shuttles every morning to Kawaguchiko Station or any of the tourist sights on the way, and the hotel will send a shuttle to pick you up when you are ready to come back. The location of this ryokan could not be better - close to some great museums and on the North shore of the lake, which has the best views (and away from the touristy South shore).

Fuji Lake Hotel says on its website that they are a ”people-friendly” hotel but they were anything but that, when we visited the hotel one day during our 3-day stay at Lake Kawaguchi in Fujikawaguchiku Japan. My sisters visited the hotel in the pre-pandemic days of 2017 and had a memorable and enjoyable afternoon having tea and cakes in the hotel's dining area. I had a desire for cakes one afternoon during our stay, and we took a bus from Kawaguchiko station specifically to this hotel hoping to partake their afternoon sweet delights. There were six of us, five sisters ad a brother-in-law. we arrived outside the hotel, which showed a huge poster promoting le Pain de Daniel showing danish pastries. So we were hopeful as we entered the lobby. We wanted to go into the lounge filled with sofas when two staff members - a man and a woman stopped us. The man asked if we were staying guests at the hotel and we said no but that we were there to have tea/coffee and cakes. He said cakes could be had across the street (there were no shops opened selling pastries). Then a second lady joined them and took charge, looking very determined to ”handle us”. Frowning very heavily and looking very stern, she asked again if we were staying at the hotel. I said we weren't but my sisters had a great time they visited to have tea in 2017 and we were here to do the same. I glanced towards the sofa area to ascerrain if there was a display of desserts, but she immediately stretched out her hands and very rudely told us, no tea no cakes. basically, she wanted us to get out of the hotel. Her whole stance was - ”you lot, get out of my hotel”. I've never in all my travels come across such an ill-mannered and disrespectful hotel staff as her. she was rude, discourteous and arrogant. Even if we were not hotel guests, there was no ground for such a hostile and rude approach. she could have very politely explained that the hotel is simply not opened to outside guests - although that was clearly contradicted by that huge poster outside advertising pastries. We could have been potential hotel guests in the future - my sisters love visiting Japan and has been many times. But her total attitude tells me and my family that this hotel is not welcoming in any way. I've been all over the world from camping on the frozen Arctic Ocean to the US, to the heart of Africa, to the southern reaches of New Zealand and Australia and reaches of China, but I would never ever step into a hotel like Fuji Lake Hotel again.

Comfortable and well run hotel with spectacular views of Mt Fuji from rooms on south side. Rooms are well equipped with generous supplies of toiletries and the complimentary kimonos - available in several sizes - are a nice touch and useful for onsen visits. The breakfast buffet is extensive and we enjoyed the made to order omelettes. We also ate in the restaurant in the evening where the food was delicious and very well prepared if rather expensive. There is no bar but beer is available from the vending machine in the basement and wine vouchers can be purchased at reception for use in a dispensing machine close by. The observation deck is well worth visiting especially at dusk for views of Fuji, the lake and surrounding mountains. Throughout the staff were very helpful and we appreciated the shuttle service to the train/bus station and the availability of the luggage transfer service in the hotel shop.

Stayed at this accomodation one night. Room had no power to begin with, and staff had to scramble to fix the issue. Not a good first impression. Room was passable but staff are, quite frankly, terrible - trying to communicate with any of the staff even for simple requests (like trying to arrange a taxi) was like pulling teeth. It was advertised as a tourist hotel, but none of the staff seem to speak English - I understand not everyone does, that’s fine - but at least make an effort to assist or find someone who can - all I got was a shrug and staff staring at me as if I had two heads. Perhaps they need more training, because service is poor. If this was a cheaper place to stay it would be easier to overlook, but with the going rate of a room (not cheap) I expected better. Advertised as tourist Not good, and overall not a happy customer.

房間可以看到富士山，落地窗，訂酒店任何房間都看得到富士山，我問前台了。房間內可以淋浴，衹是沒有泡澡的浴缸。房間很大，設施稍微有點舊，能看到山也可以忽略。酒店有接送服務，務必晚上5點半前到達河口湖，不然衹能自己打車過去了，在河口湖也不好打車。想像國內一樣打車不太可能。如果第二天要出去，也要提前跟酒店預訂。温泉也很好的，不用帶泳衣，男女分開的。

設施：設施是那種中規中矩的日式温泉酒店的套路，沒有特別，不過可能是酒店在半山腰，去便利店這種不是太方便，所以自動售貨機配備的比較多，製冰機也多哦 衞生：住的是富士山遠景雙人床房間，房間打掃的很乾凈，整個走廊和大廳也很乾凈，公共浴室和私湯也整潔，挺滿意的 環境：是那種西式的鄉村風，之前去其他地方住的基本都是和式為主，這次倒是算新的體驗了，大堂也有正對富士山的沙發，可以坐着發呆，哈哈 服務：前台小姐姐很可愛，一直保持着笑容，我們辦入住晚了所以用餐時段也被安排在比較靠後的時間段，小姐姐一直在跟我抱歉説實在不好意思，之前的都滿員了，一點都沒有不耐煩，第二天的退房小姐姐也很好，跟她換零錢也很客氣的立馬答應，接駁車的司機師傅也特別客氣，年紀其實有50-60左右了，還幫忙把很重的行李一個個搬上搬下的，很熱情 餐食：住温泉酒店我一般都會定一泊二食，晚餐是法式，不算特別出彩，但是不難吃，特別是牛肉，真的很驚艷，又嫩又香，一點牛肉的腥味都沒有，油脂很豐富但是又不膩口，如果吃不飽服務員還會問你需不需要米飯和味增湯，這個點很好 早餐是自助，品種不多，但是比較精緻，而且餐廳有景觀位一邊吃一邊看富士山很愜意了 宵夜：晚上22-23點提供免費的拉麪，餓了可以去享用 小食: 在泡澡的地方，上午是養樂多和特色山楂汁，下午晚上是小冰棍，小冰棍口也很多種，都是🆓的哦，大堂有免費的咖啡機和小餅乾，其實已經很棒了的 總體來説體驗很不錯了，除了地理位置稍微有點偏，在半山腰上，其他都很好，而且又是連鎖的度假村，這次也算是盲選的這家，沒想到體驗感很棒

住了兩個晚上,最後我第一次在2周的旅行中得到了一個更好的睡眠!早餐還可以,不是很棒-這個地方似乎很荒涼,很多商店很早就關門了,街上一片漆黑。浴室不錯,但沒什麼可大喊的。總的來說,物有所值的地方只是不要期望太多

房間超級大的！和東京的不能比，但是床頭沒有插座很不方便，得去榻榻米上充電。服務態度超級好，酒店有去河口湖的接送巴士一開始以為是等一個時間才能接送原來不是 你和他説就能馬上接送。但衹有下午2點半-7點。一樓有母嬰室有販賣機還有一個小商店賣手信 還有抽煙室微波爐洗衣機簡直太人性化了，晚餐是懷石料理我不怎麼吃的習慣，早餐的種類也還算多。這個行程太滿意了。酒店往後走一點就是河口湖。步行也能到巴士總站大概走15分鐘吧

I stayed at the Kogetsu for 2 nights in May and it was an unforgettable experience. Every detail was beautiful and thoughtful. I booked rather late and was not able to book the same room, so the first night I stayed in a Standard Western Style twin w open-air bath; and the second night in a Standard Japanese Modern w open-air bath (Triple). Both were on the 3rd (of 5) floors and both had stunning views of Mt Fuji. Both incorporated both Japanese and Western style. The first room had wood floors throughout and half-shoji screen doors so you could separate the bedroom and dining areas. It also had a small walk-in closet. The outdoor onsen was quite large (could easily fit 4 adults) and the patio was wider than in the Triple room. I posted pics of the Standard Western Style Twin and will post the pics of the Triple separately. In contrast the Triple room was larger and there was a gorgeous daybed (which becomes the 3rd bed) with windows on either side overlooking Mt Fuji. The onsen was a bit smaller (could easily fit 2 adults). The bedroom was carpeted, dining area had tatami-style mats, and hallway had wood floors. There was a wardrobe rather than walk-in closet in this room. Both rooms had a wet area for washing up before the onsen, a separate powder room, and separate toilet room. Honestly, you can’t go wrong - both rooms were gorgeous. I felt lucky to be here. One thing to note is that there is a boat launch beside the ryokan, so my open-air onsen on 3rd floor was not super private (there’s a screen to pull down if you want privacy, but it obscures the view). The 4th/5th floors would have more feeling of privacy. The kaiseki meals were beautifully displayed and delicious. The 2 nights’ menus were different but followed a similar (but not identical) format: 1) Aperitif, 2) Seasonal appetizers, 3) Soup, 4) Sashimi, 5) Main course (hot), 6) Steamed fish, 7) Grilled fish, 8) Palette cleanser, 9) simmered dish, 10) rice dish, and 11) dessert. My nakai, Fumiko-san, was lovely - friendly, helpful and knowledgeable. Breakfast was also included - it was half- buffet, with an elegant bento box with appetizers and tamago. It also included delicious tempura, made to order and delivered to your table. The hotel has a happy hour from 2:30-6:30 where a limited selection of tea, coffee, nonalcoholic drinks, beer and wine are free. You can enjoy them on the gorgeous terrace overlooking Mt Fuji with your feet soaking in the footpath (just not in your room). Lastly there are shuttles every morning to Kawaguchiko Station or any of the tourist sights on the way, and the hotel will send a shuttle to pick you up when you are ready to come back. The location of this ryokan could not be better - close to some great museums and on the North shore of the lake, which has the best views (and away from the touristy South shore).

Fuji Lake Hotel says on its website that they are a ”people-friendly” hotel but they were anything but that, when we visited the hotel one day during our 3-day stay at Lake Kawaguchi in Fujikawaguchiku Japan. My sisters visited the hotel in the pre-pandemic days of 2017 and had a memorable and enjoyable afternoon having tea and cakes in the hotel's dining area. I had a desire for cakes one afternoon during our stay, and we took a bus from Kawaguchiko station specifically to this hotel hoping to partake their afternoon sweet delights. There were six of us, five sisters ad a brother-in-law. we arrived outside the hotel, which showed a huge poster promoting le Pain de Daniel showing danish pastries. So we were hopeful as we entered the lobby. We wanted to go into the lounge filled with sofas when two staff members - a man and a woman stopped us. The man asked if we were staying guests at the hotel and we said no but that we were there to have tea/coffee and cakes. He said cakes could be had across the street (there were no shops opened selling pastries). Then a second lady joined them and took charge, looking very determined to ”handle us”. Frowning very heavily and looking very stern, she asked again if we were staying at the hotel. I said we weren't but my sisters had a great time they visited to have tea in 2017 and we were here to do the same. I glanced towards the sofa area to ascerrain if there was a display of desserts, but she immediately stretched out her hands and very rudely told us, no tea no cakes. basically, she wanted us to get out of the hotel. Her whole stance was - ”you lot, get out of my hotel”. I've never in all my travels come across such an ill-mannered and disrespectful hotel staff as her. she was rude, discourteous and arrogant. Even if we were not hotel guests, there was no ground for such a hostile and rude approach. she could have very politely explained that the hotel is simply not opened to outside guests - although that was clearly contradicted by that huge poster outside advertising pastries. We could have been potential hotel guests in the future - my sisters love visiting Japan and has been many times. But her total attitude tells me and my family that this hotel is not welcoming in any way. I've been all over the world from camping on the frozen Arctic Ocean to the US, to the heart of Africa, to the southern reaches of New Zealand and Australia and reaches of China, but I would never ever step into a hotel like Fuji Lake Hotel again.

Comfortable and well run hotel with spectacular views of Mt Fuji from rooms on south side. Rooms are well equipped with generous supplies of toiletries and the complimentary kimonos - available in several sizes - are a nice touch and useful for onsen visits. The breakfast buffet is extensive and we enjoyed the made to order omelettes. We also ate in the restaurant in the evening where the food was delicious and very well prepared if rather expensive. There is no bar but beer is available from the vending machine in the basement and wine vouchers can be purchased at reception for use in a dispensing machine close by. The observation deck is well worth visiting especially at dusk for views of Fuji, the lake and surrounding mountains. Throughout the staff were very helpful and we appreciated the shuttle service to the train/bus station and the availability of the luggage transfer service in the hotel shop.

房間可以看到富士山，落地窗，訂酒店任何房間都看得到富士山，我問前台了。房間內可以淋浴，衹是沒有泡澡的浴缸。房間很大，設施稍微有點舊，能看到山也可以忽略。酒店有接送服務，務必晚上5點半前到達河口湖，不然衹能自己打車過去了，在河口湖也不好打車。想像國內一樣打車不太可能。如果第二天要出去，也要提前跟酒店預訂。温泉也很好的，不用帶泳衣，男女分開的。

設施：設施是那種中規中矩的日式温泉酒店的套路，沒有特別，不過可能是酒店在半山腰，去便利店這種不是太方便，所以自動售貨機配備的比較多，製冰機也多哦 衞生：住的是富士山遠景雙人床房間，房間打掃的很乾凈，整個走廊和大廳也很乾凈，公共浴室和私湯也整潔，挺滿意的 環境：是那種西式的鄉村風，之前去其他地方住的基本都是和式為主，這次倒是算新的體驗了，大堂也有正對富士山的沙發，可以坐着發呆，哈哈 服務：前台小姐姐很可愛，一直保持着笑容，我們辦入住晚了所以用餐時段也被安排在比較靠後的時間段，小姐姐一直在跟我抱歉説實在不好意思，之前的都滿員了，一點都沒有不耐煩，第二天的退房小姐姐也很好，跟她換零錢也很客氣的立馬答應，接駁車的司機師傅也特別客氣，年紀其實有50-60左右了，還幫忙把很重的行李一個個搬上搬下的，很熱情 餐食：住温泉酒店我一般都會定一泊二食，晚餐是法式，不算特別出彩，但是不難吃，特別是牛肉，真的很驚艷，又嫩又香，一點牛肉的腥味都沒有，油脂很豐富但是又不膩口，如果吃不飽服務員還會問你需不需要米飯和味增湯，這個點很好 早餐是自助，品種不多，但是比較精緻，而且餐廳有景觀位一邊吃一邊看富士山很愜意了 宵夜：晚上22-23點提供免費的拉麪，餓了可以去享用 小食: 在泡澡的地方，上午是養樂多和特色山楂汁，下午晚上是小冰棍，小冰棍口也很多種，都是🆓的哦，大堂有免費的咖啡機和小餅乾，其實已經很棒了的 總體來説體驗很不錯了，除了地理位置稍微有點偏，在半山腰上，其他都很好，而且又是連鎖的度假村，這次也算是盲選的這家，沒想到體驗感很棒

住了兩個晚上,最後我第一次在2周的旅行中得到了一個更好的睡眠!早餐還可以,不是很棒-這個地方似乎很荒涼,很多商店很早就關門了,街上一片漆黑。浴室不錯,但沒什麼可大喊的。總的來說,物有所值的地方只是不要期望太多

As a traveller with large tattoos, I wanted to leave a review here confirming that this onsen allows for guests with tattoos. This is the onsen review only. I went in the early afternoon on a Saturday and, while initially I shared the onsen with 4 other Japanese ladies, eventually I had the whole onsen for myself. Very hot water, 1 indoor pool and 2 outdoor pools, although one was not in use and empty. 1000 yen for 2 hours (bring your own towels), English website, easy to access from Kawaguchiko station.

Marriott staff welcomed us at the curb side. Check in was painless and soon we were off to our room. In room hot springs was a pleasant touch. The room was spacious and very comfortable. Even the Japanese pillows were soft and cozy. The food was top notch and catered to every taste. We opted for the dinner package—well worth the money. After dinner we rang for a late night massage…should have rethought that one. Asked for two therapist and got one. She had no clue what a massage was! Seriously!!! She literally poked at me with her finger tips. The pushed my head agains the pillow for ten minutes. Finally was had enough and she was dismissed with her full pay. Noted, she was not affiliated with the hotel, she was merely the lady they called. Please never call her again! Loved the hotel and the view. A must for anyone wanting a quiet getaway.

屋上にて富士山を見ながら初日の出を見ることが出来ました！ さすが、富士山を見るために建てられたホテルだけあって、眺望も料理もサービスも大満足でした。 部屋はグレードアップで良いけど、かなり狭かった。 色々サービスが良いので目を瞑れました。 お正月に毎年来ている。という方居られましたが納得です。 また宿泊したいホテルでした。

房間超級大的！和東京的不能比，但是床頭沒有插座很不方便，得去榻榻米上充電。服務態度超級好，酒店有去河口湖的接送巴士一開始以為是等一個時間才能接送原來不是 你和他説就能馬上接送。但衹有下午2點半-7點。一樓有母嬰室有販賣機還有一個小商店賣手信 還有抽煙室微波爐洗衣機簡直太人性化了，晚餐是懷石料理我不怎麼吃的習慣，早餐的種類也還算多。這個行程太滿意了。酒店往後走一點就是河口湖。步行也能到巴士總站大概走15分鐘吧

I stayed at the Kogetsu for 2 nights in May and it was an unforgettable experience. Every detail was beautiful and thoughtful. I booked rather late and was not able to book the same room, so the first night I stayed in a Standard Western Style twin w open-air bath; and the second night in a Standard Japanese Modern w open-air bath (Triple). Both were on the 3rd (of 5) floors and both had stunning views of Mt Fuji. Both incorporated both Japanese and Western style. The first room had wood floors throughout and half-shoji screen doors so you could separate the bedroom and dining areas. It also had a small walk-in closet. The outdoor onsen was quite large (could easily fit 4 adults) and the patio was wider than in the Triple room. I posted pics of the Standard Western Style Twin and will post the pics of the Triple separately. In contrast the Triple room was larger and there was a gorgeous daybed (which becomes the 3rd bed) with windows on either side overlooking Mt Fuji. The onsen was a bit smaller (could easily fit 2 adults). The bedroom was carpeted, dining area had tatami-style mats, and hallway had wood floors. There was a wardrobe rather than walk-in closet in this room. Both rooms had a wet area for washing up before the onsen, a separate powder room, and separate toilet room. Honestly, you can’t go wrong - both rooms were gorgeous. I felt lucky to be here. One thing to note is that there is a boat launch beside the ryokan, so my open-air onsen on 3rd floor was not super private (there’s a screen to pull down if you want privacy, but it obscures the view). The 4th/5th floors would have more feeling of privacy. The kaiseki meals were beautifully displayed and delicious. The 2 nights’ menus were different but followed a similar (but not identical) format: 1) Aperitif, 2) Seasonal appetizers, 3) Soup, 4) Sashimi, 5) Main course (hot), 6) Steamed fish, 7) Grilled fish, 8) Palette cleanser, 9) simmered dish, 10) rice dish, and 11) dessert. My nakai, Fumiko-san, was lovely - friendly, helpful and knowledgeable. Breakfast was also included - it was half- buffet, with an elegant bento box with appetizers and tamago. It also included delicious tempura, made to order and delivered to your table. The hotel has a happy hour from 2:30-6:30 where a limited selection of tea, coffee, nonalcoholic drinks, beer and wine are free. You can enjoy them on the gorgeous terrace overlooking Mt Fuji with your feet soaking in the footpath (just not in your room). Lastly there are shuttles every morning to Kawaguchiko Station or any of the tourist sights on the way, and the hotel will send a shuttle to pick you up when you are ready to come back. The location of this ryokan could not be better - close to some great museums and on the North shore of the lake, which has the best views (and away from the touristy South shore).

Fuji Lake Hotel says on its website that they are a ”people-friendly” hotel but they were anything but that, when we visited the hotel one day during our 3-day stay at Lake Kawaguchi in Fujikawaguchiku Japan. My sisters visited the hotel in the pre-pandemic days of 2017 and had a memorable and enjoyable afternoon having tea and cakes in the hotel's dining area. I had a desire for cakes one afternoon during our stay, and we took a bus from Kawaguchiko station specifically to this hotel hoping to partake their afternoon sweet delights. There were six of us, five sisters ad a brother-in-law. we arrived outside the hotel, which showed a huge poster promoting le Pain de Daniel showing danish pastries. So we were hopeful as we entered the lobby. We wanted to go into the lounge filled with sofas when two staff members - a man and a woman stopped us. The man asked if we were staying guests at the hotel and we said no but that we were there to have tea/coffee and cakes. He said cakes could be had across the street (there were no shops opened selling pastries). Then a second lady joined them and took charge, looking very determined to ”handle us”. Frowning very heavily and looking very stern, she asked again if we were staying at the hotel. I said we weren't but my sisters had a great time they visited to have tea in 2017 and we were here to do the same. I glanced towards the sofa area to ascerrain if there was a display of desserts, but she immediately stretched out her hands and very rudely told us, no tea no cakes. basically, she wanted us to get out of the hotel. Her whole stance was - ”you lot, get out of my hotel”. I've never in all my travels come across such an ill-mannered and disrespectful hotel staff as her. she was rude, discourteous and arrogant. Even if we were not hotel guests, there was no ground for such a hostile and rude approach. she could have very politely explained that the hotel is simply not opened to outside guests - although that was clearly contradicted by that huge poster outside advertising pastries. We could have been potential hotel guests in the future - my sisters love visiting Japan and has been many times. But her total attitude tells me and my family that this hotel is not welcoming in any way. I've been all over the world from camping on the frozen Arctic Ocean to the US, to the heart of Africa, to the southern reaches of New Zealand and Australia and reaches of China, but I would never ever step into a hotel like Fuji Lake Hotel again.

Comfortable and well run hotel with spectacular views of Mt Fuji from rooms on south side. Rooms are well equipped with generous supplies of toiletries and the complimentary kimonos - available in several sizes - are a nice touch and useful for onsen visits. The breakfast buffet is extensive and we enjoyed the made to order omelettes. We also ate in the restaurant in the evening where the food was delicious and very well prepared if rather expensive. There is no bar but beer is available from the vending machine in the basement and wine vouchers can be purchased at reception for use in a dispensing machine close by. The observation deck is well worth visiting especially at dusk for views of Fuji, the lake and surrounding mountains. Throughout the staff were very helpful and we appreciated the shuttle service to the train/bus station and the availability of the luggage transfer service in the hotel shop.

房間可以看到富士山，落地窗，訂酒店任何房間都看得到富士山，我問前台了。房間內可以淋浴，衹是沒有泡澡的浴缸。房間很大，設施稍微有點舊，能看到山也可以忽略。酒店有接送服務，務必晚上5點半前到達河口湖，不然衹能自己打車過去了，在河口湖也不好打車。想像國內一樣打車不太可能。如果第二天要出去，也要提前跟酒店預訂。温泉也很好的，不用帶泳衣，男女分開的。

設施：設施是那種中規中矩的日式温泉酒店的套路，沒有特別，不過可能是酒店在半山腰，去便利店這種不是太方便，所以自動售貨機配備的比較多，製冰機也多哦 衞生：住的是富士山遠景雙人床房間，房間打掃的很乾凈，整個走廊和大廳也很乾凈，公共浴室和私湯也整潔，挺滿意的 環境：是那種西式的鄉村風，之前去其他地方住的基本都是和式為主，這次倒是算新的體驗了，大堂也有正對富士山的沙發，可以坐着發呆，哈哈 服務：前台小姐姐很可愛，一直保持着笑容，我們辦入住晚了所以用餐時段也被安排在比較靠後的時間段，小姐姐一直在跟我抱歉説實在不好意思，之前的都滿員了，一點都沒有不耐煩，第二天的退房小姐姐也很好，跟她換零錢也很客氣的立馬答應，接駁車的司機師傅也特別客氣，年紀其實有50-60左右了，還幫忙把很重的行李一個個搬上搬下的，很熱情 餐食：住温泉酒店我一般都會定一泊二食，晚餐是法式，不算特別出彩，但是不難吃，特別是牛肉，真的很驚艷，又嫩又香，一點牛肉的腥味都沒有，油脂很豐富但是又不膩口，如果吃不飽服務員還會問你需不需要米飯和味增湯，這個點很好 早餐是自助，品種不多，但是比較精緻，而且餐廳有景觀位一邊吃一邊看富士山很愜意了 宵夜：晚上22-23點提供免費的拉麪，餓了可以去享用 小食: 在泡澡的地方，上午是養樂多和特色山楂汁，下午晚上是小冰棍，小冰棍口也很多種，都是🆓的哦，大堂有免費的咖啡機和小餅乾，其實已經很棒了的 總體來説體驗很不錯了，除了地理位置稍微有點偏，在半山腰上，其他都很好，而且又是連鎖的度假村，這次也算是盲選的這家，沒想到體驗感很棒

住了兩個晚上,最後我第一次在2周的旅行中得到了一個更好的睡眠!早餐還可以,不是很棒-這個地方似乎很荒涼,很多商店很早就關門了,街上一片漆黑。浴室不錯,但沒什麼可大喊的。總的來說,物有所值的地方只是不要期望太多

As a traveller with large tattoos, I wanted to leave a review here confirming that this onsen allows for guests with tattoos. This is the onsen review only. I went in the early afternoon on a Saturday and, while initially I shared the onsen with 4 other Japanese ladies, eventually I had the whole onsen for myself. Very hot water, 1 indoor pool and 2 outdoor pools, although one was not in use and empty. 1000 yen for 2 hours (bring your own towels), English website, easy to access from Kawaguchiko station.

這間旅館是在這旅程中最難忘的回憶。由火車站步行到酒店衹需十多分鐘，你也可以叫酒店車免費由火車站接你，十分方便。 酒店麪對河口湖。有為旅客而設的觀光船遊走湖內一小時，可好好欣賞美麗的富士山。 房間是全統日式的榻榻米，有自家私人風呂，廁所很小，與浴室是分開兩間。雖然不是麪向富士山，但對着河口湖的景色真的不錯。 早餐地方很大，食物的款式也很多，有日式和西式。浸溫泉的地方，可以望見富士山，也有在天台浸腳的地方。 晚餐十分豐富，待應把所有食物及餐具爐具通通送到房間，把食材放好煮好，還把每樣食品講解，十分滿意窩心。 酒店周圍的地方都很清潔舒服，因不是旺季及加上疫情初起，酒店很少旅客，十分寧靜，覺得下次一定要再來渡假。

第二天住了木屋，豪華體驗又提升了不少。 一整間套房有客廳連沙發睡床、閣樓睡床、吊床、壁爐、洗手間、按摩浴池房、後院裡燒烤爐連長餐桌等，感覺可以五六個朋友約一起開P😂 冬天在後院燒烤做火鍋很合適，怕冷還有火水暖爐點起來十分暖和。 吃完飯回廳裡聊天玩遊戲，一旁柴火燒得正旺的壁爐，氛圍很暇意舒適。也可以在隔壁的按摩浴池裡灑些浴鹽舒舒服服泡上一陣子溫水澡🛁 這次體驗很深刻，有幾個朋友一起的話推薦住木屋很不錯🥰

酒店是2016年開業，7年間沒有重新裝修，所以酒店的設施都覺得比較樸實是老式酒店模樣，幸好酒店嘅保養還不錯。 我們早上能在房間裏看見「赤富士」實在令這次旅程加添無限的回憶😘🥳🤩 富士山🗻紅葉🍁一次過滿足我們看到飽😍😆真喺勁興奮🥰超開心🥳，由忍野八海、山中湖、旭日丘湖畔緑地公園、御殿場 PREMIUM OUTLETS、新倉山浅間公園、大石公園、留守岩每個景點都能夠看見🗻🍁實在實在太美妙了🤩🤩🤩🤩🤩

酒店處於河口湖度假區，邊上有Highland遊樂場和温泉，對客人免入場費。遊樂場設施還是要收費。所有工作人員十分耐心友善。早餐好吃豐盛。午餐和晚餐，推薦去温泉2樓的餐廳，性價比較好。交通出行主要依靠免費的到河口湖站的中巴，到了河口湖之後，去哪裡都方便。但是在酒店邊上的汽車站，也有去新宿和東京的巴士，衹是不是起點站，要提前購票。所有景點中，特別推薦森林音樂美術館，自然景觀和人文藝術高度融合。久保田美術館，名氣大，但是展品內容比較難以理解。不推薦自然生活館/大石公園，又遠又人多。其實看富士山，酒店頂樓就是最好的點位。

Stayed at this accomodation one night. Room had no power to begin with, and staff had to scramble to fix the issue. Not a good first impression. Room was passable but staff are, quite frankly, terrible - trying to communicate with any of the staff even for simple requests (like trying to arrange a taxi) was like pulling teeth. It was advertised as a tourist hotel, but none of the staff seem to speak English - I understand not everyone does, that’s fine - but at least make an effort to assist or find someone who can - all I got was a shrug and staff staring at me as if I had two heads. Perhaps they need more training, because service is poor. If this was a cheaper place to stay it would be easier to overlook, but with the going rate of a room (not cheap) I expected better. Advertised as tourist Not good, and overall not a happy customer.

We spent a night in this hotel. The check in was very smooth. One thing I didn’t like is I have to wait for their shuttle for very very long time. It was actually the bus shuttle that cause us to miss to see the full Fuji mountain before the cloud starts to cover the mountain. Plus it was the bus’ fault that cause us to miss a lot of intro greeting and their garden experience. People should get there in the morning and really experience that whole day of this hotel can give you since their bus shuttle runs slow and delay.