Very helpful staff and the bed is really comfortable. The common areas are a bit dated and the bathroom is a problem in that the position of the sink makes it hard to use and the shower floods the bathroom unless you built a towel wall to contain the water to the shower but then you have sopping wet towels to deal with. The shower setup is the kind of thing you have to put up with in India and other 3rd world countries. This place is not close to any grocery stores so you have limited food options. I had the dinner buffet which was good but fairly expensive.
Our apartment was not ready when we arrived at around 4pm, we have to wait for about 45 mins. Have to pay to use the hot springs and pay to buy the laundry detergent. The apartment came with a washer but not a dryer.