HHappy wanderer from Hong KongHotel restaurant would not serve breakfast on 11 May, claiming too busy to prepare for Mother's Day brunch. Could only take breakfast box, which only contained a very green banana, an over boiled cold egg, a small cold muffin, a box of juice, no cutlery, no other drinks, in contrast to the breakfast form we were required to fill in when we checked in on Friday. Why bother to fill in form?
Not fair to hotel guest.
They could have set breakfast end time at 10am instead of 10:30 on that day and start their brunch at 11am.
Lady who served breakfast treated her customers like children, insisting which entrance customers must enter from, must put away their room card envelop etc.
匿匿名用戶Reception:
The receptionists were friendly and welcoming, making check-in a pleasant experience.
Cleanliness:
Unfortunately, the cleanliness of the room left much to be desired. The microwave was dirty, and I found a stain in the fridge. Additionally, the hairdryer had a noticeable stain on it, which was quite off-putting. To make matters worse, there was an unpleasant smell of burnt food that lingered throughout the night, making the stay uncomfortable.
Overall:
While the staff's friendliness was a highlight, the poor room cleanliness significantly detracted from the overall experience. Improvements in housekeeping are essential.