HHappy wanderer from Hong KongHotel restaurant would not serve breakfast on 11 May, claiming too busy to prepare for Mother's Day brunch. Could only take breakfast box, which only contained a very green banana, an over boiled cold egg, a small cold muffin, a box of juice, no cutlery, no other drinks, in contrast to the breakfast form we were required to fill in when we checked in on Friday. Why bother to fill in form?
Not fair to hotel guest.
They could have set breakfast end time at 10am instead of 10:30 on that day and start their brunch at 11am.
Lady who served breakfast treated her customers like children, insisting which entrance customers must enter from, must put away their room card envelop etc.
訪訪客用戶The Old Bank Inn is located near the shores of the Niagara River and a short walk to the town centre. The hotel is well-furnished and offers an outstanding breakfast with several options to cater to a variety of tastes. The people running the hotel provided excellent service during our stay. We are a retired couple who both have mobility issues and you will be required to climb stairs to enter your sleeping accommodations. There is no elevator. Nevertheless, our stay was made enjoyable by our hosts.