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庫爾格河濱旅館
4.6/535 評價
We had a TERRIBLE experience in this place, that we want to share with everyone. The first day we arrived we booked a safari through the hotel, which did not meet the specified schedules and returned us more than two hours earlier than proposed. The guide never told us why, we understand that it was a quiet day and there were not many animals but that is no reason to return abruptly despite having paid for a full day safari until the afternoon. We politely mentioned this to a lady at the hotel since they managed our tour. Suddenly a man who claimed to be the administrator appeared and told us that if we were not happy with his services to leave. We were shocked, at first we didn't understand. The man named started yelling, apparently he has an anger problem, and literally kicked us out from the hotel. We had paid a very high fee to the same lodge to take us to our next accommodation and the man was the only one who could take us. He grabbed our suitcases and started putting them in the car while he told me that he was stealing coffee from the hotel because he opened my things and saw that I had coffee bags (of course wasn’t the case, that was my coffee). Between screams and disrespect, the lady who also worked at the hotel tried to calm him down (she understood the terrible situation) to which he continued to act violently. We were scared and just wanted to leave. She offered to take us in her car but since there wasn't room for everyone, some of us had to go with the man. We were very afraid on the way, the man crashed into some signs of the new lodge we arrived at. then he opened the door and began to say that he did not want to see us again and that we should leave, that we were not welcome. Really, words are not enough to describe how horrible it was to go through those moments. I have some videos in addition to the photos (tripadvisor won't let me post videos). but there is nothing that can reflect what we feel at that moment. I understand that there can be a misunderstanding anywhere (even when we were right about the tour) but what happened next is something that neither in the most luxurious nor in the cheapest hotel can happen. It was an attack, a lack of respect and an aggression on us, guests and clients. The worst thing is that the hotel denies everything so as not to have any ”bad” comments on networks and in their official response through Facebook they only say we had problems with our transportation and tour guide and that it ”has nothing to do with the accomodation” . It is totally false. Our complaint is against Kruger Riverside Lodge, because it was its administrator who attacked us for no reason. We have already made our complaints with booking and in many places but the man who attacked us always responds with lies and diverting attention to events that never occurred. The truth is only one, they literally kicked us out of the place without caring about anything and treated us in the worst way. Please never go to this place
皇家馬爾洛提野外旅行小屋
4/55 評價
多麼美妙的度假!!!我絕對推薦這個場地給植物愛好者,動物愛好者,或者只是放鬆的度假。沿路的迷人河景餐廳提供優質的有益健康的食物,加上您在用餐時可以觀賞野生動物:)真正令人驚歎的體驗。我一定會回去的!
穆拉多納遊獵山林小屋
4.6/533 評價
What a great location and experience. Hosts were incredibly accommodating of all our needs and game drive conducted with them was spectacular. Great place to relax when not in the Kruger Park with non predatory animals roaming freely about and view of the Crocodile river with its ever changing wild life landscape almost surpasses the Kruger Park experience itself.

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飯店相關資訊

飯店數量178
評論則數638
最高價格NT$11,222
最低價格NT$1,290
平均價格 (週末)NT$4,332
平均價格 (平日)NT$4,117