位置不算很優秀,但是服務人員都很貼心也會講中文還有一個個人廚房,直接可以從窗外看到海很有渡假氛圍
The location is not very good, but the service staff are very considerate and can speak Chinese. There is also a personal kitchen. You can see the sea directly from the window. It has a holiday atmosphere.
Featuring lake views, Sakura Mura Homestay Phú Quốc in Phú Quốc features accommodations, a garden, and a shared lounge. The property is around 6.6 miles from Sung Hung Pagoda, 20 miles from Corona Casino, and 20 miles from Vinpearl Land Phu Quoc. There's a picnic area and guests can make use of free Wifi, free private parking, and an electric vehicle charging station. Featuring a terrace, the units offer air conditioning and have a flat-screen TV and a private bathroom with shower and bathrobes. A patio with an outdoor dining area and mountain views is offered in every unit. At the homestay, units include bed linen and towels. Guests can make the most of the warm weather with the property's barbecue facilities and also request grocery delivery. The area is popular for cycling and hiking, and bike rental is available at this homestay. An indoor play area is also available for guests at the homestay. Phu Quoc Prison is 1.8 miles from Sakura Mura Homestay Phú Quốc, while Suoi Tranh Waterfall is 4.1 miles away. Phu Quoc International Airport is 3.7 miles from the property, and the property offers a paid airport shuttle service.
訪訪客用戶2025.02.23
Очень рекомендую данный отель для уединённого и спокойного отдыха. Всё было супер!
1. Missing amenity: NOT all rooms have washing machine inside, even though it is clearly stated that this is included in the room amenities. The host/reception staff did NOT specify this information before OR after check in. Even if the machine is there, the host/reception staff does not provide any token amount of laundry detergent. So remember to “Bring your own detergent”
2. Vague communications: Questions emailed to the host via Trip.com are not always answered by the host (ie either no response at all or very late reply). Trip.com was helpful in advising me to email directly to the host (**************************) when the host failed to respond to some of my emails. However, it seems like the host does not check it’s own email box so I never get any response from that mailbox
3. Tedious check in process: There isn’t any clear information about the exact location of their office. Check in information is given ONLY via Chatting apps (eg Zalo, Kakao, Line or Whatsapp) at exactly the check in time, 2 pm (rooms are highly unlikely to be ready before that). I went directly to their physical office for assistance. Their office (with blue signage “Rosie”) is shabby and dubious-looking and totally incongruous with the given “Luxury Hillside Apartment” name). You MUST have mobile data roaming at that point to receive the room access code. The security guards based at each building’s beautiful reception floor have nothing to do with the rooms managed by this tiny “Rosie” office
4. Minimal staff: Cleaning staff hired by this Rosie agency seems unable to cope with the large number of room cleaning prior to guests’ check in. In the end, I think the limited manpower could only manage very basic, superficial cleaning of rooms. Ants seem to have built a colony in hidden crevices in some of the units as there’re always some crawling around the kitchenette/clothes-hanging cabinet every now and then
5. It’s a 50/50 chance of whether you are assigned a fairly new and really nice apartment or a worn-out one with some broken down/missing fixtures. You just have to risk it, in return for a stunning view of the fireworks (in rooms facing the Kiss Bridge)
6. The agency staff are okay and they do try to help. Unfortunately, I find them somewhat inexperienced and their services and expertise are a mismatch for this fine category of apartments. The Rosie agency staff have a tendency to give routine, generic answers when dealing with feedback and complaints. They probably can do well in operating guest houses or backpackers’ lodge where expectations from guests are much lower
SSergey LeonidovichОтличный отель за такие деньги. Номер большой, две двуспальные кровати, фен, чайник, всё что было заявлено в описании. Балкон выходит на канал, открывается прекрасный вид. Шоу, конечно не видно, но его мы посмотрели с разных ракурсов с других мест. Персонал приветливый. За день до нашего выселения поинтересовалась куда мы дальше направляемся и нужно ли такси. Ещё момент, заселили нас а другое здание через канал, но это было даже лучше.
訪訪客用戶Простенький отель, со всеми удобствами, к самому отелю вопросов нет, молодой человек весьма быстро решал возникающие вопросы, из минусов отсутствие у соседей хоть какого-то уважения к чужому сну, после 12 ночи такое чувство люди не знают что такое сон, а наоборот только просыпаются