DONT GIVE THEM YOUR MONEY. Listen to the reviews. Avoid at all costs. AVOID. YOU HAVE TO BE 25 YEARS OLD. I paid almost 800 pounds for 3 nights and nowhere - absolutely nowhere - did it mention I had to be 25 years of age to stay here. I only saw this on the important information section of my booking AFTER I had paid. Scammers. Money grabbers. DISGUSTING ATTITUDES. DISGUSTING. BE ASHAMED OF YOURSELVES. They have 0 empathy. I sent them my ID to show them I'm under 25 years old and that I have nobody over 25 to accompany me. They are beyond rude and interrogated me and didn't care about my situation at all. They wouldn't have even noticed this if i hadnt reached out to them. TALKING TO ME AS IF I AM STUPID. All they did was informally offer me another place to stay and even at that place I've read from reviews that you need to be 25 years of age and that people have been refused check-in. I've had no written confirmation that my booking is being transfered to this so called Aldgate Apartments and just stayinn's word for it. They are not leaving written trace of their actions anywhere. And as far as their reviews go scams scams scams. I am BEYOND fuming. 800 flipping pound gone. They refuse to give my money back coz of their 0 cancellation policy EVEN THOUGH THEYRE THE ONES SAYING I CAN'T STAY HERE and they don't ask you at the booking process if you're 25 the completely hide that from you and keep your money and don't even allow you to stay. Why the flipping heck would i pay 800 pounds if i was aware that i had to be 25???? I'm just stuck with losing money. That's 800 pounds I'm not getting back and no one is admitting it's their fault they don't want to give my money back. I've contacted *********** and they're making it out to be my fault and saying a complaint wont go anywhere because of no cancellationpolicy EVEN THOUGH AGAIN they didnt make me aware i had to be 25. They keep twisting my words and altering the truth . Absolute breach and trickery on their end. Please I beg you dont stay with them they are disgusting people. DONT PAY THEM. FIND A BETTER PLACE.
74 評價