聖彼得斯-萊烏民宿

I had a reservation and my trip was moved forward a day and this company wouldn't move my booking despite the fact that they advertise flexible booking ( this was over a month until my trip so there was plenty of notice given) I was told there was no availability but I found the exact same room for the date I needed to change to on their website. I booked this and asked if they could waive their cancellation fee as I hadn't completely cancelled and they were still getting my money, it was just a day earlier than planned. I was told that I couldn't do this and was going to be charged the full £100 if I cancelled and rebooked with the same company, plus the charge for the new room. This is an extremely greedy company that isn't really interested in helping their customers or building relationships with customers they just want your money then they don't care. I had a three week trip around Europe booked with IBIS hotels and I will certainly be cancelling all of them and never using them again as they lie when they advertise their flexibility. MOST UNHELPFUL COMPANY I HAVE DEALT WITH

Located on the motorway. Advertised as having a restaurant but there is no restaurant. Coffee not available, no bar service, arrived back in room after a day out about 5:00 to find the room had not been made up. The only coffee available is at the aire (services) a walk across a busy access road. Breakfast adequate.