南非豪登省的4 星級飯店

Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored. Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside. After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay. The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message. From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable. Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.

這家飯店離機場超近，非常適合中途停留。他們有接駁車，這對我來說很方便。我非常喜歡這裡的早餐和晚餐，因為我很想念南非美食。大多數員工都非常樂於助人（尤其是廚房的Lily），她竭盡全力幫助我，因為我帶著孩子。她確保我住得舒適，一邊抱著孩子一邊幫我吃飯。我真的很感激，謝謝🙏。我也觀察到她和其他顧客相處時也總是保持著同樣的活力。我的房間每天都有人打掃，很好。我的建議是，有些服務員應該對每個人都提供相同的服務，無論他們是誰，外表如何。

Very conveniently located with shuttle. HUGE HUGE room. Restaurant is so-so. But it's all good for an airport hotel. Staffs were kind and attentive.

⭐️⭐️⭐️⭐️⭐️ 美麗寬敞,非常適合放鬆的住宿 我在克魯格斯多普韋斯頓旅館度過了如此愉快的時光。該物業位於克魯格斯多普的諾德豪威爾,整個地方都有如此寧靜的私人氛圍。 我的房間非常寬敞,乾淨舒適。我特別喜歡臥室和舒適的大牀,但對我來說,亮點絕對是溫泉浴池/按摩浴缸。😍讓入住感覺像是一個合適的小度假,而不僅僅是睡覺的地方。 我也喜歡我有多大的空間。有一個獨立的起居區,裏面有大型電視和舒適的座位,一個用餐/工作區,還有一個帶大冰箱、微波爐、爐子、水壺、烤麪包機和充足的櫥櫃空間的適當廚房。如果你要住幾天,不想一直在外面吃飯,有一個完整的廚房就有很大的區別。 房間有美麗的自然光,我喜歡早上坐在大窗戶旁。物業本身位於一個安靜的區域,以其景色而聞名,這增加了寧靜,遠離一切的感覺。 一切都感覺舒適和家的感覺,同時仍然給人一種浪漫的度假感覺。還有免費Wi-Fi和私人停車場,賓館在物業上設有游泳池和其他設施。 總的來說,我真的很喜歡在韋斯頓賓館的住宿,肯定會再次入住這裏。我特別推薦給情侶,一個放鬆的週末,甚至獨自住宿,當你只想在寧靜,寬敞和舒適的地方。 ⭐️ 5/5而且那個按摩浴缸肯定是我最喜歡的部分!🛁😍

離桑頓城購物中心很近,方便購物和四處走動。房間也乾淨衛生,維護得很好,每天都有家政服務,我很感激。 然而,我確實遇到了房間門卡持續存在的問題,每次回到房間,卡都不會打開門。這在我入住期間多次發生,變得相當令人沮喪,特別是當我有購物袋或行李時。我不得不把所有的東西都搬到樓下的接待處報告問題,只有被告知有人會來協助。然後我不得不回到樓上等待,有時相當一段時間。偶爾,清潔人員之一很友善地爲我打開門,這有助於,但不一致和不便肯定影響了我的整體體驗。

很棒的酒店，地理位置優越，房間令人驚喜。房間裡設施齊全。全景窗戶，一切都是新的，一切都很乾淨。在這個房間裡，你會感覺自己像個人一樣。工作人員很友好！

好棒的酒店，早中晚都有自助餐而且價格便宜。酒店的班車在巴士站，往租車櫃枱方向走就能找到機場出口。當你一出大門，就會有人上下打量你，千萬別跟他們對眼神和回覆。有事情返回機場內找保安護航，我就是這樣走過斑馬線的。到巴士站會有煤兄上來問你去哪個酒店，別回話，別告訴他，班車就停在巴士站2，3十米的地方，一找就能找到。幫你的煤兄都是要小費的。如果你願意給，就事先準備好小錢，千萬別在別人面前亮皮甲。 來説説酒店的房間，安靜舒適，乾淨得一塵不染，與其給帶路的小費還不如給酒店搞衞生的保潔人員，她們真的很認真地在工作。 早餐豐富，咖啡特別好喝。飲料，水果，多種麪包，紙杯蛋糕非常好吃。放心訂吧，班車的樣子在照片裏，麪包車後面拖了一個黑色的行李車廂。

早餐非常美味（從菜單中選擇每人 225 蘭特以內）。 提著行李箱走到房間需要很長時間（工作人員扶著一個方向）。直到凌晨 4 點，院子裡一直有人大聲說話和聽音樂 - 工作人員意識到了這個問題，但沒有解決。

酒店shuttle每隔一小時一班，晚上最遲一班是23：30。 給的一樓的房間，巨大的黴味。而且不知為何是間帶殘疾人設施的房間，toilet改裝了方便殘疾人用的裝置，結果反而變得不方便了～不能完全放水導致💩沖不乾淨。 勉強忍耐一晚上。員工還是不錯的，挺熱情。

桑頓凱悅酒店在這裏的絕佳體驗!這家酒店坐落在約翰內斯堡郊區,提供了一個安全寧靜的環境。房間超級舒適,配有爐竈、微波爐和迷你冰箱的公寓式設置。此外,這裏的工作人員絕對令人難以置信。老實說,我不能感謝他們。他們超級善良,將確保你在約翰內斯堡有一個偉大的住宿。從前台到早餐工作人員,每個人都很贊,期待有一天回到喬堡。