南非豪登省的4 星級飯店

Upon arrival, check-in at reception was smooth. We were provided with our room key and directed to our accommodation, which required us to drive to the other side of the estate. However, when we reached the room, the key did not work. We walked back to reception, where we were informed that a network issue had prevented the key from being properly programmed. The receptionist, who was very helpful, offered to accompany us to the room and opened it using a master key. She assured us that a functioning key would be delivered as soon as the network was restored. Upon entering the room, we immediately noticed that it had not been cleaned. The window sill was sticky with what appeared to be beverage spills, the floor was dirty, the bathroom mats were not fresh, and most concerning, there were rat droppings on the window sill, on the floor behind the curtains, and behind the door. I contacted reception to request housekeeping and asked to speak with a manager, as the condition of the room was unacceptable. A housekeeping staff member arrived, but I requested that cleaning not proceed until the housekeeping manager assessed the situation. The manager quickly confirmed that the room had indeed not been cleaned and that there were clear signs of rodent activity. She apologised sincerely, asked us to wait while the room was cleaned, and said she would escalate the matter to the rooms division. While waiting on the terrace outside, we noticed a mouse in the bushes, which explained the droppings found inside. After the room was cleaned, the manager returned, apologised again, and informed us that a complimentary bottle of wine had been arranged for us. We told her about the mouse we had seen and expressed that we did not feel comfortable staying in that room. She went back to speak with the rooms division, and we waited in the bar. An hour later, she returned with keys to a new room and directed us there. The replacement room was clean, though the entire experience made for a rocky start to our stay. The following day, after breakfast, we returned to our room to find that the terrace doors had been removed and two maintenance staff were working. This came as an unexpected surprise, as no one had informed us that repairs would be taking place. We decided to return to the bar to allow the work to be completed. As we were celebrating a birthday that day, the housekeeping manager kindly arranged for our room to be decorated with a birthday message. From that point onward, we thoroughly enjoyed our stay thanks to the exceptional customer service at the restaurants, bars, and spa. In particular, we would like to recognise Moses, Regal, and Tebogo at Kingsley Restaurant; Sibongile at Granatas; and Mandy at the spa for their outstanding hospitality. They truly made our stay memorable. Overall, despite the challenges we experienced upon arrival, we had a lovely stay. Thank you to everyone who contributed to making my mother’s birthday special.

這家飯店離機場超近，非常適合中途停留。他們有接駁車，這對我來說很方便。我非常喜歡這裡的早餐和晚餐，因為我很想念南非美食。大多數員工都非常樂於助人（尤其是廚房的Lily），她竭盡全力幫助我，因為我帶著孩子。她確保我住得舒適，一邊抱著孩子一邊幫我吃飯。我真的很感激，謝謝🙏。我也觀察到她和其他顧客相處時也總是保持著同樣的活力。我的房間每天都有人打掃，很好。我的建議是，有些服務員應該對每個人都提供相同的服務，無論他們是誰，外表如何。

Отель возле аэропорта, каждые 15 минут бесплатный трансфер. Имеется ресторан, чтобы пообедать или поужинать, не надо ехать в город. Завтрак ”шведский стол” замечательный. Минусы: нет холодильника в номере, старая мебель в номере, в окно сильно дует, из-за чего в номере довольно холодно. Однако, для одной ночи при транзите, подходит идеально, в том числе и по цене, довольно бюджетной.

Very conveniently located with shuttle. HUGE HUGE room. Restaurant is so-so. But it's all good for an airport hotel. Staffs were kind and attentive.

⭐️⭐️⭐️⭐️⭐️ 美麗寬敞,非常適合放鬆的住宿 我在克魯格斯多普韋斯頓旅館度過了如此愉快的時光。該物業位於克魯格斯多普的諾德豪威爾,整個地方都有如此寧靜的私人氛圍。 我的房間非常寬敞,乾淨舒適。我特別喜歡臥室和舒適的大牀,但對我來說,亮點絕對是溫泉浴池/按摩浴缸。😍讓入住感覺像是一個合適的小度假,而不僅僅是睡覺的地方。 我也喜歡我有多大的空間。有一個獨立的起居區,裏面有大型電視和舒適的座位,一個用餐/工作區,還有一個帶大冰箱、微波爐、爐子、水壺、烤麪包機和充足的櫥櫃空間的適當廚房。如果你要住幾天,不想一直在外面吃飯,有一個完整的廚房就有很大的區別。 房間有美麗的自然光,我喜歡早上坐在大窗戶旁。物業本身位於一個安靜的區域,以其景色而聞名,這增加了寧靜,遠離一切的感覺。 一切都感覺舒適和家的感覺,同時仍然給人一種浪漫的度假感覺。還有免費Wi-Fi和私人停車場,賓館在物業上設有游泳池和其他設施。 總的來說,我真的很喜歡在韋斯頓賓館的住宿,肯定會再次入住這裏。我特別推薦給情侶,一個放鬆的週末,甚至獨自住宿,當你只想在寧靜,寬敞和舒適的地方。 ⭐️ 5/5而且那個按摩浴缸肯定是我最喜歡的部分!🛁😍

飯店位置便利，靠近桑頓城購物中心，購物和出遊都非常方便。房間乾淨整潔，每天都有客房清潔服務，我很滿意。 然而，我的房卡一直有問題。每次回到房間，房卡都打不開門。這種情況在我入住期間發生了好幾次，非常令人惱火，尤其是我帶著購物袋或行李的時候。我必須把所有東西都搬到樓下前台反映問題，得到的答案總是有人會來幫忙。然後我又得回到樓上等待，有時甚至要等很久。偶爾會有清潔人員好心幫我開門，這確實有所幫助，但這種不規律和不便確實影響了我的整體入住體驗。

很棒的酒店，地理位置優越，房間令人驚喜。房間裡設施齊全。全景窗戶，一切都是新的，一切都很乾淨。在這個房間裡，你會感覺自己像個人一樣。工作人員很友好！

早餐非常美味（從菜單中選擇每人 225 蘭特以內）。 提著行李箱走到房間需要很長時間（工作人員扶著一個方向）。直到凌晨 4 點，院子裡一直有人大聲說話和聽音樂 - 工作人員意識到了這個問題，但沒有解決。

酒店shuttle每隔一小時一班，晚上最遲一班是23：30。 給的一樓的房間，巨大的黴味。而且不知為何是間帶殘疾人設施的房間，toilet改裝了方便殘疾人用的裝置，結果反而變得不方便了～不能完全放水導致💩沖不乾淨。 勉強忍耐一晚上。員工還是不錯的，挺熱情。

在桑頓凱悅酒店住宿非常棒。特別感謝Tiyane在我訪問期間的出色服務友好,周到和專業。真的讓我的住宿難忘!