馬來西亞砂拉越的4星飯店

因為飛機航班，連續住了六天，航班延遲到半夜十二點半，問酒店是否可以延遲退房，原本是12點應該退房，然後延遲到五點，是58馬幣延遲到六點再加11馬幣，也是可以接受的，七點以後就要算一整天房費了，因為離機場近，所以送去機場的車沒有時間限制，提前跟前台説，就會安排車送你去機場，在三號等喔，也是在三號下

The reception staff are very friendly and approachable. They are able to help with request promptly. The housekeeping is a little lacking. Missing items such as small towels, bath mats at times over the 4 days I stayed at the hotel after the housekeeping. Breakfast buffet has a good spread.

除了提前退房，不能退款，其他的無可挑剔，房間夠大，服務也很好，前台還幫忙找了插頭，英語說的很專業，大廳玻璃門出去就是商場，方便去超市，也有ATM取款機，還在商場3樓做了一個美甲，都是華人，

上次旅行入住Mega Hotel,是290間客房,位於市中心的4星級酒店。它靠近餐廳、酒吧和零售店,交通便利。入住時,入住寬敞的雙牀角房329間,感覺輕鬆。房間設備齊全,配備了最基本設施。早餐在聊天箱咖啡廳供應。早餐選擇範圍廣泛,從西餐到當地菜。早餐符合烹飪標準。酒店在11樓設有弧形佈局游泳池,日夜可以欣賞到城市天際線的美景。4樓設有功能室和健身房。儘管街對面的迪斯科舞廳有些噪音,但酒店由於中心位置,總體還是值得推薦的。

The good: The concierge could print your boarding pass for you upon request Bidets in the washroom Nice view and able to keep the windows open for smoking room even if u don't smoke cause the wind in kuching is really nicer than the aircond The bad: The stay has not been as pleasant as the advertisements have described. Despite the plus point on having bidets in the room's washroom and enable guests to email their boarding pass to the concierge to be printed, there are a lot of room for improvements especially on housekeeping! Do your management and service team has anything against the local? It's so substandard! Breakfast is bad although u have omelette and sunny side ups prepared on the spot. Just walk out nearby to eat. Towels were yellowing and needs bleaching. Please do not leave the towels on the desks next time. Leaving on the bed was still fine! During my first stay in December 2022, my husband needs to tell the reception counter 3 TIMES to provide another set of toiletries from the moment we checked in (verbally over the phone) to the moment we return to the hotel at night (physically twice). During my second stay in Feb 2023, i understand there is a huge corporate check in but that doesn't give you the chance to discriminate local check in and give us a room where its slap in between the lifts which is noisy. I specifically wrote I wanted the room I stayed in December. If I can't at least tell me so and negotiate with me but no one acknowledge this point. Instead you send me into a room with a broken fridge, the aircond timer kept auto off itself then the room's wall is really thin that I could hear next door or even the background music at the lift lobby. One of the downlight wasn't even functioning and the room was dim. Another downlight needs to take time to warm up by flickering for a long while before it works. The wardrobe light wasn't even functioning either! I had to tell the reception that I want a change of room 3 TIMES! First night I already indicate my intention so why isn't your receptionist telling me that it will be done instead I was told about the large corporate check in. Fine, you told me Friday morning to go down myself to the counter to request and on Thursday night I already call the second time. Why isn't the receptionist arranging this?! Instead i need to tell him to give me a call next morning to tell me if it's possible to change at 8-9am? Why aren't your staffs not proactive at all?! This is not the worse! What's worse is on Friday morning 8-9am I once again do not have any news at all from your Recep! I had to walk down physically to the reception to ask on the same freaking question! Do you really love to listen to your guests harping on the same freaking question every single time?! Only then did I get a confirmation on the change of room BUT again, if I don't ask what time, when is the Recep going to tell me? NO! Fine you tell me at noon then I again had to call your Recep and ask what ti

付了RM421/nite/room,每個臥室1張特大牀,2個臥室1個家庭房。但是下午2點入住的時候,給了一個1張特大牀+2張單人牀的房間,在13級價格更低(RM370如果沒錯的話)。意味着降級。我要求換房,前排小姐把它重新安排到10層。13層的房間有水槽,12瓶免費飲料,房間佈局不錯,但我的新房間10層很大,但感覺空蕩蕩的,感覺長時間無人居住。沒有什麼特別的,一點也不令人印象深刻。甚至免費的飲料地板上有污漬(可能是血跡,巧克力飲料還是咖?我不知道),滿是灰塵的桌子,熱水問題。臥室裏的電視只是用來表演/裝飾的,沒有頻道。很抱歉,我對我的體驗感到非常失望。房間完全不符合我的期望。我仍然認爲13號的低米的房間更好。打電話給前台2x請他們安排技術員修理電視和熱水。只在晚上8點來,但除了熱水沒有解決,我相信這是自己解決的(打開水龍頭5分鐘,它會自己熱)。他提出要換房間,我高興地同意了,但直到退房才發生。“特大牀”對2個成人+1歲大嬰兒來說,無疑太小了,只有4條毛巾(黃色),舊牀墊和非常柔軟(不工作),骯髒的墊子,無聊的11個電視頻道,主門很難關閉,我必須買迪特爾噴霧來讓房間充滿活力,並去除黴味。工作人員很友好。自助早餐也沒什麼選擇&不符合我的期望如果以後必須再次住在這裏,不會浪費錢去它的家庭房間。

酒店開業時間比較近，所以算比較乾淨的酒店了，設施也不錯，有凈水器。就是房間會比較小。但是在空間和衞生中硬要選的的話，個人還是選衞生

Stayed a few nights for work. Hotel was okay with nice big rooms, across the two separate stays both rooms cleaning was not the best. Bed was comfortable but one room had traffic noise at night that came in through the balcony door. Rooftop bar, restaurant and pool is nice but a bit expensive.

距離米里機場僅需步行距離,此酒店是真正的寶石。房間設計合理,燈光明亮(大多數酒店房間對我來說太暗了),配有吊扇,這樣我們就可以打開窗戶,享受自然的空氣;我們喜歡有高天花板和良好的鋪設的早餐場所。工作人員也很好;特別感謝行李員/穿梭貨車司機查爾斯·塔。他非常友善和樂於助人(我們帶着相當數量的行李+兩個孩子)--甚至在機場給我們送了手推車,而且,在所有這些之後,他婉言謝絕了我的小費,說他只是很高興做好他的工作。希望酒店管理層正在讀這篇文章,請一定表揚他.

I did not have high expectation about Kingwood Hotel Sibu so I don't have much disappointment during my stay. There are not many options in Sibu so this one is consider moderate. I was lucky enough to be given a quiet room since it was quite peak and high occupancy during my stays. One thing I dislike is that the housekeeping did not clean the cup that I used in the morning.

因為飛機航班，連續住了六天，航班延遲到半夜十二點半，問酒店是否可以延遲退房，原本是12點應該退房，然後延遲到五點，是58馬幣延遲到六點再加11馬幣，也是可以接受的，七點以後就要算一整天房費了，因為離機場近，所以送去機場的車沒有時間限制，提前跟前台説，就會安排車送你去機場，在三號等喔，也是在三號下

The reception staff are very friendly and approachable. They are able to help with request promptly. The housekeeping is a little lacking. Missing items such as small towels, bath mats at times over the 4 days I stayed at the hotel after the housekeeping. Breakfast buffet has a good spread.

除了提前退房，不能退款，其他的無可挑剔，房間夠大，服務也很好，前台還幫忙找了插頭，英語說的很專業，大廳玻璃門出去就是商場，方便去超市，也有ATM取款機，還在商場3樓做了一個美甲，都是華人，

The good: The concierge could print your boarding pass for you upon request Bidets in the washroom Nice view and able to keep the windows open for smoking room even if u don't smoke cause the wind in kuching is really nicer than the aircond The bad: The stay has not been as pleasant as the advertisements have described. Despite the plus point on having bidets in the room's washroom and enable guests to email their boarding pass to the concierge to be printed, there are a lot of room for improvements especially on housekeeping! Do your management and service team has anything against the local? It's so substandard! Breakfast is bad although u have omelette and sunny side ups prepared on the spot. Just walk out nearby to eat. Towels were yellowing and needs bleaching. Please do not leave the towels on the desks next time. Leaving on the bed was still fine! During my first stay in December 2022, my husband needs to tell the reception counter 3 TIMES to provide another set of toiletries from the moment we checked in (verbally over the phone) to the moment we return to the hotel at night (physically twice). During my second stay in Feb 2023, i understand there is a huge corporate check in but that doesn't give you the chance to discriminate local check in and give us a room where its slap in between the lifts which is noisy. I specifically wrote I wanted the room I stayed in December. If I can't at least tell me so and negotiate with me but no one acknowledge this point. Instead you send me into a room with a broken fridge, the aircond timer kept auto off itself then the room's wall is really thin that I could hear next door or even the background music at the lift lobby. One of the downlight wasn't even functioning and the room was dim. Another downlight needs to take time to warm up by flickering for a long while before it works. The wardrobe light wasn't even functioning either! I had to tell the reception that I want a change of room 3 TIMES! First night I already indicate my intention so why isn't your receptionist telling me that it will be done instead I was told about the large corporate check in. Fine, you told me Friday morning to go down myself to the counter to request and on Thursday night I already call the second time. Why isn't the receptionist arranging this?! Instead i need to tell him to give me a call next morning to tell me if it's possible to change at 8-9am? Why aren't your staffs not proactive at all?! This is not the worse! What's worse is on Friday morning 8-9am I once again do not have any news at all from your Recep! I had to walk down physically to the reception to ask on the same freaking question! Do you really love to listen to your guests harping on the same freaking question every single time?! Only then did I get a confirmation on the change of room BUT again, if I don't ask what time, when is the Recep going to tell me? NO! Fine you tell me at noon then I again had to call your Recep and ask what ti

我們住的行政公寓乾淨衛生。 大廳服務人員友善且樂於助人。 我們在這裡延長了住宿時間，下次訪問古晉時還會再來

在這裏住了2晚。除了枕頭都不錯。俯河的房間很棒。從屋頂看日落和日出景色很棒。食物一般。和其他酒店在因covid&現在正在恢復的破壞性影響而掙扎的一樣,酒店也有很多維修工作要做。

overall is good.. 衹有早餐方面需要改進，要等，而且進去了大多數食物都完了。。

i has make the reservation via Agoda with some request such as high floor, twin bed, non-smoking room. before my travel date, i'm unable to get reply from hotel after I message via agoda and drop email to hotel. I asked front desk during my check-in time, front desk said that not manage by front desk and he cannot do anything. and i got the room with queen bed which i request to get twin bed. Front desk said unable to do any arrangement for us. end up, some one look like front office manager show and help to arrange for twin bed room for us. for room key, it been disactivated for 2nd day stay. i have to go front desk ask for new card to enter my room

住宿樓下有販賣機…不管幾點肚子餓也可以下去買個麪零食…附近也是很多吃的地方但是衹到晚上10點而已…樓下也是有按摩店…累了可以下去按個摩上去直接睡覺…隔壁就是shoppingmall

位置很好，服務也很好👍 房間非常乾淨整潔。優惠的價格和優質的服務👌。健身房和游泳池非常方便。搭乘 Grab 約 10 分鐘車程🚗。想嚐嚐當地美食嗎？過馬路就有很多吃喝的地方☕️。選擇多，品種多，價格便宜！總的來說..5星🌟🤩✨️位置、價格和服務。做得好！

因為飛機航班，連續住了六天，航班延遲到半夜十二點半，問酒店是否可以延遲退房，原本是12點應該退房，然後延遲到五點，是58馬幣延遲到六點再加11馬幣，也是可以接受的，七點以後就要算一整天房費了，因為離機場近，所以送去機場的車沒有時間限制，提前跟前台説，就會安排車送你去機場，在三號等喔，也是在三號下

The reception staff are very friendly and approachable. They are able to help with request promptly. The housekeeping is a little lacking. Missing items such as small towels, bath mats at times over the 4 days I stayed at the hotel after the housekeeping. Breakfast buffet has a good spread.

除了提前退房，不能退款，其他的無可挑剔，房間夠大，服務也很好，前台還幫忙找了插頭，英語說的很專業，大廳玻璃門出去就是商場，方便去超市，也有ATM取款機，還在商場3樓做了一個美甲，都是華人，

The good: The concierge could print your boarding pass for you upon request Bidets in the washroom Nice view and able to keep the windows open for smoking room even if u don't smoke cause the wind in kuching is really nicer than the aircond The bad: The stay has not been as pleasant as the advertisements have described. Despite the plus point on having bidets in the room's washroom and enable guests to email their boarding pass to the concierge to be printed, there are a lot of room for improvements especially on housekeeping! Do your management and service team has anything against the local? It's so substandard! Breakfast is bad although u have omelette and sunny side ups prepared on the spot. Just walk out nearby to eat. Towels were yellowing and needs bleaching. Please do not leave the towels on the desks next time. Leaving on the bed was still fine! During my first stay in December 2022, my husband needs to tell the reception counter 3 TIMES to provide another set of toiletries from the moment we checked in (verbally over the phone) to the moment we return to the hotel at night (physically twice). During my second stay in Feb 2023, i understand there is a huge corporate check in but that doesn't give you the chance to discriminate local check in and give us a room where its slap in between the lifts which is noisy. I specifically wrote I wanted the room I stayed in December. If I can't at least tell me so and negotiate with me but no one acknowledge this point. Instead you send me into a room with a broken fridge, the aircond timer kept auto off itself then the room's wall is really thin that I could hear next door or even the background music at the lift lobby. One of the downlight wasn't even functioning and the room was dim. Another downlight needs to take time to warm up by flickering for a long while before it works. The wardrobe light wasn't even functioning either! I had to tell the reception that I want a change of room 3 TIMES! First night I already indicate my intention so why isn't your receptionist telling me that it will be done instead I was told about the large corporate check in. Fine, you told me Friday morning to go down myself to the counter to request and on Thursday night I already call the second time. Why isn't the receptionist arranging this?! Instead i need to tell him to give me a call next morning to tell me if it's possible to change at 8-9am? Why aren't your staffs not proactive at all?! This is not the worse! What's worse is on Friday morning 8-9am I once again do not have any news at all from your Recep! I had to walk down physically to the reception to ask on the same freaking question! Do you really love to listen to your guests harping on the same freaking question every single time?! Only then did I get a confirmation on the change of room BUT again, if I don't ask what time, when is the Recep going to tell me? NO! Fine you tell me at noon then I again had to call your Recep and ask what ti

我們住的行政公寓乾淨衛生。 大廳服務人員友善且樂於助人。 我們在這裡延長了住宿時間，下次訪問古晉時還會再來

在這裏住了2晚。除了枕頭都不錯。俯河的房間很棒。從屋頂看日落和日出景色很棒。食物一般。和其他酒店在因covid&現在正在恢復的破壞性影響而掙扎的一樣,酒店也有很多維修工作要做。

overall is good.. 衹有早餐方面需要改進，要等，而且進去了大多數食物都完了。。

i has make the reservation via Agoda with some request such as high floor, twin bed, non-smoking room. before my travel date, i'm unable to get reply from hotel after I message via agoda and drop email to hotel. I asked front desk during my check-in time, front desk said that not manage by front desk and he cannot do anything. and i got the room with queen bed which i request to get twin bed. Front desk said unable to do any arrangement for us. end up, some one look like front office manager show and help to arrange for twin bed room for us. for room key, it been disactivated for 2nd day stay. i have to go front desk ask for new card to enter my room

住宿樓下有販賣機…不管幾點肚子餓也可以下去買個麪零食…附近也是很多吃的地方但是衹到晚上10點而已…樓下也是有按摩店…累了可以下去按個摩上去直接睡覺…隔壁就是shoppingmall

位置很好，服務也很好👍 房間非常乾淨整潔。優惠的價格和優質的服務👌。健身房和游泳池非常方便。搭乘 Grab 約 10 分鐘車程🚗。想嚐嚐當地美食嗎？過馬路就有很多吃喝的地方☕️。選擇多，品種多，價格便宜！總的來說..5星🌟🤩✨️位置、價格和服務。做得好！

上次旅行入住Mega Hotel,是290間客房,位於市中心的4星級酒店。它靠近餐廳、酒吧和零售店,交通便利。入住時,入住寬敞的雙牀角房329間,感覺輕鬆。房間設備齊全,配備了最基本設施。早餐在聊天箱咖啡廳供應。早餐選擇範圍廣泛,從西餐到當地菜。早餐符合烹飪標準。酒店在11樓設有弧形佈局游泳池,日夜可以欣賞到城市天際線的美景。4樓設有功能室和健身房。儘管街對面的迪斯科舞廳有些噪音,但酒店由於中心位置,總體還是值得推薦的。

付了RM421/nite/room,每個臥室1張特大牀,2個臥室1個家庭房。但是下午2點入住的時候,給了一個1張特大牀+2張單人牀的房間,在13級價格更低(RM370如果沒錯的話)。意味着降級。我要求換房,前排小姐把它重新安排到10層。13層的房間有水槽,12瓶免費飲料,房間佈局不錯,但我的新房間10層很大,但感覺空蕩蕩的,感覺長時間無人居住。沒有什麼特別的,一點也不令人印象深刻。甚至免費的飲料地板上有污漬(可能是血跡,巧克力飲料還是咖?我不知道),滿是灰塵的桌子,熱水問題。臥室裏的電視只是用來表演/裝飾的,沒有頻道。很抱歉,我對我的體驗感到非常失望。房間完全不符合我的期望。我仍然認爲13號的低米的房間更好。打電話給前台2x請他們安排技術員修理電視和熱水。只在晚上8點來,但除了熱水沒有解決,我相信這是自己解決的(打開水龍頭5分鐘,它會自己熱)。他提出要換房間,我高興地同意了,但直到退房才發生。“特大牀”對2個成人+1歲大嬰兒來說,無疑太小了,只有4條毛巾(黃色),舊牀墊和非常柔軟(不工作),骯髒的墊子,無聊的11個電視頻道,主門很難關閉,我必須買迪特爾噴霧來讓房間充滿活力,並去除黴味。工作人員很友好。自助早餐也沒什麼選擇&不符合我的期望如果以後必須再次住在這裏,不會浪費錢去它的家庭房間。

酒店開業時間比較近，所以算比較乾淨的酒店了，設施也不錯，有凈水器。就是房間會比較小。但是在空間和衞生中硬要選的的話，個人還是選衞生

距離米里機場僅需步行距離,此酒店是真正的寶石。房間設計合理,燈光明亮(大多數酒店房間對我來說太暗了),配有吊扇,這樣我們就可以打開窗戶,享受自然的空氣;我們喜歡有高天花板和良好的鋪設的早餐場所。工作人員也很好;特別感謝行李員/穿梭貨車司機查爾斯·塔。他非常友善和樂於助人(我們帶着相當數量的行李+兩個孩子)--甚至在機場給我們送了手推車,而且,在所有這些之後,他婉言謝絕了我的小費,說他只是很高興做好他的工作。希望酒店管理層正在讀這篇文章,請一定表揚他.

If you are planning to enjoy Miri as a local, you can consider staying at Imperial Palace Hotel, as it is very near to several famous local eateries. It is also a short distance away from major attractions around the city, all accessible within a 10 minutes drive. IG: travelfoodie.my Review: mylostvoyager.com

Exceptional hospitality! First of all, there was 4 of us traveling. Two of our friends couldn’t make it to the trip. The rest of the two of us were given an upgrade to suite room!! Room was very clean, beautiful and everything we needed. We were so given a front entrance parking- which was amazing for us. Second of all, the staff are very helpful, friendly and accommodating. We appreciate the warm welcome, the complimentary drinks upon arrival and damp towel given for us to wipe- it makes us feel very royal lol! Overall, we want to thank the general manager and staff for the great experience and comfortable stay. Definitely looking forward to staying at this hotel next time. I highly recommend!

您能不能在牀邊再做一個空調控制器呢?客人可以輕鬆地換溫。如果太冷或躺在牀上時太熱,起牀走到控制器旁換溫會很煩人。我通過agoda預訂了房間,並要求了很多東西,如高樓層的房間,浴缸,海景。我很驚訝他們實際上給了我所要求的。這是一個很好的住宿。廁所很乾淨。

I have stayed in this hotel before and decided to return on the next trip because of its strategic location and comfortable stays. Eateries and a supermarket are just a few minutes away. Rooms are very good with well equipped facilities. Breakfast was good. Room service was excellent. Staffs were friendly and helpfull.