摩洛哥馬拉喀什-薩菲大區的4 星級飯店

From the moment we arrived, we were made to feel like part of the family. A huge thank you to Aziz at reception and El Houssaine, who were both absolutely exceptional. Their kindness, warmth and genuine care made our stay so special. They didn’t just provide great service, they made us feel like we were staying with family, and that’s something we’ll never forget. We came to celebrate our anniversary, and without us even asking, they surprised us by setting up a beautifully romantic dinner table. It was such a thoughtful gesture and made our celebration incredibly special. It’s the little touches like this that create memories that last a lifetime. One evening, we got back from the Medina in the early hours after an adrenaline filled adventure exploring the bustling streets and markets. We mentioned that a nice cup of tea and some biscuits would be perfect to help us unwind, and by the time we arrived back, Aziz already had everything waiting for us with a smile. It was such a simple but incredibly thoughtful gesture that perfectly sums up the level of hospitality we experienced throughout our stay. A special thank you also goes to Yousara, for her warm greetings every single morning. The breakfasts were fresh, delicious and prepared with so much care. Starting each day with wonderful food made every morning something to look forward to. Thank you as well to another wonderful Aziz (who served us in the restaurant). Every day he looked after us so well, and when he realised our phone charger wasn’t working, he kindly lent us his own charger without us even having to ask again. That level of kindness and generosity says everything about the people who work here. And to the wonderful gentleman who welcomed us each morning at breakfast with a big smile and great energy, you made every breakfast feel special and set the tone for the day. We never forgot your warm welcome. Thank you for always making us feel so at home. The lunch and dinner deserves a special mention too. The chef is simply outstanding! Every meal was fresh, beautifully prepared and full of flavour. Honestly, the food here was far better than what we had at several of the rooftop restaurants in the Medina. We’re already missing every meal! The rooftop is something truly magical. Watching the sun set with the Atlas Mountains stretching out on one side, while the moon slowly rose above them as the sun disappeared on the opposite horizon, was breathtaking. No words, and certainly no photographs, can do that view justice. It’s something you simply have to experience for yourself. The hotel itself has everything you could want, stunning views, wonderfully comfortable beds, peaceful surroundings and an atmosphere that instantly helps you relax. It truly felt like a home away from home. To Aziz, El Houssaine and the entire team, thank you from the bottom of our hearts. You didn’t just make our anniversary special, you made our whole trip unforgettable. Your kindness, professionalism and genuine hospitality are what make this place so unique, and you are all a huge credit to the hotel. This wasn’t just a hotel stay, it was an experience we’ll treasure forever. We already miss everyone and can’t wait to return. In fact, we’re already looking at booking our next trip, and this time we’ll be bringing our friends and family so they can experience this incredible place and meet the amazing people who made our stay so memorable. See you again very soon! Harpreet & Kay

I love the ambience, the decor and above all, the service that this riad has given from the moment we arrived until we checked out. The staff member that greeted us was very helpful and informative, and there were two night shift members who were incredibly helpful arranging our early breakfast (because we had to leave super early) and accompanied us to show the safest way to the square at the crack of the dawn. Even when we got lost on our way to the riad, the staff member also picked us up and helped us with our belongings. I would definitely recommend this riad to friends or family who want to make a trip to Morocco, especially Marrakech!

最近通過Trip.com預訂後住在這裏,總體來說是一次真正放鬆和獨特的體驗。 地點: 別墅距離馬拉喀什市中心約30分鐘路程,所以絕對更位於安靜的鄉村一側。如果你想擺脫麥地那的混亂,那就太好了,但請記住,你需要出租車或安排交通工具才能四處走動。 環境與財產: 這個地方感覺像寧靜的靜修。泳池區很漂亮,維護得很好,周圍綠樹成蔭。有很多躺椅和遮陽點放鬆,非常適合寒冷的一天。建築擁有鄉村的摩洛哥魅力,小別墅風格的房間增加了舒適的氛圍。 房間 &舒適: 房間簡單但舒適。不是超豪華,但乾淨,設計精美,與物業的整體美學相匹配。感覺更像住在私人別墅,而不是典型的酒店。 服務: 工作人員很友好,樂於助人,儘管服務有時會感覺有點悠閒(這與這個地方的氛圍很匹配)。 食品和設施: 池畔設置非常適合放鬆,儘管與較大的酒店相比,食物選擇可能有限。最好計劃用餐或前往城市以獲得更多品種。 整體體驗: 如果您正在尋找一個平靜,美學的度假勝地,有一個美麗的游泳池和寧靜的環境,這是一個堅實的選擇。如果您喜歡靠近動作,這可能感覺有點太遙遠。 評分:⭐⭐⭐⭐☆(4/5) 非常適合放鬆,但位置可能不適合每個人。

Очень красивый Риад,просто оазис!Сервис супер,месторасположение тоже.Единственное,в нашем номере не было зеркала в ванной,даже маленького,это было очень неудобно.Но в остальном прекрасно

地方乾淨整潔，員工也很熱情周到。 但是，請注意，網站上顯示的地址並非民宿的實際地址。我獨自旅行，預訂這家民宿只是因為它就在朋友住的地方旁邊。直到抵達後我才發現，從trip.com上顯示的實際地址步行需要4-5分鐘。這非常具有誤導性，他們應該更新正確的地址。值得一提的是，飯店員工非常友善，並且多次陪我外出，因為我更喜歡有人在清晨和晚上送我出門。他們還提供了飲用水，而且非常樂於助人、熱情友善。 我遇到的另一個問題是，我安排了接機服務，並被告知司機將舉著寫有我名字的飯店牌子。但我找不到司機，因為我獨自旅行，所以我非常慌張。我必須打電話給民宿才知道，司機舉的牌子上的名字和Riad Dar Massai很像，而且沒有我的名字。說實話，我根本分不清哪個是我的司機。應該在指示牌上清楚標示“RIAD DAR MASSAI + 客人姓名”，方便第一次來馬拉喀什的客人。 空調很棒，但是毯子太薄了。我知道他們提供了額外的毯子，但我沒用。所以晚上很冷。 除了這些小缺點，這家摩洛哥傳統庭院旅館（Riad）整體設計精美，我非常喜歡它的室內裝潢，房間乾淨寬敞，淋浴熱水充足，很舒服。

很棒的飯店，有很棒的屋頂泳池。房間清潔得非常乾淨，工作人員也非常棒 阿邁勒是最棒的！她非常細心和體貼，我們非常喜歡我們的住宿 - 非常感謝，我們會回來的

Perfect for Solo. 5 nights. They treated me well and also spoke very good English.❤️

對酒店的服務十分不滿意。我退房後發現自己的重要葯品遺忘在酒店房間，致電酒店希望能幫助快遞到拉巴特，酒店表示拒絕，衹能我自己聯繫人去取。請問我一個異國遊客如何去操作呢？我住酒店不就是希望在異國獲得酒店的幫助嘛。

工作人員熱情友好，讓我感到安心。房間寬敞，讓我感到安全可靠。 我深夜抵達，所以有點擔心走在人跡罕至的小巷裡，但事實證明這是一件好事，因為附近有很多警察。

很棒的體驗,我曾經有過可愛的工作人員,對所有設施都很滿意 熱情好客,氛圍很好