肯尼亞誇萊的4 星級飯店

優秀,舒緩,優雅。很棒的客房服務,前台接待很棒。迪亞尼的經典景色,精心設計的游泳池和周圍舒適的設施。整個團隊的榮譽。我推薦給所有希望在迪亞尼度過完美住宿的人。謝謝 。

驚人的員工和真正卓越的服務。G.和M.始終在場,細心,並在我們住宿期間真正支持。他們幫助用餐,並在我們需要幫助時隨時可用。他們的好客帶來了真正的不同,我們真的很感激能見到他們,並在一個隱藏的天堂裏度過了幾天。 位置很美一個寧靜的海濱物業,在一個安靜的,不擁擠的地區,附近有很多事情要做。離迪亞尼機場大約要開車45-minute,所以強烈推薦有車。請務必沿着Tiwi Beach出口,而不是依靠GPS座標到達酒店。在抵達設施之前,還建議購買包括飲用水在內的用品。 頂樓本身具有令人難以置信的潛力,並提供了令人驚歎的景色,但不幸的是,它沒有得到很好的維護,仍然需要大量的工作。需要基本的結構改進,包括適當的天花板整理,柵欄和木製傢俱由於可見感染的處理。 另一個問題是頂樓結構周圍有很多開放的間隙和空間,允許昆蟲甚至貓進入房間,這嚴重影響舒適性和衛生,應該通過適當的密封和篩選來解決。 總的來說,工作人員和位置都很棒,但頂樓迫切需要適當的維護和整理,以配合設置的美麗。

I want to congratulate the Chale Island Resort and its team for their impeccable service. Everything was superb. I enjoyed it so much, every day for the past 6 days! Pick up of luggage in a other hotel days before my stay, no problem! Perfect service. Pick up and drop off at the airport, perfectly on time! Service always with a big smile, and always at your service. The room was very clean every day during my stay. Lot's of food or restaurant choice. I enjoyed the wide variety at breakfast. Really an excellent place to rest after an intense safari trip ;-) And what about the views, sunrises, sunsets, you name it, breathtaking... Went diving, so many thanks to my buddy Evans for a great morning of diving around the island... This was the perfect stay to end my adventure in Kenya, a big ASANTE Chale...

Everything was great with this hotel, from the view to the service. The beach is very beautiful and clean. There are quite a few of beach boys on the beach waiting to sell things to you. However if you tell them politely you’re not interested, they’ll leave you alone. It’s very close to Ukunda airport, only 10min drive. One major thing this resort needs to improve is the foods. The foods are no where close to a 5 star resort standard. They’re normal than normal. Limited varieties. This was the most disappointing part. However because of the superb view and services, I was able to enjoy the trip! Will definitely go back and hope the foods are good by then.

比較老的酒店,直接位於海灘。可惜餐廳工作人員缺乏基本培訓,食物質量只是一般。 猴子和鳥有時會從客人的盤子裏自救,類似情況的其他酒店以更好更專業的方式處理這個煩人的問題,基本飲料和冰塊經常缺失。冰箱在房間裏不見了,手機系統也不行。 對於一個價格相對應的所謂四星級酒店,各方面都可以期待很多。不僅僅是微笑的工作人員。可惜不推薦。

不知道為什麼完全沒人提到備品簡陋這件事，比如沒有一次性拖鞋，水也是保温壺裝着的沒有一次性的瓶裝飲用水，到了晚上如果超過12點洗澡水會變冷，要放水十幾分鍾才有熱水。不知道是不是整個蒙巴薩的酒店水過濾系統都一坨屎，水超級無敵鹹，跟海水直接飲用沒什麼區別，連服務員都説刷牙最好用純凈水。 因為一價全包，所以酒店基本都是歐美人多，我們住那兩天一箇中國人都沒看見，吃的也就那樣和別的酒店差不多，其實在蒙巴薩還是不建議這種包餐的，因為外面餐廳可以吃海鮮更好吃。唯一好處就是酒水免費，哪怕雞尾酒也是免費，所以很多歐美人喜歡在那喝酒。晚上也有表演節目。

В отеле отдыхают в основном граждане Германии возраста 40-50 +. Еда вкусная , нельзя сказать , что сильно разнообразная , но всего хватало, готовят вкусно : мясо , рыба , много овощей и фруктов. Веселые аниматоры , доброжелательный персонал . Номера простенькие , мебель старая ,но все работало. На территории отеля много обезьян 😅 не оставляйте вещи без присмотра . Вечером всегда проходит анимация , каждый день разная программа-молодцы! Возле бара на пляже часто собирается очередь , но обслуживание довольно быстрое. В целом , отель понравился, также посетили Diani resort ( до него по пляжу 15-20 минут пешком )Кстати Вы можете посещать отели одной сети , в том числе пользоваться услугами бара /ресторана . На ресепшене любезно разрешили остаться в отеле и пользоваться услугами все включено после выезда из номера, так как трансфер был около 14-00. Ставлю все пятерки за отношение персонала

Average hotel....since the first day of my arrival, neither the TV nor the WIFI worked in my room. Furthermore, the inside of my suitcase was soiled by a forgotten wet and dirty cleaning cloth from the maid. Every day I heard the hackneyed words ＜sorry＞ over and over again. In the end, I couldn't hear those words anymore. I left the Neptune Paradise with a big disappointment...

Wonderful hotel - great location and also the facilities are great. The only issue is when the hotel is full - there are insufficient Beach towels. it doesn't help that most people take more than expected ie 3/4 more per person rather than one per person. We had to wait the whole day to get a clean towel. ( speaking to other guests - they collected their towels @ 7.30am or the night before...) . Would recommend that management bring in a CARD system for beach towels so that everyone has an equal allocation( when it is not full you can revert to the current system. ) Guest relations ( Marcia) is amazing and recommend speaking to her about anything local. She can advise you and help whenever possible. the biggest positive is the FOOD - it was amazing and the freshest of the cooking was visibly seen. the bar was quick to respond to drinks orders. the only issue is the amount of paperwork they need as most guests are on All- inclusive yet it was requested that the room number be given every time you ordered a drink. Perhaps management can review this? let the staff see the BANDS to decide which needs food orders or not