肯尼亞卡賈多的4 星級飯店

In comparison to other hotels we stayed our during our safari, we felt this hotel felt far more commercialized. The meals had a large variety of options both local and western which gave a great opportunity to try things. The evening entertainment felt unnecessary and a little awkward at times. The rooms very comfortable but we didn’t appreciate a member of staff ignoring our decline to be walked back to the room and them doing it anyway and still expecting a tip. As with our other stays, the hot water was limited but as to be expected.

We stayed recently for two nights when visiting Amboseli. Great location in the park, lots of animals nearby to see. Overall a good hotel. We had a double room with extra bed, which had its own terrace, shower with good water pressure, good condition. Cleaning good - done in the early morning when out for a game drive and then turn down service in the evening when on a game driver or at dinner. Stayed on a full board basis, food was pretty good. Breakfast especially very nice, cooking station doing pancakes and eggs to order. Drinks which were chargeable were a reasonable price. Free WiFi good speed generally for emails and light internet browsing. Staff friendly throughout. Only improvements, which is why I would mark as a 4 star and not 5: - some staff could do with more training and generally just working quicker eg takes a long time by pool and in some parts of restaurants to get drinks. Had to ask three members of staff to get new towels for pool - this was when the pool barely had any people in so there wasn’t huge demand. Some staff are great however. - when we reported a maintenance issue in the room, reception staff apologised and said someone would attend, alas no one ever did. - water in restaurants, please have a larger still bottle available - you have large ones in the rooms but seemingly none available in restaurant, doesn’t make sense when you have families and large groups?

預訂成功了，付款，到了前台說沒有這個訂單，攜程的入住單子也說不行，覺得我住不起嗎？前台服務太不專業

In comparison to other hotels we stayed our during our safari, we felt this hotel felt far more commercialized. The meals had a large variety of options both local and western which gave a great opportunity to try things. The evening entertainment felt unnecessary and a little awkward at times. The rooms very comfortable but we didn’t appreciate a member of staff ignoring our decline to be walked back to the room and them doing it anyway and still expecting a tip. As with our other stays, the hot water was limited but as to be expected.

預訂成功了，付款，到了前台說沒有這個訂單，攜程的入住單子也說不行，覺得我住不起嗎？前台服務太不專業

We stayed recently for two nights when visiting Amboseli. Great location in the park, lots of animals nearby to see. Overall a good hotel. We had a double room with extra bed, which had its own terrace, shower with good water pressure, good condition. Cleaning good - done in the early morning when out for a game drive and then turn down service in the evening when on a game driver or at dinner. Stayed on a full board basis, food was pretty good. Breakfast especially very nice, cooking station doing pancakes and eggs to order. Drinks which were chargeable were a reasonable price. Free WiFi good speed generally for emails and light internet browsing. Staff friendly throughout. Only improvements, which is why I would mark as a 4 star and not 5: - some staff could do with more training and generally just working quicker eg takes a long time by pool and in some parts of restaurants to get drinks. Had to ask three members of staff to get new towels for pool - this was when the pool barely had any people in so there wasn’t huge demand. Some staff are great however. - when we reported a maintenance issue in the room, reception staff apologised and said someone would attend, alas no one ever did. - water in restaurants, please have a larger still bottle available - you have large ones in the rooms but seemingly none available in restaurant, doesn’t make sense when you have families and large groups?