這家旅館不像其他萬豪酒店那麼大……但服務方面,從前台到客房服務,尤其是餐廳員工,不得不說真的非常令人滿意。餐廳的自助早餐工作人員服務周到,樂於助人,總是會詢問客人是否安好,以及是否有任何需要。特別感謝Pawan和那群在我們2025年2月23日至26日入住期間給予我們幫助的小夥伴們。
唯一讓我們失望的是酒店的位置。因為它遠離市中心……晚上無法外出等等。總的來說,我們的住宿體驗很棒。
Vivien D
新加坡
The Aircon wasn't very cold. But the cocktails weren't bad. It isn't a bad place, just not great if you're looking for luxury. We stayed for one night so it.. works.
Der Service war sehr gut, es wurde sofort auf Probleme eingegangen, bestellte Sachen wurden sofort geliefert. Auch als einem kalt wurde, kam sofort eine Heizung aufs Zimmer geliefert. Das Frühstücksbuffet hatte ein große Auswahl und und sämtliche Extra Wünsche wurden berücksichtigt. Lediglich ein wenig Schimmel war in der Dusche zu finden und unter dem Bett lag viel Müll es war alles voll mit Staub. Aber die Preis Leistung stimmt bei diesem
Hotel !
VvaibhavGood and bad experience
Everything about this property is amazing
Food is good
Service is top notch
Location is excellent
The only thing which I don't understand is at the time of checking in the room they don't tell exactly how many bath towels or face towels are placed in room before or any such amenities but after checking out they will just check the room and tell you very politely that 1 or 2 face towels are missing and you have to pay for it.
My only question to the owner or management team is that how can you or your staff can accuse the guests without even letting us know how many were there before.
We also trust your hotel staff with our luggage while checking in but we don't accuse you for such things.
If the management has made this rule to check the room at the time of checking out then please make sure that guests knows exactly what all amenities are provided by you and the quantity also at the time of checking in.
And if the management has not made any such rule then please take care of these small things as these kind of bad experiences ruins all the good ones.
Hopefully nobody else has to go through this in future.
And yes everyone should do visit this amazing property at least once of they are seeking for relaxing holiday
KkkkkkimberlyAfter travelling for a week in india, this hotel definitely had the best shower. Plenty of water and pressure.
Room was small but was very clean and had a lovely view of the lake.
The location cannot be reached by car, so definitely contact the property beforehand to meet you somewhere to bring the luggage to the hotel. The property did try to warn me before hand via a message when booking, but who reads all the messages. So we didn't realise until the car we had stopped 10 mins walk away from the hotel. So not their fault but I would recommend taking note of this.
Other then the above the property was lovely and comfortable. Would recommend.