加拿大安大略省的4 星級飯店

sehr gutes Hotel, sehr sauber und freundliches Personal, Parkgebühren auch ok mit 23$ für 24h man kann aber auch ein Parkticket an der Rezeption bekommen, wenn man öfter am Tag mit dem Auto unterwegs ist, sonst zählt jedesmal 23$, Preis-Leistung absolut empfehlenswert

I’ll start with the positives. This is a fantastic location. You are steps from major downtown Toronto attractions. Restaurants and shops are everywhere. The CN Tower rises right in front of the building, which is pretty hard to beat. The apartment was clean. There were lots of towels. The bathroom was bigger than expected. If you split this with another couple, the price becomes very reasonable for downtown. That said, the second bedroom is tight. There’s basically no space for suitcases or personal items. Now the not so good. Arrival and check-in were chaotic. It was pouring rain during rush hour and there was nowhere to park as instructed. My husband had to keep circling while I ran inside getting soaked. Despite completing online check-in and receiving an “online check-in complete” email, my security deposit hadn’t gone through. I had checked the many emails they sent and didn’t see anything flagging this. Even though everything else was fully paid in advance, they wouldn’t let me go to the room to dry off or grab my glasses to fix the issue. I had to authorize a manual credit card charge over the phone because I couldn’t read their links without my glasses. Not a great feeling. The building entrance is nice. Big, clean, and airy. The hallway to the unit is the opposite. Worn carpet, scuffed walls, chipped paint. Not the best first impression. Inside the unit was better. It looked freshly painted and was clean. I paid extra for a balcony thinking “Metropolitan Lofts – CN Tower” meant we’d be sitting out admiring the tower. That part is on me for not checking. The listing didn’t promise a view. Our balcony faced an office building and a parking lot. Below was a sad patch of grass filled with old boots, a broken broom, crushed beer cans, and what felt like 10,000 cigarette butts. The neighbour used their balcony as a full-time phone booth at max volume. If you’re not on the Front St side, don’t bother paying extra for a balcony. The unit had enough space for two, but it was too warm. The thermostat didn’t do anything. It stayed around 24–25°C the whole time, which made sleeping uncomfortable. The bedding didn’t help. The bottom sheet was just a tucked flat sheet. It came loose both nights. The duvet setup was also odd, with layers of flat sheets above and below the duvet that slid around. I kept waking up on the mattress pad or directly on the duvet. A fitted sheet and proper duvet cover would fix this. The worst part was the elevators. They are very slow. Plan an extra 10–15 minutes just waiting. The middle elevator felt unsafe. It opened and closed repeatedly for no reason. It stopped at every floor with no one there. It randomly changed direction mid-trip. One time it didn’t line up with the floor and we had to step down. That was enough for me. I took the stairs after that. Overall: 5/5 for location, 4/5 for cleanliness. If you’re a group of four, the two-bedroom can be a decent value, just expect tight space. If you care about smooth check-in, reliable elevators, temperature control, and decent bedding, this might not be your place.

酒店的位置超一流，入住後可以直觀＂瀑布景觀， 設施：超級棒 衞生：非常好 環境：太讚了 服務：很好 晚上在房間裏可以夜觀瀑布景觀、如果放煙花那就更美妙，還幸運的欣賞到彩虹，對有寵物的家庭非常友好

不幸的是，我的語言能力不太好，辦理入住時，接待員對我非常傲慢。後來我在接待處遇到的工作人員就友好多了。 飯店位置一般，但步行即可到達所有地方。 早餐僅提供單點。 房間：通風很吵，淋浴龍頭壞了——當我指出這一點時，他們的回答是：是的，很麻煩（顯然他們不想改變任何事情）。陽台門鎖不嚴。房間門嘎嘎作響。 不過房間很乾淨。 泳池的角落很髒。梯子開始生鏽了。浴巾上沾滿了污漬。泳池邊沒有躺椅。 當我要浴袍時，他們報以傲慢的微笑。浴袍什麼也沒提供。 雙樹酒店和四星級酒店——這次（我經常住在這家連鎖酒店）令人失望。我不會再預訂這家飯店。

去多倫多過個週末，這次沒有住市區，選擇了機場附近的這家娛樂型綜合度假村，我們總體很滿意，******就在樓下，不是特別大，但該有的都有，環境和服務也還可以。旁邊的賽馬場我們還看了會兒賽馬，沒買馬票，不太懂，不知如何下手。這酒店應該中國客人挺多的，很多標識都有中文，還挺意外。房間面積可以，兩張queen size的床，我們兩大兩小住的還挺舒服的。有熱水壺、有免費停車樓，小住一兩天娛樂一下還是蠻好的。

因為是晚班機，出海關時耽擱了點，到酒店已經是半夜12:00了。酒店前台是一位年紀稍大的男性服務員，耐心平和與我交流，順間平復了我煩操的情緒。房間乾淨衞生，我和兒子很滿意！第二天接我們的朋友要下午3:00到，我又與前台商量可否延遲退房，很爽快答應到下午2:00，全程未嫌棄我的bad英文。早餐去餐廳點的，體會下加國的酒店早餐，菜單沒一箇中文，研究半天，與兒子點了兩份大路套餐，還不錯，就是折算成人民幣有點小貴，很正常，當地貨幣一點不貴。總之，品牌店就是不一樣。

我晚上8點才入住，明明預訂的是雙人床房，結果卻被安排到了只有一張特大床的房間，所以我不得不立即退房。我不知道入住的工作人員是不是漏看了我的預訂，他們告訴我我預訂的房間已經訂滿了，這讓我有點不爽。他們道了歉，提出了各種條件來簡化手續，但我還是有點失望。 ㅠㅠ 不過，我還是非常感謝工作人員的辛勤工作。 對於從美國過來的旅客來說，這家飯店的位置很方便，只需過彩虹橋就能到達，不用走太多路。 10樓是享用早餐的地方，景色最佳。 ^^

I was somewhat disappointed by the lack of prior communication regarding the check-in procedure. Upon arrival, we entered the loby area, and we were welcomed by the security officer who explained to contact the company for instructions which included sending photos of my ID along with a separate image of me holding it. After paying a deposit, we were finally granted access to the apartment. This process took nearly an hour, and we were surprised to find that our unit was located on the 48th floor of the tower. While this didn’t bother us, it would have been helpful to know in advance, especially for those who suffer from vertigo. Reliable Wi-Fi is essential, as a lack of connectivity can be quite problematic. The apartment itself was small and cosy, offering impressive views of the CN Tower. However, upon our arrival, the driver was still drying towels and bedding, which I found to be inappropriate. The small balcony had very dirty glass that had not been cleaned, and the kitchen was not entirely tidy. Additionally, the bedroom carpet was heavily stained, and we were required to remove our shoes. Upon checking out, we had to take out the trash and wash the towels, bedding, and dishes, which consumed another hour of our time. I couldn't help but wonder what the cleaning staff was doing. It’s worth noting that a deposit was taken, and failure to adhere to the rules would result in its forfeiture. Although I generally avoid complaining, We felt overwhelmed by the expectations, especially after paying for our vacation. Furthermore, if extending the stay for a few additional hours, there is a significant extra charge. The elevators were consistently busy, and during our departure, the security personnel in the concierge area were rather rude, insisting we leave the lobby despite the presence of chairs and tables. We simply wanted to arrange our next ride without having to do so on the street. Overall, I enjoyed the experience, but the apartment could benefit from more thorough cleaning, and the rules could be more accommodating for guests.

房間還好吧，不算很大，但是酒店位置很好，酒店樓下就是去湖心島的渡口。酒店代停車費是60加元+税，可以停到第二天的下午兩點鐘，房間也因此到下午一點退房。早餐還豐富。也可以提供嬰兒車。

入住體驗超讚！酒店位置便利，房間乾淨整潔，床品舒適一夜好眠。前台服務熱情周到，有賓至如歸的感覺。下次還會選擇這裏，強烈推薦！就是早餐品類有點單調，選擇有點少😂