房間挺好,夠大,傢俱也很新,沙發和床都很舒服。
酒店前台服務客氣周到,大廳內設的休閑區域很寬敞温馨。
如果要説缺點,酒店提供的早餐是套餐但是需要在附帶的餐廳menu裏點餐,內容繁瑣,服務員反饋很慢,總是説I will come back,沒有任何建設性的建議。應該給酒店客人安排1-3套簡明版的套餐,方便趕時間的客人節約時間。另外,餐廳的服務員特別是一位年齡較大的男士態度很不耐煩,不在menu上體現的麪包種類也不願意多解釋,是因為沒有小費拿嗎?
訪訪客用戶Not our first time staying here -but we left with a sense of frustration today!
It began when the front desk couldn’t find our reservation - twice ! (despite a phone call 2 hours prior to check in). Had to take my driver’s licence and go “somewhere to talk to someone in the back” - then he came back (after 2 or so
minutes) and “magically” the reservation had been found. Unnerving for my identification to disappear from my sight. No explanation offered.
Frustrated again at check out when the desk clerk tried to charge us for something from the snack bar in our room - we had literally left our room 2 minutes before. Couldn’t tell us what item we had “consumed” (we hadn’t consumed anything - especially at those prices!) and then when asked how they could possibly know within 2 minutes (of us leaving our room) that an item had been consumed - they became very defensive and couldn’t actually answer the question of “how do you know what to charge us for” and the response was “it’s for the report at the end of the day - no one is saying you actually took anything”. Except that’s exactly what the desk clerk said the charge was going to be for - “an item from the snack bar for a total of $4.20”.
After challenging the charge we were told that no charge would be put through on the credit card.
Made to feel like we had “stolen” something when we asked for further clarification on the charge.
“No apologies or thank you for staying with us”.
Disappointing.
Side note - Service in the ****** was great - including the restaurant.
KKa Ka Boy德爾塔卡爾加里市中心酒店將便利、舒適和優越的地理位置結合在卡爾加里市中心。酒店內設有收費停車場,是計劃前往班夫或探索城市旅行的旅客的理想選擇。酒店中心的地理位置非常適合探索卡爾加里市中心,距離唐人街和各種餐飲、購物和景點僅幾步之遙。
友好和細心的工作人員竭盡全力讓您的住宿愉快,確保熱情和無憂的體驗。無論您是商務還是休閒,德爾塔卡爾加里市中心酒店爲您提供難忘住宿所需的一切。