I’ve never written a bad hotel review ever in my life, but unfortunately, here it goes. It’s a shame since other past reviews are very positive, but I need to be frank and honest about my experience and will be diving the ratings according to subcategories so that it is fair, since some aspects of the stay were great and some not so much.
Check in process: 2 stars
This is not the ‘typical’ hotel entrance where the lobby is on the ground floor. The floor in which you enter is 1/f. The floor of the hotel is 4/f, but this is clearly stated as a signage at the entrance (see photo attached).
Upon arrival, I went towards the hotel entrance . There, I stood in front of an operating system, where guests would need to enter the hotel using a key fob. Of course, I wouldn’t have this key fob at hand at check in. There are no clear instructions in any language above the operator stating how you should call the receptionist using the operator to open the door for you (refer to attached photo). Thankfully, a passerby was kind enough to help me call the receptionist and asked her to open the door for me. It is also better to have mobile data at hand so you can communicate with the staff via whatsapp text/call if you cannot enter, since I think this is the faster means of communicating with guests.
When I checked in, I explained my confusion to entering the building. I told the receptionist lady that I couldn’t enter since there are no instructions in any language above the operator. She then had the audacity to tell me that there ARE indeed instructions above the operator im English, and I should have followed it. Again, the photo I attached shows no such instructions, so I do not comprehend what she is talking about at all.
Upon departure, I voiced out these issues, and the more reasonable receptionists said that they usually send these check in details via email, though I had not received such email(s).
Noise level and disturbance: 2 stars
My room had really thin walls and you can easily hear people passing through in the hallway. I got to a room with a balcony and up until 2 am, I still continuously heard 2 women talking loudly non-stop in the room next to me. To attempt to put a halt to this, I called the receptionist using the calling button thrice in my room, since the initial receptionist lady who checked me in said they provided 24 hour service, and to my dismay, no one bothered answering me.
I had to personally take matters into my own hands and asked them to keep it down.
Room and amenities: 5 stars
In terms of amenities provided within the room and how it was renovated and all, it deserves 5 stars. It was clean and the amenities provided were plentiful for a short stay.
Здорово! До этого останавливались в другом отеле, но нам в Авиатрансе не понравилось и мы решили поменять отель. И не прогадали! Цена чуть выше, но персонал - выше всяких похвал! Пару раз спросили, все ли хорошо у нас в номере?
Завтрак хороший. Ребенок проспал завтрак и нам разрешили взять еду с собой в номер.
В номере прекрасные халаты и косметика. Всего достаточно. Вода, 2 капсулы кофе, чай.
До ближайшего обменника в магазине sas с хорошим курсом всего 300 метров.
В кафе варят шикарный армянский кофе.
Пожалуй, мы с удовольствием вернемся в этот отель еще раз, если будем в Ереване.
Прилетели ночью, вежливое обращение администратора на ресепшен очень понравилось, чистота везде, завтрак очень вкусный, персонал гостиницы приветливые, отзывчивые. Обслуживанием очень довольны. Будем этот отель рекомендовать друзьям и родственникам
很好
43 則評論
8.9/10
每晚起價
TWD1,261
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9.4/10
極佳
EElizabethI’ve never written a bad hotel review ever in my life, but unfortunately, here it goes. It’s a shame since other past reviews are very positive, but I need to be frank and honest about my experience and will be diving the ratings according to subcategories so that it is fair, since some aspects of the stay were great and some not so much.
Check in process: 2 stars
This is not the ‘typical’ hotel entrance where the lobby is on the ground floor. The floor in which you enter is 1/f. The floor of the hotel is 4/f, but this is clearly stated as a signage at the entrance (see photo attached).
Upon arrival, I went towards the hotel entrance . There, I stood in front of an operating system, where guests would need to enter the hotel using a key fob. Of course, I wouldn’t have this key fob at hand at check in. There are no clear instructions in any language above the operator stating how you should call the receptionist using the operator to open the door for you (refer to attached photo). Thankfully, a passerby was kind enough to help me call the receptionist and asked her to open the door for me. It is also better to have mobile data at hand so you can communicate with the staff via whatsapp text/call if you cannot enter, since I think this is the faster means of communicating with guests.
When I checked in, I explained my confusion to entering the building. I told the receptionist lady that I couldn’t enter since there are no instructions in any language above the operator. She then had the audacity to tell me that there ARE indeed instructions above the operator im English, and I should have followed it. Again, the photo I attached shows no such instructions, so I do not comprehend what she is talking about at all.
Upon departure, I voiced out these issues, and the more reasonable receptionists said that they usually send these check in details via email, though I had not received such email(s).
Noise level and disturbance: 2 stars
My room had really thin walls and you can easily hear people passing through in the hallway. I got to a room with a balcony and up until 2 am, I still continuously heard 2 women talking loudly non-stop in the room next to me. To attempt to put a halt to this, I called the receptionist using the calling button thrice in my room, since the initial receptionist lady who checked me in said they provided 24 hour service, and to my dismay, no one bothered answering me.
I had to personally take matters into my own hands and asked them to keep it down.
Room and amenities: 5 stars
In terms of amenities provided within the room and how it was renovated and all, it deserves 5 stars. It was clean and the amenities provided were plentiful for a short stay.
訪訪客用戶Прилетели ночью, вежливое обращение администратора на ресепшен очень понравилось, чистота везде, завтрак очень вкусный, персонал гостиницы приветливые, отзывчивые. Обслуживанием очень довольны. Будем этот отель рекомендовать друзьям и родственникам
訪訪客用戶Das Hotel liegt sehr zentral in Eriwan. Der Check in gestaltete sich unkompliziert. Das Zimmer war groß und gemütlich. Das Bad sehr sauber und gepflegt. Eis tolles Frühstücksbuffet mit schönen Salaten und viel Obst. Es gab tole Käsesorten. Die Wurstplatten sahen auch gut aus, ich esse aber keine Wurst, deshalb kann ich den Geschmack nicht beurteilen. Die Backwaren warwen vielseitig. Ich habe in erster Linie Lawasch und armenisches Fladenbrot gegessen. Toller Kaffee und gute Säfte. Zusätzlich gabe es im Hotel einen sauberen Pool und eine Sauna, die ich oft benutzt habe. Auch hier war alles sauber. Die Rezeption hat bei Fragen gerne geholfen. Sollte ich wieder einmal nach Eriwan kommen, werde ich sicher wieder das Hotel aufsuchen.
FFatima BejОтель неплохой, расположение отличное. На крыше отеля находится sky bar с красивым видом. Один раз оплатили завтрак, так как нам нужно было рано утром покушать. Завтра в целом разнообразный, вкусный, все необходимое было. У нас был номер улучшенный номер. Довольно чисто, кровать и подушки - неудобные. В душевой вытекала вода на пол, и полотенце для ног просто промокало насквозь. В номере уборку производили каждый день, меняли полотенца. Но постельное белье не менялось, но мы остались на 3 ночи только, поэтому не критично было. В целом неплохой, чтоб остаться на несколько ночей.