It’s an old property and my assumption is that there are two wings and we were sent to old wing. Only one of the three elevators worked during 3 nights when we stayed there and there was no one trying to fix the elevators as well. Even the elevator which was working was not in a good condition. The staff was so so, not something which I would expect from Fairmont. Having stayed in Fairmont few times before, this was the worse experience of all times