馬來西亞彭亨州的5 星級飯店

我們住的是tower C 05-02 號， 一上樓走到門口就聞到一股臭味（像水溝味）， 開進去房間裏面味道更加濃郁，臭到沒辦法衹好打開陽台門，給冷空氣進來透氣。 房間空間足夠，設備齊全。但是床有點沒清理乾淨，發現頭髮。冰箱門很多手印沒有清理乾淨。其他基本上都蠻好的。就是那股異味很大。 要求11點前要退房，十點半下去前台都沒有人。deposit RM200還要等三天後再退。

這間位於雲頂 Swiss Hotel Genting Highlands 的住宿體驗一直都讓我非常滿意。房間舒適整潔，讓人一進門就能放鬆下來。地理位置更是加分，坐落在 Gotong Jaya 的心臟地帶，周邊美食與便利設施齊全，出入都非常方便。 多次入住，品質始終如一，是一間值得信賴、也會讓我一再回訪的好酒店 👍

我最近入住了金馬崙高原度假村，整體來說，這是一次愉快的體驗。住宿舒適，服務也很棒。工作人員非常細心周到，我對此深表感謝。 唯一的不足之處在於設施方面。馬桶似乎有點破舊，功能不太好，坐浴盆也有一些問題。此外，吹風機一開始壞了，但客房服務員很快就幫我換了，這讓我非常感激。 此外，我還注意到窗簾很薄，所以加裝或升級窗簾可以提升隱私和舒適度。 總的來說，我很享受這次住宿，希望以後能升級衛生間設施和窗簾。感謝團隊讓我們擁有如此愉快的體驗！

第一次去切爾廷旅行,並決定給這個地方一個嘗試,儘管有經驗的客人混合評論。這是我的看法: 我們是6人入住森林半獨立別墅,有私人游泳池。度假村確實已經很舊了,需要適當的維護。叢林中有很多昆蟲,所以驅蟲劑是必須攜帶的。酒店清潔度不符合我的期望-因爲我們爲這次3d2n旅行支付的價格。私人游泳池不錯,但需要在游泳池水進行適當的清潔。工作人員態度很棒。酒店早餐也略高於平均水平,考慮到在切爾廷的位置,那裏的食物選擇相當有限,在外面用餐。

這次入住文冬温德姆玖宵明軒雲海酒店真的非常滿意，絕對值得五星好評！ 酒店環境非常優美，坐落在雲海山景之間，空氣清新，早晨還能看到迷人的雲霧景色，讓人感覺非常放鬆。房間寬敞整潔，設計高雅，床鋪舒適，衞生做得非常到位，細節也處理得很好。 最值得稱讚的是酒店員工的服務態度，前台辦理入住效率高，工作人員都非常親切熱情，有任何需求都會耐心協助，讓人有賓至如歸的感覺。 早餐種類豐富，味道也很好，無論是本地美食還是國際餐點都很不錯。酒店設施完善，適合家庭度假、情侶旅行，也非常適合週末放鬆。 整體體驗遠超預期，下次來文冬一定還會再次入住，也會推薦給身邊朋友！

從陽台上凝視壯麗的山景？😍 完美！這個地方滿足所有條件 - 全新單元，一塵不染，停車也很方便。此外，直接進入樓層讓生活如夢般美好。 客廳是最棒的部分 - 放鬆一下，呼吸清新的山間空氣，享受美景🍃。絕對是值得重訪的喜愛之地！ 強烈推薦，適合舒適無憂的入住體驗。點贊👍🏻

這家民宿到雲頂位置很好。 開車5分鐘,步行15分鐘有埃斯卡拉特幫助縮短距離。 安全系統簡單安全。 和1分鐘的從民宿電梯,可以到達Bila Bila Mart購買日常使用和食物。 還有一些人可以在安塔拉購物中心內散步。 很多食品和飲料商店已經開放。味道也很好的食物。

第一次自助入住。總體來說房間打掃的很乾淨。新設計。但是廁所有氣味,從別人的房間很吵,因爲說話太大聲了。

Location : 10/10 Ameneties : 7/10 still repairing some sections such as Swimming pool & spa Food : 8/10(Breakfast spread ) 10/10 food around the resort !! COMING BACK ? : 100/10 🤪🤍

I stayed at Crockfords Hotel Genting in early October 2025 and was genuinely disappointed by the level of service — especially for a hotel that claims to be Malaysia’s leading luxury property. On 3 October, I approached the concierge Duty Manager around 9:40am regarding the hotel Wi-Fi, which kept showing an “invalid credentials” error. Instead of taking the initiative to verify the problem — which turned out to be something as simple as incorrect login details given at check-in — he insisted that the IT team would need to come into my room to fix it. Later in the day, another staff member resolved the issue within minutes by simply checking the credentials. It’s baffling how the Duty Manager couldn’t do something that basic. Throughout my stay, I also noticed that many of the staff seemed lost and unsure of how to handle simple situations — almost like the blind leading the blind. There was a clear lack of coordination and communication among them. The breakfast experience was another major letdown. I had breakfast there for three consecutive days, and throughout, the food was never hot — the noodles in soup were the only consistently warm item served. To make matters worse, the staff did not communicate properly among themselves. On one morning, we were told to wait while a table by the window was being cleared for us. After waiting a good five minutes, another group of guests was allowed to take the exact table we were waiting for. The explanation given was simply that “the other guests wanted the table.” Completely unacceptable for a hotel of this supposed calibre. The only saving grace was the Duty Manager working on 5 Oct and overseeing the breakfast buffet, who was attentive, proactive, and took the initiative to check if guests needed drinks or assistance. His professionalism truly stood out amidst the confusion elsewhere. For a hotel that boasts winning the Forbes Travel Guide 5-Star Award seven years in a row, this experience was frankly a joke. The gap between Crockfords’ reputation and its actual service standards is staggering. Truly disappointing and nowhere near what one would expect from a so-called luxury hotel. PS: At least the view was great.