The hotel is on a beautiful well maintained property, the room was clean and spacious, staff were generally welcoming with exception for the odd 1 or 2 interactions. However major improvement is required for the checking in process, I stood for 45 minutes waiting to be checked in, this is my second visit, the 1st was long as well but not as long as this occasion. The customer service agent was apologetic and also gave us a bottle of wine for the delay.
I found the food at the main buffet area was quite limited, pasta station had for protein only seafood mix, entertainment was next to non- existing, not much excitement on the beach or pool, sport bar is a no as well
Overall it is a nice property, but not much to do within the property, it was good for relaxation.
For the Butler room it was beyond expectations, small, a/c on its last leg, no ventaliation in bathroom caused heat and humidity. We have been to many other Sandals with a butler experience and this by far was the worst. We will not be staying here again.
Located in beautiful IronShore Montego Bay, Jamaica is this luxurious10 bedrooms modern villa. Fully staffed with a chef, butler and housekeeping (all included in the cost )The Sun Seeker Villa has all the amenities you will need to enjoy your vacation.This villa is great to host parties, retreats, and reunions Private pool with hot tubFree WIFI Located only 8 minutes from the MBJ airport.Only 15 minutes to the Doctors Cave BeachAbout pets:No pets allowed.About checkOut:Check out before 11:00 AM.About children:Children allowed: ages 0-17.About checkIn:Check in after 4:00 PM.About smoking:Smoking is not permitted.About minBookingAge:Minimum age to rent: 25.About events:No events allowed.