訪訪客用戶Everything was excellent except the activity room. Nothing is in good condition. Would be good if they can maintain it since it would be very helpful when coming with kids. It's been 3 consecutive years i am coming here. The activity room needs to be improved.
訪訪客用戶Bad welcome!
At the time of check in, forget the welcome and welcome drink, we were offered a city view room whereas we had booked for the Pool View ( better view and more price) room.( Approximately Rs 15,000 / USD 150 per night )
We were made to go up and down two times to check different rooms. The staff at the reception tried his best to offer less priced room with additional benefit of Lounge access.
Only when we put our foot down, we were offered the room we paid for only after 1 hour of wait. We checked in at 6:00pm finally.
I never understood the logic behind not allotting the room which paid for.
Be sure not to book this hotel during the Season ( Christmas vacation). It is highly chaotic during this season.
Room service was good. The room was clean.
Room offered a great pool view.
We booked the New Year Poolside Party with them which was absolutely let down. Bad music and average food and below average drink options.
Highlight is Breakfast and the staff is courteous.
Stay here if you get good deals.