克羅地亞斯普利特-達爾馬提亞縣的5 星級飯店

I was somewhat taken aback by your email. I will address your points below. 1. This room has two windows, one is in the bedroom and this one is on your picture, Second window is In living room and has a direct sea view, no wall view. - This is not a sea view. This is a view with a little bit of water in it. I ask you to visit rooms with true sea views and you will notice the difference. The people viewing reviews online can judge for themselves. 2. We are suprised by your claim about constant noise during the night because of cleaning activites and general foot traffic in the reception area. First because you didn't mentioned it during your stay and during check-out, and second reason is because we never clean during the night and only one receptionist is in the reception area in this time and there is no possibility of any traffic on the reception. - There are c. Four rooms next to reception. The halls echo. To us it sounded like cleaning. If it was not cleaning, then I advise your staff to be more quiet at night. 3. Puteus Palace is situated near the main church and as Croatia is catholic country so the local habit is that church bell are ringing every hour from 6 am – 11 pm to present time of the day and on Sudays they ring longer to celebrate mass. As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day. - it was explained after check out. I advise you inform guests prior to check in. 4. As you came on Sunday evening to the reception and claimed about bell ringing it was explained it to you that on Sunday the bells ring a bit longer during the day. Our receptionist offered you ear plugs which you refused and you decided to check out on this evening. - I use these words cautiously - whoever informed you of this has lied to you. We were not offered ear plugs. In any case ear plugs would have made no difference. I advise you make this clearer on your website. 5. Our receptionist offered you twice assistance with the luggage wich you refused as well. - I would not have provided this feedback if it was not true. It appears that you are calling me a liar which I take great offence to. No assistance was offered. I am appalled that this is your reply. I would have been fine to carry my luggage but you let my girlfriend carry her luggage alone without assistance. I do not expect any compensation for what was a hugely disappointing stay. Your email has magnified what are glaring inadequacies in your offering. Thank you for taking the time to reply but I find your reply totally inadequate and inaccurate.

非凡的住宿 酒店設施一流 比不少五星級酒店還要好 早餐是我從未試過那麼好的 可以望着太陽吃早餐 所有服務員都十分熱情 前台服務極好 願意跟不少顧客溝通 步行五分鐘內就可以到海灘 舊城 無與倫比

Great location, good equipments, very nice view from the restaurant and pool, good service, good breakfast, staff is nice. The hotel is a bit overpriced for the size, comfort and view of the room. Drinks and meals are also expensive. Prices are unreasonably high all around the city actually.

最後一晚訂的沒有包晚餐。補充一點訊息吧，希望對大家有幫忙。split這邊整個海岸線很長，從北到南從石頭灘到沙灘，這點和歐洲其它海岸線差不多。基本上是本地或者附近的家庭來度假，夏天的時候，公共海灘週末的白天人山人海，不過就6月中到9月中，這3個月的旺季。酒店rooftop很不錯，從菜品到服務都可以給五星。而且價格也還好，人均50歐可以吃的還可以了。沿着海灘有一條小路是貫通整個灣的，有小火車運營到很晚，不過我們沒有坐，所以不清楚是不是招收上車還是有指定站點。總結就是一個適合家庭日常度假的地方，亞洲臉幾乎看不到（也可能是我們這個時間亞洲遊客還沒來）。PS.停車不便宜，酒店收室內15歐，室外8歐一天，我們自己停過一個4歐一小時的室外公共停車場。

位於的酒店距離老城區步行20分鐘,靠近餐廳,超市,巴士站,就在小丑商場旁邊。房間很大。酒店有室內游泳池,桑拿房和蒸汽房,免費。工作人員非常樂於助人,特別是晚班的紳士非常樂於助人。通常停車是付費的,但他沒有向我們收取停車費。我們唯一簽發的是AC。他們修復後,它沒有正常工作,很好。我也覺得房間地毯需要換。自助早餐蠻好的,有各種選擇。

服務非常好，尤其前台非常的熱情，而且前台在辦理入住時還會關心客人退房當天是否能趕上用早餐。由於我們回程預訂的早航班，來不及在酒店用早餐，前台特意為每位住客準備了一兜子早餐方便攜帶到機場用餐，非常貼心。酒店設施也非常新，洗漱間明亮寬敞，淋浴也非常的不錯。唯一美中不足的是房間裏會有不少的小螞蟻🐜出沒….. 當看到螞蟻在你眼前溜達時，有點意外也有點不太舒服。我估計當地的其他酒店可能也會有螞蟻吧…估計酒店也沒有什麼好辦法…但畢竟是家五星級酒店，還是應該想辦法解決這個問題。酒店地理位置超級棒呢，去老城區的幾個景點步行幾分鐘就能到達，晚上在老城市中心逛街也非常方便，衝著這麼好的地理位置，下次去還會預訂這家酒店哈。

Hotel was very nice, pools rooms are fantastic, has a great view. Altough gym was not good they have only smith machine no other equipments, its hardly called a gym and the hotel restaurant is overpriced so we ate another restaurant in the solin which is nice. Other than that hotel was super nice, stuff is very kind and welcoming. we have a pleasant stay.

在Hvar和@the Moeesy,B&G的美妙體驗。酒店很漂亮。工作人員很棒。友好,細心,反應靈敏。位置(IMO)是完美的。在鎮外(如此安靜和放鬆),但每天可以輕鬆步行多次,吃午餐/晚餐或其他活動。在Hvar期間住在這裏是一種真正的享受。並幫自己一個忙,去Stari Grad...

是克羅地亞之行最喜歡的酒店 havr本來人也不多。這個度假村又遠離主城區，非常非常安靜。是真的是個獨家休閑的。有全世界最頂級的跑步機的健身房，平時很難體驗到純木製機械的跑步機的感受。 酒店的spa也很不錯，也是他們特色，有聲音療法，馬殺雞的手法有很多是專業的康復理療的，雖然是女生按，但酸爽程度真的嗷嗷叫。 酒店早餐也不錯，可以自己點，也有自助。 酒店侘寂風格，設計很前衞，米色窗簾打底，條紋窗紗做為主要呈現。真的超越國內的室內設計幾個level了。

Останавливались в отеле на Новогодние праздники. С 30 декабря до 02 января 2025. Видимо из-за этого номер был реально плохо убран, на фото видны и пятна на полу, на столе от кофе, мусор в ящиках. Вообще отель очень «уставший», явно было что то выломано, еле живые смесители. В общем никак на 5 звёзд не тянет. Но! Завтрак 01 января был отличный. Даже с шампанским. И СПА в отеле хорошее. Персонал хороший, вежливый.