西班牙加泰羅尼亞的5 星級飯店

大廳有個張着一張馬臉的女經理態度不咋地呢。 房間還是很滿意的，浴室很棒，床鋪也算乾淨。 交通方便，可以打車可以地鐵，走到地鐵站差不多6-7分鐘。 還好還選早飯，我們自己外出覓食看到餐廳大排長龍😅 按金大概兩週內會退還。

A short stay for of 2 days was booked with Triip.com for one adult and 2 children under 10, to join us who were booked in a day earlier for three days. Our three day booking was direct with the hotel, half board. The hotel is marked 'adults recommended' and they sure discourage children, by seeking to charge per occupancy rather than simply on a cost per room. The Trip site quite fairly offered the room at the rate for two adults, with children under 12 free, so this is what was paid. Half board was added but at the rate for two adults, which would be greater than the actual hotel rate for one adult and two children, but I was happy to have reserved restaurant secured. Things got messy at check in, the hotel insisting that the room was occupied by three 'persons' as they put it and should therefore be 50% extra, though the room was the same type as the twin we had for two adults. The Hotel also insisted that only breakfast was provided, and tried to argue that the B2B rate from the third party (Trip) was insufficient. I politely pointed out that the discounts provided to third party agents was no concern of the customer, and referred to my booking voucher which clearly stated I had booked a twin room, into which was going 1 adult, two very small children, and that breakfast and dinner was paid for, with the rate for 1 adult being greater than twice the local charge for a child. They were impossible to deal with, and I left the reception angry and upset. I contacted the Trip representative and by that evening it was sorted. Full marks to Trip, zero to the hotel. As for our stay, the hotel is excellent, but with room to improve. Dinner in the Buffet only commences at 8.00, resulting in quite the bunfight if the restaurant is busy. It was on that Thursday, a national holiday, and it was impossible to order wine and beverages after we seated, with a single service person taking orders. We ate our food dry, and finally placed an order for wine and water while eating dessert, some 40 minutes after seating. The same bottleneck occurred the next morning at breakfast, with the four snail paced Nespresso machines totally incapable of dealing with the coffee demands. Worse, all 4 machines overheated and went into 'service mode'. Worse again, these obviously unsuitable barista machines were the only source of hot water for Tea or infusions, but with no seperate hot water dispenser faucet. You had to stand for almost 2 minutes while the machine slowly dispensed through the coffee outlet, a single mug of hot water, to the frustration of the queue behind. This needs sorting, it took ages to get a breakfast beverage every morning, and on the second day I had to return 4 floors to my room and fill my cup from the in room Nespresso maker. I'd advise to bring a travel kettle with you. Otherwise, a fine hotel, but the restaurant problems and discriminatory pricing for children are an issue, so not a hotel for children.

大玻璃窗不能打開，個人喜歡通風和新鮮空氣； 隔音不好，樓上小孩跑，隔壁咳嗽，一上午打掃臨屋乒乒乓乓不停，附近可能有個迪廳，動感DJ一直持續到下半夜… 按了免打擾燈，還是被打掃；被打掃但不放飲用水；打電話叫水後等了近一小時才拿到；毛巾有發黴帶黑點的… 這個定位的酒店不該出現這些

地理位置絕佳，就在港口邊，可以觀賞船隻，四周環水。房間寬敞，床很舒服。服務一流。

本來對火車站門口的酒店是沒有沒有報任何希望的～完全衝著最後一早去趕火車站方便～但是很不錯呢～門口的保安大叔給人滿滿的安全感～可能是位置關係，大堂的工作人員壯漢偏多～拉行李一個比一個迅速～房間比較寬敞～歡迎點心是旺旺仙貝…據説是日本人的酒店…日本人也喜歡旺旺麼～早餐全是自助，但是品種跟質量都還可以，房間位置較高，景觀也不錯，露台跟早餐廳都可以遠眺在建的聖家堂～

Sin palabras ,se puede mejorar pero estoy muy contento con todo! Es la 5 ves que voy ,cada vez me asignaron habitaciones diferentes y sin comentarios !! De seguro repetiré 🥳🥳

説實話這酒店性價比不是特別高，感覺偏貴了。地理位置還不錯，附近環境也比較安全。我們住的時候，有很多國航的空姐和機長也住這裏。前台服務態度還可以但也説不上特別好。房間有點小，整個酒店跟國內的洲際肯定沒法比。早餐的話加分，很豐盛了。

房間還是偏小的、窗户的位子也不好。之所以感覺一般，可能別人可以花更少的錢入住我這個房型吧。服務的話，並沒有亞洲的酒店那麼出彩。Concierge邊上那扇門還要親自拉出來，concierge的一個亞裔女服務員完全一動不動，這個服務細節還是很糟糕的

酒店地理位置非常好，無論是去聖家堂，巴特羅之家，米拉之家，還是哥特區步行就可以到達。酒店設施比較新，房間的面積也不小，空調沒有噪音制熱效果好，淋浴的熱水也很大，遊玩一天能洗個熱水澡非常舒心。酒店的服務也非常棒，我們的飛機早上到達了巴塞隆拿，下飛機直奔酒店，酒店前台非常熱情地接待了我們，並提前幫我們辦好入住，使我們可以儘早休息消除旅行疲勞！

打球入住這個酒店，立球會非常近，可以接送去球會，非常方便，唯一好像就是早餐比較單一…可能是從西班牙飛過來的原因，西班牙酒店的早餐都很豐富。公共空間裝修的很有格調。唯一不足的就是，我們入住的房間安排的是殘疾人房間，説是衹有這一間房了，衞生間和淋浴都是開放的。所以到處是水。但是換房間，又不給我們免費升級，額外加收60歐。作為攜程的黑鑽會員，希望得到相應的賠償。