在南非西開普省，設有早餐的飯店

Room cleanliness could be better. Found trash from pervious gues still in the trash bin. Bed sheets and linens were clean enough. 2 complimentary bottles of water was also provided. But it was sealed tight with plastic. Had to use a swiss-army knife to open it. Hotel should consider other methods for guest ease.

A Beautiful and Peaceful Stay at Alkantmooi Private Nature Reserve, Keursee We recently stayed at Alkantmooi Private Nature Reserve, Keursee in Plettenberg Bay and had a lovely experience overall. When I booked, I didn’t realize that it was a fully self-catering property. On the booking site, it looked more like a nature resort with restaurants on-site, so it came as a surprise when we arrived and learned that we needed to bring or buy our own food. We ended up driving about 8 km into town to pick up some groceries, which turned into a fun little outing in the end. Still, it might be helpful for management to make this setup clearer on the booking sire for guests, especially those from abroad who might not be familiar with South African Travel habits. We arrived around 5:30 p.m. and were warmly welcomed by the owner, who gave us the keys and explained everything. The unit itself was amazing, very clean, modern, and well maintained, with a stunning view over the sea and Plettenberg Bay in the distance. At night, the lights from town were beautiful, and the whole area was peaceful and quiet. The environment felt safe, and we really enjoyed the fresh air and the sense of being surrounded by nature. One small note: when we arrived, the lady at reception asked my partner (who is Chinese) in Afrikaans if she spoke English or Afrikaans. It wasn’t a big issue, but it might be something to be mindful of when welcoming international guests, as not everyone understands Afrikaans and its not easy to decipher specially for those who do not speak English as a first language A few other suggestions for management: upon entering the unit, there’s a printed rule sheet. While I completely understand and respect the need for house rules, the way they’re written felt a little strict and unwelcoming. For example, it mentioned sanitizing hands every time you enter and reporting neighbors if they break rules, and more. The tone could perhaps be softened to feel friendlier and more guest-oriented. The only other drawback was the Wi-Fi, which was extremely slow during our stay. I wasn’t able to use it for basic browsing and had to rely on my phone’s international data via hotspot when I was using my laptop. Despite these small issues, I would still recommend Alkantmooi to others, especially those who enjoy self-catering and want a quiet, upmarket place surrounded by nature. It’s a wonderful place to unwind, cook your own meals, and enjoy the incredible views over Plettenberg Bay.

感覺位置稍微有一點點偏。 環境還可以。 衞生情況ok，但是不是那麼令人驚艷吶。 服務還行，就是我們退房後坐在沙發上很久，服務人員也不會遞送水。入住的人在等着，就會收到水、咖啡、飲料等物

飯店地理位置優越，方便觀賞桌山和遊覽開普敦。我們的房間在14樓，寬敞豪華。泰姬飯店的員工都非常友善熱情，並且盡力讓客人滿意。食物和葡萄酒都非常棒！

在Pepperclub的住宿體驗非常棒——強烈推薦。我們選擇在南非慶祝一個重要的里程碑，希望能留下一些特別的回憶。我們從約翰尼斯堡出發，途經南比蒂，到達德班，然後前往開普敦，最後預訂了Pepperclub，希望以一次奢華的體驗為旅程畫上圓滿的句號。飯店位置優越，靠近波卡普和當地市場，步行也很安全。我們去任何想去的地方都很方便。飯店非常乾淨，包括公共區域、健身房，當然還有客房。然而，客房服務更像是四星級酒店的水平——像多要幾條毯子這樣的小要求都需要催促，而且每天的夜床服務也不穩定（有時浴室會打掃並補充用品，有時則不會）。同樣，服務品質也不穩定，儘管前台/禮賓部人員配備充足——Godfrey總是熱情地迎接我們，還有一位值班經理非常盡職盡責，後續跟進也很到位。然而，當戈弗雷不在值班時，飯店的歡迎氛圍就顯得冷淡了些，前台工作人員也並非熱情周到，效率也並非總是很高。 餐廳的工作人員總是熱情友善。早餐很棒——自助餐和單點菜色選擇豐富，上菜速度也很快。午餐的選擇也很不錯，客房服務也很有效率。 水療中心非常棒，按摩和護理都做得很好。健身房不錯，雖然有點小，需要說明的是，泳池沒有加熱（但很漂亮）。我們沒有機會體驗飯店的私人Odeon影院，但那裡只放映老電影，沒有公共Odeon影院裡那些新片。 從房間裡可以欣賞到桌山和獅頭山的壯麗景色。酒店滿足了我們提前入住和連通房的特殊要求，也為我們的周年紀念日佈置了房間，並準備了蛋糕和香檳——這些細節都非常貼心。您不會後悔入住這家飯店，但您可能不會想再次入住。

Pros Great location - a short drive to the waterfront and close to Table Mountain, Lions Head and the Botanical Garden where Uber will get you there quickly and for a good price. Staff were very good Breakfast was cooked very well and with good quality ingredients and a varied selection. It would be better if they had soft bread rather than the heavier one provided (althouh this could be a more European variety i havent come across before). The room was homely, as is the whole building (a bit of a British Grade 2 listed building kind of feel). Nice views over capetown in some rooms and a mountain view from the back. Room has heating and air con for all seasons. Cons As mentioned in a previous review, the room is quite dusty so if you are messing around with plugs behind the bed or tv, it's a challenge not to breathe in the dust. I think this could be a SA thing rather than the hotel itself but they only provide 1.5l of water which for a week is not enough, even for a solo traveller. You have to pay for any more. I have never come across this in 25 years of travel across 35 countries but again, i know there is a water issue in SA sometimes and I believe the tap water is drinkable (although I wouldn't attempt this as a tourist). Bathroom towels not replaced - just left to dry which doesn't work particularly well in winter. The photo of the hotel being near blue water is a little deceptive - obviously it is not near a beach and they don't suggest so but the body of water across the road is a water storage facility (currently empty) so don't expect tropical views. Having said that, if you get a city view room, the sunrise is right in front of you and a perfect time lapse opportunity as the scenery changes dramatically during the sunrise. Stunning experience. Overall, I would stay again and recommend the hotel which is in a quiet location.

這家民宿位於遊覽西蒙鎮及其海岸線的理想位置,但實際設置的民宿是一個巨大的失望。 我們到達時發現我們的房間還沒有準備好,一旦這個地方看起來仍然不整潔,浴缸裏有桶,傢俱還沒有很好地返回到原來的位置,免費物品似乎使用了。 在我們的第二個晚上,負載脫落是常見的事件,但似乎沒有采取預防措施,我們不得不使用手機燈爬上三個樓梯到我們的房間,只是爲了找到可充電的燈(顯然在這種場合)沒有電池,因此沒有用。作爲南非公民,我們完全理解權力的不確定性,但對於這種住宿的成本和正常客戶,我們真的期望有更多的地方。 用餐時間已經調整,以便在房地的工作人員方便,而我們在抵達時收到的歡迎單詳細信息。整個地方似乎都是由支持人員管理的,在我們在那裏的三天裏沒有明顯的經理(我們呆了一個週末,我認爲這是一個黃金時間) 大樓前大約有4個停車運動,但他們沒有充分發揮潛力,我們經常不得不停得更遠。 總的來說,位置是主要的積極。考慮到價格,我們希望有更好的設施,並希望這種住宿的簡介可以修改,因爲與描述的描述不同,財產上沒有游泳池。 幸運的是,西蒙的小鎮和海灘的魅力彌補了對細節和奢華的嚴重缺乏關注,你會假設一個地方這個價格,在這個位置。 3/10大概不會再去了

挺好的，運氣也不錯遇到酒店對面開展 安全係數高，City sightseeing 巴士也會路過 南非比較亂，還是安全第一

We booked the same room again on the 25th. Then we requested to check out at 1pm. We didn’t hear anything from no one. This morning at 10am there was knocking on our door. The lady said its time to check out. I said mo cause we requested to check out at 1pm. She went ahead and said there are extra fees and she will ask the front desk. 5min later knocked again on the door. Says no we cant stay and have to check out at 11am(note this was at 10:20am) when she told me, I went ahead and told her this is on them and we requested to leave later. She left, next minute, a man came back. All arrogant. Told me why didn’t I pack up my bags the previous night. Also said that if I dont leave cleaners will come. I said its okah they can come but I might still be busy packing up. He said if thats the case they can help me put my stuff outside. I told him I dont like the tone he is using and being aggressive. He said hr not aggressive but he definitely was and threatened me with security that will escort me out. He left and came back(note I was in my towel) he said he left me in my towel and I am still the same( note I took a shower, busy packing up stuff in the room as we came from abroad and had a lot of baggage) he said he is calling security. Then my husband came out of the room and told him why he using that tone with me and he been listening to him the whole time! This man immediately changed his whole tune when he saw my husband. So inappropriate! And disrespectful! Will definitely will not be staying here again.