在美國肯塔基州，設有早餐的飯店

Very vibrant hotel! Much lobby, Coppin bar area, activities with weddings and proms. Our room was spacious, well appointed with contemporary updates which added to comfortable living. Highly recommend for any visit to Cincinnati/Northern Kentucky area. Convenient parking, easy access to hotel. Will make this our “go to” when visiting family and friends in the area.

很棒的客戶服務

我喜歡這個地方。每當我在列剋星敦時，我都會住在這裡。服務很棒，客房服務也很棒。我沒有怨言食物很爛。我不得不出去吃早餐，真是太可惜了。

酒店坐落在一條小路的上方，很安靜。該酒店屬於那種新潮式樣，木質幾乎沒有，房間很緊湊，暖氣和熱水很充足，總體上很溫馨的感覺。 早餐很好，有現磨咖啡味道好極了，服務也不錯。

乾淨的酒店,方便的位置,甚至聞起來很新,每個人都很友好,甚至那些不會說英語的人。前台非常樂於助人,食物建議,加上優惠券。推薦了植物園!在那裏玩得很開心!!Breakfsat很LACKING!沒有炒雞蛋,沒有培根,沒有香腸,沒有甜卷!期望從一流的設施中更多!!

總體來說,是不錯的酒店,他們能做的更好的一件事就是在他們的EV充電站停車處出一個標誌,只爲EV保留。很多時候有非EV停在那裏擋住了充電站。

From the convenient quiet location to the hot breakfast to the accommodations, everything was perfect! The bed was very comfortable, the room was very spacious, and it was quiet. The breakfast was hot and fresh and was restocked continually. The staff, especially Dylan, was knowledgeable and very helpful. He answered all of our questions about the best places to eat and local attractions. The hotel was very clean and well maintained. We would definitely stay there again when in that area!

我喜歡樓上2樓和3樓的酒吧。調酒師真棒。我會推薦這家酒店給任何人。我真的很喜歡和我的愛蟲在一起。最後但並非最不重要的一點是，前台很容易回答我的所有問題。我長期以來見過的最好的客戶服務。感謝所有人，大家都繼續努力。

This was a great place to stay. Clean and quiet with breakfast in the morning. What puts this hotel aver the top is the amazing woman working the front desk! The friendliest most accommodating person! We actually hugged her goodbye. Above and beyond anything I’ve ever experienced and I have traveled A LOT!!! Her name is Fatima! I want to visit Cincinnati solely to see her again!

Room is nice. Like a 4-5 star hotel. Front desk are young and beautiful…good to have a ****** at first floor. But no GYM…no entertainment facility…

Cozy, comfortable and delightful hotel! The rooms are spacious and the bed was amazingly comfortable! Loved the kellly green/black and white decor! The restaurant had the BEST breakfast! I hope to stay here again if ever in the area. I was super excited to hear they are actually opening this same hotel in other cities.

As we approached the premises, we saw a beautiful view and thought that this was a great start to our convention. This is Hilton owned, we paid Hilton prices. I was told at the front desk that the rooms were not ready, and I would have to return later. We originally arrived after 2pm. We stored our belonging and items for the convention in our friends' room. We didn't get a room until almost 5 pm. I had to go to the front desk for coffee, coffee cups, tea, towels and washcloths. The next morning, we found out the dispensers for body wash and shampoo were completely empty. Another trip to the front desk to ask for the above-mentioned items. Each time I made mention of the lack of shampoo or body wash I'd get a blank stare- no explanation. I had to go to the front desk each day till we left. Housekeeping did make the beds daily but did not replace the amenities. There was no way of asking housekeeping, they didn't speak to us. Several guests at our convention mentioned the lack of support for solving the leaking ceiling incidents in their bathroom. One complained of water from the ceiling dripping on him while in the shower another while near the toilet. We know pipes align so toilets were leaking or plugged throughout the building. The bathroom near the convention rooms had a toilet run constantly which took the pressure off the others so they were hard to flush. One member from our group reserved a handicap room- lets just say she was told she didn't reserve one nor refrigerator for meds. THats how they wanted to solve the lack of a handicap room. The first room given had beds too high for the handicapped person. She had to sleep in a high back chair, the other had her meds stored in a staff refrigerator- where she had no access to her medication, no guardrails placed where they have inclines and declines in the hallways. When told that she fell, hotel staff did nothing. They received a handicap room the second day. Beds were lower, but the bathroom had a high tub with a board for them to sit on against the wall. The sink was right outside the bathroom, she was unable to reach the faucets from her chair. If this truly is a Hilton, they need to view their property to align this property to their high standards. The staff need to be trained in customer service and problem solving. They need to respond appropriately to medical issues. All staff need to have a minimal understanding of English to be able to assist the guests. And all issues brought to the knowledge of the front desk need to be responded to as quickly as possible. This definitely did not meet even the basic standards of any hotel definitely subpar for a Hilton.

我們這周在這裏住了三天。位置真的很難到,因爲要開車經過一個豪華酒店的停車場才能到達。從外面看很髒。我進去的時候,我要求在登記入住之前看看房間,然後被告知他們拿出了灌木叢和百葉窗,開始在外面刷油漆。當我檢查房間時,它是新裝修的房間之一,但你仍能看出它很舊,因爲牆上還有油漆脫落的洞,而且油漆蓋在牆上剛剛被漆過。停車場的燈光非常小,所以不是天黑後我想去的地方。它們是大房間。電視比較小,牀也還可以,因爲是比較新的房間,牀墊挺結實的。淋浴效果很好,我們在那裏時沒有看到任何蟲子。早餐是最差的,我們最後跳過了早餐,因爲沒有華夫餅機,咖啡我嚐起來像泥土。兩個街區外有一個鄧肯唐諾特!!!有一次,電梯下到大堂,電梯停在三樓,正在改造的工人手裏拿着啤酒和一箱啤酒,冰機壞了。他們確實每天都打掃房間,但是由於酒店其他部分的狀況和早餐,我不會推薦它,我不會再住在那裏。

很棒的客戶服務

乾淨的酒店,方便的位置,甚至聞起來很新,每個人都很友好,甚至那些不會說英語的人。前台非常樂於助人,食物建議,加上優惠券。推薦了植物園!在那裏玩得很開心!!Breakfsat很LACKING!沒有炒雞蛋,沒有培根,沒有香腸,沒有甜卷!期望從一流的設施中更多!!

可愛的酒店。很乾淨,很寬敞,很有“新”的感覺。來這裏的真正原因,就是遇見AntoniO,他正在爲我住的那天早餐煮現做的煎蛋卷。我很少遇到一個更專業、善良、精神飽滿、令人振奮、友好、樂於助人的年輕人。他的煎蛋卷令人驚歎。但是煎蛋卷並不是他真正令人驚歎的,而是他這個人。如果每個在酒店工作的人都像安東尼奧一樣出色,那麼旅行將是一種樂趣!他應該訓練酒店行業的每一個人!

As we approached the premises, we saw a beautiful view and thought that this was a great start to our convention. This is Hilton owned, we paid Hilton prices. I was told at the front desk that the rooms were not ready, and I would have to return later. We originally arrived after 2pm. We stored our belonging and items for the convention in our friends' room. We didn't get a room until almost 5 pm. I had to go to the front desk for coffee, coffee cups, tea, towels and washcloths. The next morning, we found out the dispensers for body wash and shampoo were completely empty. Another trip to the front desk to ask for the above-mentioned items. Each time I made mention of the lack of shampoo or body wash I'd get a blank stare- no explanation. I had to go to the front desk each day till we left. Housekeeping did make the beds daily but did not replace the amenities. There was no way of asking housekeeping, they didn't speak to us. Several guests at our convention mentioned the lack of support for solving the leaking ceiling incidents in their bathroom. One complained of water from the ceiling dripping on him while in the shower another while near the toilet. We know pipes align so toilets were leaking or plugged throughout the building. The bathroom near the convention rooms had a toilet run constantly which took the pressure off the others so they were hard to flush. One member from our group reserved a handicap room- lets just say she was told she didn't reserve one nor refrigerator for meds. THats how they wanted to solve the lack of a handicap room. The first room given had beds too high for the handicapped person. She had to sleep in a high back chair, the other had her meds stored in a staff refrigerator- where she had no access to her medication, no guardrails placed where they have inclines and declines in the hallways. When told that she fell, hotel staff did nothing. They received a handicap room the second day. Beds were lower, but the bathroom had a high tub with a board for them to sit on against the wall. The sink was right outside the bathroom, she was unable to reach the faucets from her chair. If this truly is a Hilton, they need to view their property to align this property to their high standards. The staff need to be trained in customer service and problem solving. They need to respond appropriately to medical issues. All staff need to have a minimal understanding of English to be able to assist the guests. And all issues brought to the knowledge of the front desk need to be responded to as quickly as possible. This definitely did not meet even the basic standards of any hotel definitely subpar for a Hilton.

我們這周在這裏住了三天。位置真的很難到,因爲要開車經過一個豪華酒店的停車場才能到達。從外面看很髒。我進去的時候,我要求在登記入住之前看看房間,然後被告知他們拿出了灌木叢和百葉窗,開始在外面刷油漆。當我檢查房間時,它是新裝修的房間之一,但你仍能看出它很舊,因爲牆上還有油漆脫落的洞,而且油漆蓋在牆上剛剛被漆過。停車場的燈光非常小,所以不是天黑後我想去的地方。它們是大房間。電視比較小,牀也還可以,因爲是比較新的房間,牀墊挺結實的。淋浴效果很好,我們在那裏時沒有看到任何蟲子。早餐是最差的,我們最後跳過了早餐,因爲沒有華夫餅機,咖啡我嚐起來像泥土。兩個街區外有一個鄧肯唐諾特!!!有一次,電梯下到大堂,電梯停在三樓,正在改造的工人手裏拿着啤酒和一箱啤酒,冰機壞了。他們確實每天都打掃房間,但是由於酒店其他部分的狀況和早餐,我不會推薦它,我不會再住在那裏。

Cozy, comfortable and delightful hotel! The rooms are spacious and the bed was amazingly comfortable! Loved the kellly green/black and white decor! The restaurant had the BEST breakfast! I hope to stay here again if ever in the area. I was super excited to hear they are actually opening this same hotel in other cities.

很棒的客戶服務

乾淨的酒店,方便的位置,甚至聞起來很新,每個人都很友好,甚至那些不會說英語的人。前台非常樂於助人,食物建議,加上優惠券。推薦了植物園!在那裏玩得很開心!!Breakfsat很LACKING!沒有炒雞蛋,沒有培根,沒有香腸,沒有甜卷!期望從一流的設施中更多!!

可愛的酒店。很乾淨,很寬敞,很有“新”的感覺。來這裏的真正原因,就是遇見AntoniO,他正在爲我住的那天早餐煮現做的煎蛋卷。我很少遇到一個更專業、善良、精神飽滿、令人振奮、友好、樂於助人的年輕人。他的煎蛋卷令人驚歎。但是煎蛋卷並不是他真正令人驚歎的,而是他這個人。如果每個在酒店工作的人都像安東尼奧一樣出色,那麼旅行將是一種樂趣!他應該訓練酒店行業的每一個人!

我喜歡樓上2樓和3樓的酒吧。調酒師真棒。我會推薦這家酒店給任何人。我真的很喜歡和我的愛蟲在一起。最後但並非最不重要的一點是，前台很容易回答我的所有問題。我長期以來見過的最好的客戶服務。感謝所有人，大家都繼續努力。

Room is nice. Like a 4-5 star hotel. Front desk are young and beautiful…good to have a ****** at first floor. But no GYM…no entertainment facility…

努盧非常好的“精品”風格酒店。步行即可到達許多當地餐館和酒吧。 房間裝修很好-不錯,色彩紛呈。但晚上發現房間有點暗。 樓上6樓酒吧和休息室很棒 - 服務器李是一流的! 和更適合休閒和度假旅客的酒店。早餐服務直到早上8:00才開始,而且很慢。而且沒有室內咖啡。 所以強烈推薦在路易斯維爾的休閒住宿 - 將重新考慮商務住宿。

I have never stayed in a hotel that everyone who works here goes above and beyond to ensure your experience is of the highest quality. From the Valet staff that went out of their way to retrieve a forgotten phone, to the bell hop, and housekeeping, I have not met a person here that didn't go out of their way to help. LaMonica our bell person... Is the warmest, most sincere woman who goes so far above and beyond. Her smile is infectious and her attitude is such a blessing to experience, if there was ever a person who embodied the word hospitality we found it, and it is La Monica

早餐可以點餐，美式早餐。酒店在市中心

Very fun atmosphere! Check in is at the bar & complementary cocktails are offered. Staff was super friendly & accommodating. Only downside was the rooms are TINY. Luckily we didn’t spend too much time sleeping ;) Hope to come back & visit Sara soon!

哇,這個地方太棒了。酒店舒適漂亮。友好而樂於助人的員工。藝術畫廊非常出色。餐廳有非常美味和獨特的早餐選擇。太有趣了。去了路易斯維爾蕩婦博物館,就在拐角處,這也是非常有趣和信息豐富的。喜歡米切特的大衛和波旁品嚐大雕像,也在拐角處。強烈推薦這家酒店和地區。一切都在步行距離之內。

We booked a 1 bedroom suite for 4 nights. There were some nice things about this property, but in general it was just average. The suite faced Main St and the noise from outside was quite loud at times. If you are noise sensitive, this hotel might not be the best fit for you. We used a sound machine for sleeping that we brought, and that helped. Perhaps it would have been better had we been on a higher floor as we had requested, The furniture ( especially the sofa) was uncomfortable, the bed a little hard for our liking. The staff was friendly and tried their best, we appreciated that. The restaurant staff was friendly and did a good job, we only used the restaurant for breakfast. The food was good but the selection could have been better. The cleaning staff did an excellent job keeping our room looking good and well stocked. One down side was the valet parking. It often took a long time to get our car from Valet, and a couple of times when we texted for our car they”forgot” to get it. Perhaps more staffing would help in that matter. Free bourbon shots in the lobby in the evening is a nice touch for those who drink. All in all, the location is good for people who want to be where the action is, but the hotel is nothing special and it did not suit us all that well.