發布於 2024 年 8 月 26 日
匿名用戶
I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari.
There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe.
They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again.
Also, the WiFi was bad
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每晚起價:€55
發布於 2025 年 10 月 19 日
SpectRe44
位置好 - 在石城的一切中心。他們沒有爲客戶提供飲水機 - 你必須去餐廳重新填充。
還有:他們似乎買了另一棟建築。所以他們讓我們住在離主要設施200米的地方。當然有點不方便,但仍然還可以。
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每晚起價:€46
發布於 2023 年 12 月 16 日
Bukky
The food was nice and distant from the airport was a good thing as our flight arrived a little after midnight. The staff were very hospitable and courteous.
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每晚起價:€143
發布於 2025 年 9 月 22 日
訪客用戶
The location is at the quiet side if the Stone Town. Due to it is situated inside a small alley, the directions could be quite complicated and we were lost several times to head back to the hotel. Despite being assured that it's safe, we were tapped by few mischievous children when we passed by a school near the hotel. That said, the room and hotel itself was great. We particularly enjoyed the breeze at the open air loft, where we could view the sea and ships from far away. It was indeed relaxing. The historical bed and bath in the room made the experience so unique. The only downside was there was insufficient of hot water for the bath. The breakfast wise was in fact the best we had in Tanzania, not to mention the impeccable hospitality provided by the staff there. Special shout out to the helpful staff who assisted us with our luggage during check in and out. Bear in mind on the steep staircase up to the room and inside the room to the loft. It might not be suitable for those who have knee problem, as you literally need to climb up and down everytime to the washroom. Otherwise, it was quite a memorable stay.
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每晚起價:€104
發布於 2024 年 11 月 30 日|豪華雙人房
訪客用戶
I recently had the pleasure of staying at Zanzi Hotel, and I must say, it exceeded all my expectations. From the moment I arrived, the staff made me feel like family, offering warm welcomes and excellent service throughout my stay. The hotel is beautifully designed, blending modern comfort with a touch of local charm, creating a relaxing and inviting atmosphere. My room was spacious, well-equipped, and spotless, with stunning views of the surrounding area.
The amenities are fantastic, from the refreshing pool to the delicious on-site restaurant offering a variety of tasty dishes. What truly stood out was the attention to detail—every little aspect was thoughtfully arranged to ensure a memorable experience.
Zanzi Hotel’s location is also perfect, offering easy access to nearby attractions, making it an ideal base for exploring. Whether you're visiting for business or leisure, I highly recommend Zanzi Hotel for a comfortable, relaxing, and memorable stay!
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每晚起價:€61
發布於 2024 年 12 月 12 日
Yon-iii
房間,陽台,房間和餐廳的景色真的很好。但他們在接待客戶服務方面只需要改進一件事。
我入住的時候籤的房間和真正收到的房間不一樣,他們換了房間沒有通知,我問爲什麼他們說裏面是同一個房間,但是完全不一樣,換的房間根本沒有隱私。在入住期間,我們必須關閉窗戶。
而且我入住的時候要求延遲退房,他們告訴我早上最後一天檢查,最後一天我又要求延遲2小時退房,他們拒絕了我的要求甚至沒有檢查系統,只是說不。我對他們的態度非常失望。當我檢查網站時,剩下很多房間。
衆所周知,桑給巴爾是度假的地方。度假的地方大多數5星級酒店,由於航班時間,他們運行退房時間非常靈活。沒有值得在客戶服務中獲得5星級。
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每晚起價:€234
發布於 2024 年 3 月 16 日
Leidingchaishao
房間很好也很乾凈。服務相當可以,很主動。環境一級棒。附近300米還有桑島唯一一箇中餐廳,性價比很高。值得推薦。但是酒店推薦的出海看海豚和監獄島比較貴,有條件還是外面找。
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每晚起價:€558
發布於 2024 年 8 月 12 日|池景豪華房
DaniMSA
絕佳的位置。我喜歡看到所有精心策劃的老文物,並閱讀這個地方500年的歷史。人們很棒。房間舒適安靜。浴室現代乾淨。我會再呆在那裏。
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每晚起價:€50
發布於 2026 年 2 月 22 日|標準雙人房
nabiki2
這家酒店太棒了!我強烈推薦!價格實惠,地理位置優越,服務一流。房間舒適乾淨,位置極佳,靠近所有景點,卻又位於一個安靜的僻靜街區。所有員工都熱情周到,樂於助人。我到的時候早餐時間有點晚,想著也許能吃點剩水果——“沒問題”,他們還為我準備了豐盛的早餐。後來,我需要幫忙從人山人海的渡輪碼頭取一個包裹,前台服務員甚至在下班前親自去幫我取了。還有很多其他例子,都體現了員工的友善和樂於助人。我強烈推薦這家飯店,而且一定會再入住。
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每晚起價:€40
發布於 2024 年 1 月 21 日
Jane and Stewart
非常迷人從我們凌晨5點到達,直到我們離開3天后,我們得到了非常棒的照顧。酒店組織了我們的機場接機,並用溫和的水龍頭打開(您可能需要幫助找到它,因爲它在舊石城狹窄的街道上)。房子的前面是一流的,彼得照顧我們。酒店氛圍這麼多,古董十足,植被茂盛。早餐在屋頂陽台。可以組織遊覽。我讀過一些不愉快的評論,但我想不出爲什麼,清潔是一流的,熱情好客。我希望你有足夠的運氣找到一個房間 - 我們住了3晚,非常好。
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每晚起價:€72