在坦尚尼亞桑吉巴西區，設有早餐的飯店

I have never stayed in a hotel where the service and experience progressively got worse each day. Everything just started going downhill during our second day you wake up in the morning and the first thing that happens is you are asked about joining one of the tours and offer through the hotel and they do that every chance they get and the moment they find out that you have a booking For a tour with another company and not through them, they will just little snide comments and make you regret your decisions. The second thing was the food you had to order lunch hours before and when you ordered for specific time you get to the restaurant you still have to wait at least another 30 minutes to get it, I ordered calamari on one of those days for eight and only got four small pieces of calamari and that was it just for small pieces of calamari and fried plantain so that was basically two dollars per calamari. There was an element of feeling unsafe because one of the mornings as I was walking up to breakfast there was a strange man just walking around and when I get to breakfast, one of the staff members there tells me that there’s a man who has been asking about me and looking for me and as I turned there, that man is standing right there and my question was, how are you letting this man on the premises, and what if you wanted to come to me and you guys are letting him walk around this entire place because I ran into him on the other side of the hotel so there was that as well which made me feel extremely uncomfortable and uneasy and unsafe. They didn’t spray any mosquito spray as it’s common in the area to in and spray the room with mosquito spray at the end of each evening they only did that first night and we had to keep them and each time it was met with just a sigh of inconvenience like we were inconveniencing them getting there difficult worth it and I think that is the one thing I can attest to being the better part of this entire establishment, but that aside the services awful. You will go hungry, we told the bar open a specific time but it wouldn’t open. Also they change their rules at one day. It’s OK to have a meal by the bar closer to the beach the next day you can’t do that but then you’ll see them. Send them food down for specific people so that was also extremely offputting, I can safely say I will never set foot in that place ever again. Also, the WiFi was bad

位置好 - 在石城的一切中心。他們沒有爲客戶提供飲水機 - 你必須去餐廳重新填充。 還有:他們似乎買了另一棟建築。所以他們讓我們住在離主要設施200米的地方。當然有點不方便,但仍然還可以。

The location is at the quiet side if the Stone Town. Due to it is situated inside a small alley, the directions could be quite complicated and we were lost several times to head back to the hotel. Despite being assured that it's safe, we were tapped by few mischievous children when we passed by a school near the hotel. That said, the room and hotel itself was great. We particularly enjoyed the breeze at the open air loft, where we could view the sea and ships from far away. It was indeed relaxing. The historical bed and bath in the room made the experience so unique. The only downside was there was insufficient of hot water for the bath. The breakfast wise was in fact the best we had in Tanzania, not to mention the impeccable hospitality provided by the staff there. Special shout out to the helpful staff who assisted us with our luggage during check in and out. Bear in mind on the steep staircase up to the room and inside the room to the loft. It might not be suitable for those who have knee problem, as you literally need to climb up and down everytime to the washroom. Otherwise, it was quite a memorable stay.

I recently had the pleasure of staying at Zanzi Hotel, and I must say, it exceeded all my expectations. From the moment I arrived, the staff made me feel like family, offering warm welcomes and excellent service throughout my stay. The hotel is beautifully designed, blending modern comfort with a touch of local charm, creating a relaxing and inviting atmosphere. My room was spacious, well-equipped, and spotless, with stunning views of the surrounding area. The amenities are fantastic, from the refreshing pool to the delicious on-site restaurant offering a variety of tasty dishes. What truly stood out was the attention to detail—every little aspect was thoughtfully arranged to ensure a memorable experience. Zanzi Hotel’s location is also perfect, offering easy access to nearby attractions, making it an ideal base for exploring. Whether you're visiting for business or leisure, I highly recommend Zanzi Hotel for a comfortable, relaxing, and memorable stay!

房間、陽台、房間景觀和餐廳都很不錯。但他們前台的客戶服務有一點需要改進。 我入住時預訂的房間和實際入住的房間不一樣。他們沒有事先通知就幫我換了房間。我問為什麼，他們說裡面的房間是一樣的。但實際上完全不同。換後的房間完全沒有隱私。我們不得不一直關著窗戶。 入住時我要求延遲退房。他們要我最後一天早上再再問。最後一天，我又要求延遲退房兩小時。他們甚至都沒查系統就拒絕了我的請求。直接說「不行」。我對他們的態度非常失望。而且我查看網站時，明明還有很多空房。 眾所周知，桑給巴爾是度假勝地。度假勝地的大多數五星級飯店都會因為航班時間的關係而靈活安排退房時間。但就客戶服務而言，他們根本不配獲得五星級評價。

就在石頭城中心地帶，下樓就能連接沙灘。早餐有新鮮的椰子開，但是不太甜。哈哈可能非洲椰子品種不對，感覺都不太甜。整體服務設施都不錯，符合5星酒店標準。

如此可愛的酒店,價格非常實惠。位於市中心,旁邊是那些的購物街,非常時尚,裏面有復古傢俱,工作人員非常樂於助人!

The hotel was really clean. They let us check in early. There was even an evening service where they sprayed our room for bugs and pull down the mosquito net around our bedding. The breakfast was really good. Every morning I had French toast, cheese, omelette, chicken, sausage, potatoes, and masala chai tea. The location is really good– at the centre of Stonetown. I would highly recommend this hotel.

地理位置優越，工作人員非常樂於助人，房間非常乾淨且寬敞。很棒的早餐。就在石頭城的中心。非常好的酒店，配有古董非洲家具，非常漂亮。無線網路、空調和風扇都在運作。即使只有風扇，房間也很涼爽，我們整個住宿期間只使用了風扇。強烈推薦，非常滿意。

看有不少差評本來還挺擔心的，到了酒店發現位置挺好，緊挨着石頭城，過個馬路就是港口和沙灘。酒店整體蠻新的，房間乾淨整潔，面積不大但也夠用了，洗澡水很大但熱水持續不了多久，屬於非洲特色了，需要洗快一些。因為朝向問題比較潮濕，晾的衣服兩天都沒有幹，床翻身動靜比較大，除此之外其他都還好。自助早餐每人十刀，很豐盛，吃的飽飽的午飯都省了。前台小哥辦理入住和退房寄存行李時態度特別好，這個價位來説整體還是推薦的。