發布於 2025 年 7 月 14 日
訪客用戶
We stayed here for our wedding night, and while parts of the property are well thought out, the overall experience didn’t meet expectations for the price and rating.
Positives first: the hotel is beautiful and tastefully designed. The spa is a highlight—well kept and run by a warm, professional attendant. The saltwater pool is nicely maintained and a thoughtful touch.
However, service overall lacked consistency and polish. A number of small missteps throughout our stay accumulated into an experience that didn’t meet 5-star standards.
At the pool—during a heatwave—we couldn't get service for nearly 2 hours. No one was staffing the bar, though it was stocked and locked with a tick chain—odd, especially since there’s an honesty bar inside. I tried calling reception, bar, room service—no one picked up. It felt like I was filling in for missing staff. Eventually someone came and we could finally order drinks.
At breakfast, I had a frustrating exchange. I asked for sliced bread or a knife to slice the rolls, and the server replied defensively, saying I should slice the bread at my table and return to toast it—but I only had a butter knife…
Breakfast overall didn’t meet expectations. Ingredients were good, but offerings were limited. One morning, there were no eggs at all on the buffet. Hot items were available on request (for sustainability), but with just one staff member, service was slow and inaccurate. Waiting 15 min for coffee or wrong egg orders isn’t aligned with luxury standards. By contrast, breakfast at Solar de Vilar Seco—where we stayed just before—was luxurious and abundant, with premium cheeses, international options, and stunning variety. Chef Gilbert deserves praise.
Our room was fine by 5-star basics but felt small and underwhelming for the price and the setting (a former royal manor). Again comparing with Solar de Vilar Seco: rooms there were bigger, airier, and restored with original 18th-century details, creating a far more luxurious feel.
There were also some odd quirks. Guests have to ring a bell and explain themselves multiple times—even to re-enter from the garden or spa. I get the intent is security, but the execution felt intrusive and didn’t match the relaxed vibe expected in a place like this.
The service tone, while not rude, felt more guarded than warm. Staff rarely smiled, and basic interactions—from front desk to breakfast to housekeeping—lacked the ease and attentiveness that define luxury hospitality. Service should anticipate needs, not react to them—and here it often felt reactive and flat.
Finally, a personal note: we mentioned this was our wedding night on our booking, a detail many hotels mark with a small gesture. I’ve had handwritten notes, a treat, a spa perk, even upgrades—all of which make a guest feel seen. In this case, nothing. I mentioned it again at check-in—it was brushed off. This isn’t about freebies; it’s about feeling that the hotel values your special moment. That was completely missing.
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每晚起價:RUB19,621
發布於 2026 年 4 月 16 日
Torv1k
📍位置:絕對令人歎爲觀止!招待所高高棲息在一座山上,可以欣賞杜羅谷葡萄園的絕佳全景,是當地的酒莊,可以直接在葡萄園中浪漫散步。開車最好能出入(免費停車)。雖然沒有現場餐廳,但有幾個有餐飲選擇的城鎮距離酒店僅需5-10分鐘車程。
🛋️ 房間:我們入住了兩個獨立的小木屋之一,全落地玻璃牆,直接從牀上看葡萄園的景色令人難忘!房間雖然感覺比照片中小了一點,但很現代,很溫馨。主樓有一個美麗,地道的大堂,一個游泳池,他們目前正在增加桑拿和按摩浴缸。
🍛 美食:早餐是亮點!比標準的歐式早餐多得多:一切都是新鮮的,是當地的,包括美味的橙子,橄欖油,蜂蜜就在農場上生產。他們甚至把烹飪時間安排到我們的到來,以確保一切都新鮮。晚上,您可以訂購小吃到下午6:00。我們也強烈推薦大堂的品酒:4-5的葡萄酒是€20-25(我們喜歡紅、白、玫瑰),另外可以加25歐元的慷慨冷切盤。
🛌🏻 服務:工作人員非常靈活和親切,處理我們入住和品嚐的Sylvia專業且信息豐富,就連準備早餐的女士(只講葡萄牙語)也非常甜美和細心。我們還收到了一些自制的免費港口葡萄酒!您也可以購買他們的優質產品帶回家:葡萄酒約12歐元,橄欖油6歐元,他們的蜂蜜價格同樣合理。真的是我們有史以來最好的住宿之一,物超所值!
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每晚起價:RUB7,506
發布於 2025 年 8 月 6 日
匿名用戶
在這家酒店住得愉快。它的設計非常現代和時尚,設施很好。早餐對我來說足夠了(因爲我通常不是一個大的早餐吃者)。所有的工作人員都樂於助人,友好。只有con是,我連續兩次遇到他們的爭論場景,在同一天......你不想看到或聽到員工早上早上7點在早餐時大聲爭論!請多注意客人,不要展示。感覺不太好,所以不能給滿5星,否則喜歡住,會喜歡回來的。
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每晚起價:RUB5,736
發布於 2025 年 9 月 14 日
訪客用戶
如果你想放鬆,位置優越。周圍是寧靜,安靜和令人驚歎的杜羅山谷景色。在一個溫暖和陽光明媚的日子裏,游泳池區很棒,我們喜歡在葡萄藤和蘋果樹之間散步(女孩們在自己撿起水果後發現品嚐水果令人難以置信)。早餐是體面的(咖啡特別好),雖然我會鼓勵更廣泛的產品(例如沒有乳糖自由選擇)。總的來說,這是一次非常好的體驗,我會很高興回去。
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每晚起價:RUB8,782
發布於 2024 年 11 月 19 日
CaGirl
我們在這家酒店住了3晚,非常喜歡我們的住宿。前台的人非常好,我們的房間乾淨舒適,可以看到公園的景色。酒店酒吧也非常好,我吃了最好的愛爾蘭咖啡!我們晚餐沒有在餐廳吃飯,但我們每天早上在那裏吃早餐,他們有非常好的選擇。酒店在城市中位置優越,維瑟烏也是一個非常好的城市。
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每晚起價:RUB6,402
發布於 2024 年 7 月 19 日
訪客用戶
Beatiful house with nice comfortable rooms, a super nice living room for spending the evening . Good breakfast and a nice, clean pool. Big garden with grapes and olive trees, kiwi and qrapes on top of the parking lot. Enough parking space. Definitely worth a visit during your douro valley tour. Some nice restaurants to visit in the small towns nearby. Tasty wine from own production and very friendly owners
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每晚起價:RUB7,667
發布於 2020 年 2 月 7 日
Grace Grace
酒店美美的,位於他們自家的葡萄莊園內。還可以參加他們自家酒廠的 wine tour 然後有wine tasting。餐廳的早晚餐很高水準,早餐是房價包的,晚餐也不貴,我們一行6人點了tasting menu 連 wine pairing,飽得差點走不動了。我們其中2人住了在大酒桶內,好玩但有點小(尤其是看到其他人的房間有了對比後),還有就是要走一小段路才可以回到酒店的住建築,所以如果有小朋友或老人就不建議酒桶了。
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每晚起價:RUB21,678
發布於 2025 年 4 月 20 日
訪客用戶
多爾多的美麗景色。
酒店裏還沒什麼東西要做,我需要一個室內游泳池。
優秀的早餐。
吃飯太貴了,吃飯太好了,但不夠價格。
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每晚起價:RUB10,908
發布於 2024 年 2 月 27 日
Dande
surement les gens les plus gentil de toute le Portugal
Souriant et aimable
La nourriture etait vraiment pas bon , c est domage , un si bel Hotel et des gens aussi gentil mais la cuisinne es a ameliorer
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每晚起價:RUB10,667
發布於 2025 年 10 月 22 日
訪客用戶
可愛的酒店,非常不錯的歡迎。老式但非常特別。晚餐有點令人失望,但早餐很棒。我們建議住在這裏,因爲它有非常特殊的氛圍,值得體驗。美麗的土地和花園也可以看到和散步
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每晚起價:RUB12,000