Very good hotel nice stay comfortable stay 10 out of 10 next time if I come to Salalah hundred percent I stay with you people staff is very good food is very good rooms are spacious very clean room the staff is very helpful heart of the city all the people are very cooperative nice people of Sala. Thank you
Ottimo Hotel in una nuova zona turistica, ma molto pulita e perfetta per il relax (a parte gli ospiti dei resort molto grandi vicini che rubavano presto la mattina tutti gli sdraio in spiaggia cosa che deve essere assolutamente migliorata, ma noi andavamo presto:) piacevole colazione senza troppe persone con il gentile Nerage e l'ottimo chef Moataz che preparava uova in ogni modo sempre ottime! Avevamo la vista sulla marina che e' piacevole, ma qualche sera si sentiva la musica un po' alta, i serramenti non sono molto buoni e anche la porta della camera lasciava entrare il rumore dell'impianto di condizionamento generale, ma non ci dava piu' di tanto fastidio. Una menzione speciale alla sempre premurosa e sorridente Rasha e a Murad per la gentilezza e le ottime pulizie.
Overall one of the best hotels I ever stayed in. Side note; I live in the UAE, where 5 stars hotel are really common.
The rooms are spacious, beautifully designed, the beds super comfy and the washrooms are every woman's dream (lightning, mirrors and amouage amenities).
Staff is super attentive, accommodating and naturally friendly. They actually love what they do and we as guests can feel it's authenticity - which makes everything dining experience really special. The food was beyond delicious and the variety in the buffet made it hard to choose and even harder to not overeat.
Congratulations to the management and leadership of the hotel team - you truly do an amazing job.
I will definitely be back!
訪訪客用戶Friendly staff the only bad thing I can mention got nothing to do with the hotel but is the taxi drivers who wait outside in front of the street at the hotel. If you use the otaxi app they will respond and tell you you have to pay double price. You better of renting a car or book a taxi with the otaxi app from a location nearby.
訪訪客Hotel is in a good location about 5/7 minutes from the airport. It’s a resort, on the 1st floor of Gardens Mall Salalah. We had issues when we arrived, the gave us a standard room while we booked king room (the staff told us, that is referring to the bed size) this should not be the title of the listing (King Room etc). We got in touch with trio who were extremely helpful, the entire team, promptly. Had this been a European company, god help us, honestly (we all know when it comes to the crunch, not majority live up to their sales pitch). We took it upon ourselves also and had a word with the manager regarding this issue, who was happy to upgrade us to a very good room. We did spend a night in the standard room but it was still a very decent room. As mentioned before we done out locally so not sure about the food, conveniently located, take the lift straight down to the mall, this has a hyper market (carrefour) and Lulu is a walk down from the Mall (walking is not an option, you can it’s a bit of a walk with no pedestrian access). Staff friendly except one lady at the desk when asked for two glass sent the smallest cups via room service (glass are for restaurant only, we were told) but another kind lady at the desk in the morning (when requested sent these over). Would we stay there again? Yes, we would but make sure you check which room you are booking. Hats off to trip.com for being there with us all the way. The beach is a taxi ride away, the picture here is from Al Haffah beach and the frankincense being sorted by workers from Bangladesh. Remember to buy your Lubaan from salalah for cheaper and better quality. Thank you to Amjad and the manager for the upgrade. Ma Salaama
CCorinne_UAEOverall one of the best hotels I ever stayed in. Side note; I live in the UAE, where 5 stars hotel are really common.
The rooms are spacious, beautifully designed, the beds super comfy and the washrooms are every woman's dream (lightning, mirrors and amouage amenities).
Staff is super attentive, accommodating and naturally friendly. They actually love what they do and we as guests can feel it's authenticity - which makes everything dining experience really special. The food was beyond delicious and the variety in the buffet made it hard to choose and even harder to not overeat.
Congratulations to the management and leadership of the hotel team - you truly do an amazing job.
I will definitely be back!
匿匿名用戶Stayed: 3 days during a first visit to discover beautiful Salalah.
Overall impression:
The hotel was overall less than expected compared to the pictures, which look nicer than the reality.
Room:
Rooms were spacious and comfortable.
Service:
Service was correct and professional, without being particularly notable.
Breakfast:
Breakfast was basic for a 4-star hotel. Instant coffee was served in the morning. When ordering coffee separately, Arabic coffee was served, which was not to my taste and was charged extra.
Location:
Hotel is centrally located, but taxis are still needed to move around.
Overall:
An acceptable stay for a first visit to Salalah, but expectations should be set accordingly.