The staff here are amazing!! Let me check in before time and made the stay great. Breakfast unfortunately isn’t that great and the club room is too small.
When I booked this room, the listing showed that it included a city view and a bathtub—unfortunately, I received neither. On top of that, there were no basic amenities like plates, cutlery, or even an oven or microwave to heat food, which is quite disappointing. The listing should clearly mention what is and isn’t included to avoid any confusion. I'm not sure whether the issue is with Trip.com or Vibe Hotel, but either way, it's very misleading. Please ensure that the information provided is accurate in the future. Thank you.