When I booked this room, the listing showed that it included a city view and a bathtub—unfortunately, I received neither. On top of that, there were no basic amenities like plates, cutlery, or even an oven or microwave to heat food, which is quite disappointing. The listing should clearly mention what is and isn’t included to avoid any confusion. I'm not sure whether the issue is with Trip.com or Vibe Hotel, but either way, it's very misleading. Please ensure that the information provided is accurate in the future. Thank you.
Ccloud****這家喜來登酒店門面不大的,不起眼,大堂在樓上,不在一樓 ,整體和快捷酒店差不多。設施有些舊。尤其頂樓水龍頭頻繁共振,噪音擾人。
我們住了四晚,因為當地參團比如去十二門徒、小火車企鵝島幾條線路,離上車點 Hotel Windsor超級近,步行二分鐘就到了。這是非常不錯的。酒店前台有華人接待,溝通很温馨。前台還有一個金毛小哥,儘管我們英語不好他聽不明白,但竭盡全力幫助我們。第二天跟團出發早趕不上早餐,他給我們準備了豐盛早餐盒。退房還幫我們行李送上車,真的非常友好!