訪訪客用戶Sold as a 5 star hotel and although it did look good from the outside,the inside was very dated and lacking tlc.the bathroom had what looked like black mould around the wall furniture and the sink had been covered in a wrap which was torn and some of the metal fixtures where corroded.the breakfast took over an hour as they seemed to take precedents over vips in the dining room who got food very quickly.from sitting down to receiving our breakfast took an hour both days.the staff where very apologetic but that does t make up for poor service and the quality was average.The Spa was also dated and the Gym was small with very little in it for a proper workout.
訪訪客用戶沒有期望。我們在英國的任何地方都沒有達到很高的期望。皇家沒有失望!週六晚上英格蘭半決賽後,週日到達了一個晚上。房間很好,浴室也很好。位置極佳。下到酒吧喝了一品脫啤酒,坐在啤酒“花園”照片上展示了我們遇到的。沸騰熱,沒有桌子放出來,只有一個陽傘設置。像走進爐子裏。決定下路。在小茅草吃了一頓豐盛的飯,當我們離開時(掩護下,遮陽傘下)忙碌而飽滿,給了他們70英鎊。去散步,坐在海洋湖邊衆多酒吧之一晚上喝一杯。再次,忙碌而飽滿和陰影。一個 fab 晚上。走過威瑟斯彭,再次非常忙碌,回到皇家。酒吧裏空蕩蕩的!!外面沒有人。希望他們週六晚上好,可惜我們週日在那裏沒有一頓美餐。非常失望的是酒店週日沒有清理和重置桌子,他們肯定損失了一大筆錢。當我們星期一離開時,由於沖洗和放桌子回原位而引起的噪音,對我們來說有點晚。兩位接待員都很樂於助人,但使用了星期六有足球的藉口,似乎沒有完全理解我們爲什麼不開心。如果不是因爲他們要求你提前付款,我們可能會離開。也不高興我們不得不留下我們的卡細節,以防我們“搗亂”房間!!!真的嗎?66歲和70歲的夫婦?我們相信皇家,他們顯然不信任我們。