在英國多塞特，設有酒吧的飯店

I book this hotel for one night great location. The receptionist she was welcoming. When we got to the room that we were staying for the night. First impression was clean and tidy. However the room was smelly as you entered with the one and only small window was open in the room. The bathroom was for designed for disabled use really. I will list the pro's and cons. Pro's The room was a good size for our needs two single and it had a TV that you could watch ”the news” on a channel. The kettle was clean and tea, coffee, sugar was in a bag if you wanted to make a tea with two cups no bottled water provide (but selling for £2 for 500ml at the entrance of the hotel). The wallrobe had hangers and a hair dyer if you needed it. The pillows were nice and the mattress was comfortable. The con's One of the beds had other people's hair in the sheets and on top of the duvet. The ceiling and a long legged spider with cobwebs hanging down from above were the TV is. The walls in the room had stains down the wall it was dusty in places. The walls had noticeable cracks in different parts of the wall, the furnitures are old and tired including the picture frame. The bathroom door was dirty from all the touching to open and close it. I am not sure how a disabled person are able to use the toilet effectively. Because the ”tiny” face basin was so close to the toilet it was not practical to be that close and I am not disabled. It had so many hand railings why was the basin so close and very low to the point were it was awkward for us to wash our faces etc and the floor was in a mess afterwards . there is a glass shelf with two small glass cups that was over the face basin which is simple not safe or practical because you will sit your face or eyes if your not careful when using the face basin. The extractor fan does not work when the light is on and no button to press it separately. But the only small top widow was open for any steam or smell to leave the bathroom. The hot water system made a lot of noise when turning on. Making it hard for anyone to use it without the whole or half of the hotel hearing it that how loud it was to us. The bath was clean however there was mold all over on the wall tiles the shower curtain was short and not fitting for that bath. The toilet papers that was provided was a very very cheap small rolls. There was three one screwed (toilet roller) on to the small face basin that got soaked when you use the face basin. And the other two was on top of the toilet with used tissue in one of them. Both windows in bedroom and bathroom was not dusted. Our biggest problem was someone who was on the same floor sounds like they were nextdoor. They kept coming and going and each time they open and close their door it caused our door to shake and bang because was door is not fitted correctly and full of gaps and so the wind and the force of the moving door as cause ours to make all that noise. We didn't have a good sleep because of the above and the live entertainment went on late also which could be heard as we were on the ground floor also. The room is not what I would class as a lovely room it's very basic old, tired not very appealing the walls and the bathroom needs refurbishment and the heating system needs serious attention. When we checked out the lady was pleasant when the card was returned. The guess with me she was not happy and felt that in her words she would not want to stay at another hotel because it was not comfortable during her stay. I would not have wanted to pay the full price if I was not getting the discount from my app. But even at that price that I paid it's not worth the money. Overall I was not happy but we needed to have somewhere to sleep and it provided us that.

我最近入住了這家迷人的酒店，總體來說，這是一次愉快的體驗。飯店乾淨整潔，維護良好，卻不失一絲舊世界的韻味。房間裡沒有電話，更增添了懷舊的氛圍，讓人感覺有點像「bhul bhuliyaan」（迷宮），但又帶著有趣而奇特的韻味。 飯店氛圍寧靜輕鬆，非常適合放鬆身心。一大亮點是飯店超棒的泳池，是暢泳放鬆身心的絕佳去處。後院風景優美，是個靜謐的休憩之所，可以靜靜地欣賞周圍的景色。更特別的是，後院離海灘很近——步行即可到達海邊，從飯店欣賞到的海灘景色更是令人嘆為觀止。 透過飯店，視野同樣令人嘆為觀止，從飯店的各個角落都能欣賞到大海和自然美景。在這裡，你可以忘卻時間，放鬆身心，欣賞周遭的美景。我強烈推薦這家旅館給所有想尋找安靜、放鬆、景色優美、氛圍宜人的度假勝地的人。

Great service and excellent location

吵雜不舒適的住宿體驗－全程睡眠品質不佳 我在伯恩茅斯麗柏酒店 (Park Inn by Radisson Bournemouth) 住了一晚，但不幸的是，入住體驗非常糟糕。 房間很暖和，空調似乎沒有什麼效果，所以我必須開著窗戶睡覺。由於窗戶正對著主幹道，本來就已經很吵了——早上6點，外面市政垃圾收集的聲音又大又響，把我徹底吵醒了。 更糟的是，凌晨3點左右還響起了火警警報，所以我的睡眠被徹底擾亂了。 淋浴間非常小——幾乎沒有足夠的活動空間——總的來說，房間設施不太舒適，也不太適合休息。 優點是工作人員很有禮貌，飯店也很乾淨。但遺憾的是，噪音太大，而且缺乏溫度控制，這讓入住體驗很差。除非酒店做出重大改進，否則我不會再來。

在伯恩茅斯希爾頓酒店度過了愉快的時光。酒店,水療中心和房間真的很好。唯一的缺點是早餐的服務。他們花了75分鐘準備了煎蛋,甚至那是錯誤的訂單。

地理位置略偏僻，步行到市中心至少需要15分鐘。飯店分為主樓和附屬建築，主樓給人一種飯店的感覺，附樓則給人一種韓式民宿的感覺。 Wi-Fi 速度很慢，不適合商務人士使用。

Double sea view room with balcony. Spacious bedroom with nice seating area. Clean and in good decorative order. Comfy bed, quality linen. Wonderful, original metal-framed window and French door opening out onto huge balcony. Unfortunately, the sea view tuned out to be when looking left from the end of the balcony and not from the actual bedroom. Kettle needed descaling. Bathroom well appointed, nice towels and quality Elemis toiletries, but would benefit from a really thorough deep clean and a lick of paint. Absolutely fabulous public rooms, not ‘dated’, as some reviews suggest, but furniture and fixtures appropriately in keeping with the style and period of the building. Wonderful! Beautiful outdoor pool area and indoor spa. Lots of outdoor seating areas. Extensive woodland to the rear of the hotel. Just a few minutes walk to Knoll Beach, through the hotel’s extensive grounds (which includes tennis courts and a golf course) just over the road. Absolutely no information provided about any of these brilliant amenities, or indeed anything at all, in our bedroom. Also, no information about Wi-Fi, no information about breakfast times, no information about how to even contact Reception on the telephone provided in the room … The food at the evening meal was exceptional but was let down by the very slow service as staff focused on setting tables for the following day’s breakfast - which turned out to be so disappointing that it was hard to believe that both meals had originated from the same kitchen.

這是我們第二次訪問這家酒店,不幸的是,我們兩次都有相同的體驗。酒店本身很可愛,設施很棒。房間很可愛,牀很大,非常舒適。毛絨,豪華毛巾。泳池區和泳池很可愛,感覺像在炎熱的一天在國外。雖然這是爲太陽躺椅而戰。然而,工作人員完全失望了。酒吧工作人員的態度令人震驚,每次都給我們喝飲料,這給他們帶來了不便。我們在老哈里巖吃了一頓烤晚餐 - 工作人員在那裏好多了,v包容,雖然我相信這是一家單獨的公司到酒店,它顯示。牛肉在部分方面很艱難,但仍然很好。豬肉很可愛。預訂時,早餐收費22英鎊,但在酒店是15英鎊,所以不要落入那個陷阱。工作人員不知道他們在做什麼。他們首先無法正確獲得我們的飲料訂單,然後他們把我們的簡單早餐訂單搞砸了。我們中的一些人幾乎在其他人甚至吃完早餐之前就吃完了。早餐本身很小,我們也只給了半個菇??對於22英鎊/15英鎊,我至少希望有一個完整的菇... 然後他們不知道如何使用卡機。  在我們離開之前,我們使用了水療中心,小但不錯。桑拿關閉了,游泳池很冷。熱浴缸也不是很暖和。  總的來說,這不是一個偉大的體驗,我們不會返回。爲極差的服務支付260英鎊的最低房間是犯罪。

Upon checking in was told breakfast is till 10 am Next day in the morning was coming to have breakfast with kids at 9:40 apparently too late. Went back to the reception they said oh sorry it’s open till 10 am on weekends. Left with 2 kids without breakfast and no complimentary was offered considering misleading information from the receptionist on check in. We travelled on hottest day by train with delayed service 4 hours to get here. Also, felt intimidated by pool staff teice on 2 different days asking me who I am and are we were guests ?:( seriously? Did they think I just walked in randomly from the street? Shocking! Me and my two kids felt unwelcome and placed in embarrassment in front of others because I had to verify that I am guest and I had paid to be here:( that’s not 4 stars customer service! I travel around the world but here felt either ****** or discrimination not sure what it was felt odd. Had to book another hotel because didn’t like the whole experience and attitude from the staff! Also their spa and indoor pool is actually in the other hotel next by. Which was odd we never made as didn’t want to move around from one building to another for spa. Receptionist were abrupt and couldn’t be bothered to spare simple smile. Not happy at all. Bathrooms shower it terrible no power couldn’t even wash my hair off the soap. Basically not recommend due to these issues I had experienced.

很棒的體驗，可愛的房間和這裡的員工！房間又大又舒服，地點絕佳，看風景！