When I entered the room, I had a bit struggle to find the lights. It’s not a common 4 star hotel where I just need to insert the key card and everthing is on. The pool area is perfect for afternoon cocktails. Elevator was fast. The hotel is within walking distance to shoping center. I think this hotel is decent for short stay in Sao Jose.
BBekirPerfect place, very nice building staff, good security. But these all belong to the apartment, not hotel management. No room service. No changing towels, clean the room, i asked for extra blanket many days but no result. Even though it is clean and big place. If you wAnt to take care of your own staff it is a good place to stay.
訪訪客用戶CRITICA CONSTRUTIVA
Fui a São Paulo para uma reunião. Tive que fazer a reserva com data de 20/05 (Check in 15h - mesmo sabendo que não estaria em SP no dia 20/05), senão não conseguiria entrar hoje cedo, 21/05. Entrei no hotel as 7h35 de hoje. Minha reunião foi as 9h25 terminando as 13h30. Minha passagem está marcada para 23h10 de 21/05/24. São 15h40 estou perambulando pelos shoppings por que tive que fazer Check out 9h quando sai para reunião, por que o horario do hotel era até as 11h.
Resumindo paguei uma diária que não dura nem 24h. Pelo menos deveria ser até as 15h.
Nesse caso, para horário de uso, NOTA ZERO.
Funcionarios ótimos. Instalações ótimas.
BBettinaCommunication was professional and polite but they were unwillingly to offer a refund or move the dates to a later time as I caught Covid. I get it’s my fault as the cancellation had just past but the slightest flexibility would have been nice and I informed them prior to check in date.