Absolutely beautiful. Modern with everything you need. Love the decor well thought out and in the perfect location, walking distance from Melbourne Central and a few laneways within a short distance to entice your tastebuds
TTaralesleyWe had an amazing stay at Quest Flemington Central.
Our room was clean, comfortable and well presented.
The kitchen was packed with a full sized fridge, microwave, toaster, kettle, coffee machine and all plates, bowls, cups or cutlery we could need.
Washer and dryer as well as a balcony, it really was a lovely room, we were very happy!
The pool was heated and the roof top view was gorgeous, it was very relaxing and great for a morning or late night dip. Staff were very respectful and accommodating.
訪訪客用戶Not recommended for those who value their personal data security and privacy.
Not recommended for internati9nal travellers who may not have enough charge on their phones to complete 3 forms, then download and set up an app that requires constant internet and Bluetooth connections.
Booking required multiple insecure methods of sharing credit card details and identification documents along with 2 forms to fill out with personal details and an app to download in order to gain access to the Building entrance, Elevator, and Apartment.
None of this information was given to me prior to booking. I would not have stayed here if I had known the extent of insecure transmission of personal information and amount of admin and work required just to check in and stay one night. I work in this space and know the risks. Management is putting guests personal data at risks with the excessive documentation requests.
FYI, requiring someone to send credit card PICTURES and ID pictures over email is completely insecure. This is bizarrely at odds with the excessive security to get into the building.
The constant need to carry your phone everywhere or you'd be locked of the apartment or even the whole building was extremely stressful.
In terms of the actual room, once I got in, the bed, kitchen, lounge and floors were clean but the toilet had not been cleaned in a long time. This was not nice. You could see parts under the rim had not been cleaned in years. Toilet had also been recently used and not flushed properly upon arrival. I did not take photos of any of this, it was too gross.
I ended up buying paper cups as the glasses/cups as those supplied were not clean, tried to take a picture but it's hard to see. They were covered in fingerprints and fibres of some kind.
The view was nice and loungeroom was great, study nook was extremely handy for remote work. Balcony tiles are moving and could be a tripping hazard. Laundry was well equipped but did not have time to use it.
訪訪客用戶This is a good location and the rooms are spacious with a good layout, however there were a few issues with the room. I took photos of a range of things like a broken bedside table drawer, chewing gum on the bathroom bin, marks on the walls, broken foot pedal on the main bin, brown frozen liquid in the ice cube container in the freezer, stained coffee cups, folded up corner of the rug etc. Also note that parking is available, but not included. The check in instructions will provide you with information on how to access the car park without mentioning the price, but it is not free, there is a daily fee for the car park and the turning space on the ramp to access the bottom level of the car park is quite tight, however there are some parks on the first level which allowed us to avoid the curved ramp.
The location is a great spot if you have a car, not far from the free tram zone on the edge of the city, close to Carlton where there are great food options. All of the issues were only small things that didn't ruin our stay, this could be a great place to stay with a bit more attention to detail and customer care. I received no response to my emails showing photos of the issues in the room. They also required photos of my drivers license and both sides of my credit card for after hours check in which I was a bit uncomfortable with. I hope they can address the issues and provide a better customer experience as the location is great and the rooms were spacious and comfortable with a table, lounge area and 2 bedrooms in our room. I'd be happy to stay here again and hopefully the issues have been addressed to make it a great experience.