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凡圖斯瑪琳娜席德全包式 SPA & 海灘度假村

凡圖斯瑪琳娜席德全包式 SPA & 海灘度假村

4.2/5100 評價
Disappointing, in a nutshell. We'll never go back. *Disclaimer: I am a food professional and I expect food to be served properly* Several restaurants, but they're open/closed at different times so the variety you're being sold on isn't always available and it's confusing at first to know where you can find a meal aside from the buffet and cafe. We had a very difficult time getting reservations at any of the dinner places they have on site. Platinum level guests didn't seem to struggle as much with reservations. We ate at Kobo once, it was good, but they reused the chopstick holders without washing them between guests at dinner sittings. (Eew). The cafe had really good lattes and offered multiple types of milk as well as cold sandwiches all day. I got really bad food poisoning on night 3 having never left the property. No one at the front desk offered help to my husband when he came down asking for it. We found out later from a friend back home that there is a medical clinic on-site. Dr. Ana had to come to our room and provide IV fluids and antibiotics. She was awesome. Our Insurance was needed for payment. The hotel never checked on us to see if we were ok or if I was any better. I was sick for the remaining 4 days, we missed our pre-paid excursions. Our room was skipped for housekeeping twice and our mini fridge was only refilled twice the entire week. Otherwise, housekeeping did a good job when they were there. The pools and spas were beautiful, but filthy. There was a scuz ring around the edge of the big pool and when someone pointed out to staff one day that something in the water *may* have been vomit, noone came back to clean it. The spa in the adult pool was disgusting. The food was well below average. It was the same food every day, just served slightly differently. LOTS of carbs. Nothing was seasoned properly or it was drowning in sauces. The pizza was undercooked and the dough still raw below the sauce. Fresh fruit every day was good. Breakfast at the ”French” restaurant (not really French at all, even at dinner) was decent but the line for fresh eggs or omelettes was really long. Room service was the *worst* I've ever had. The American burger wasn't 100% beef... Not really sure what it was. The chicken ciabatta had the tiniest flat chicken cutlet I've seen served to an adult or child. The Bolognese had zero seasoning and the pasta was undercooked. Puerto Morelos is a tiny town, but offered a little shopping. The people there were lovely. Unfortunately, it's $100 round trip for a taxi to either of the larger shopping cities, Playa del Carmen or Cancun. So the location isn't very good if that's what you're after. There weren't enough umbrella covered lounge chairs at the pools so sunburn becomes an even larger issue. Try the Ha, we were more successful with quiet and shade at their pool. Beware the mosquitos at night! They come out in swarms! Overall, a terrible experience and not worth what w
迪賽爾河濱瑪雅明珠全包式度假村 - 限夫妻情侶入住

迪賽爾河濱瑪雅明珠全包式度假村 - 限夫妻情侶入住

4.6/597 評價
We just got home from a week at Desire Pearl and we were sorry to leave this wonderful resort. We had a relaxing week of doing nothing but walking the beach, lying in our poolside bed and over-indulging at the swim up bar. We loved all three restaurants and our junior suite with a plunge pool (right on the beach) was amazing. But the real reason we enjoyed our stay so immensely was the outstanding staff. Whoever heads the HR department for this resort has a remarkable ability to hire the kindest, most energetic and most sincere men and women. We've stayed at Pearl over 20 times and keep returning due to the care and service we receive - from the moment we arrive until we depart (sadly) for the airport. During this stay when we arrived we were greeted by ALEXIS with a huge hug and a helping hand (as always). FRANK at the front desk made our check-in process seamless and was able to upgrade us to our favorite room (Starfish building room 76). Once unpacked, we were given a poolside bed by MIGUEL and for the following week he and VICTOR, HORATIO and ANTONIO ensured we had our place by the pool. The four of them work non-stop to keep everyone in beds and chairs. And you can't walk by their station without receiving a hug or a high five. We ate at all three restaurants and are torn between Pearl and Suki as to which we liked best. At Pearl we were always greeted by one of the resorts most talented and dedicated employees, CECI. She is an amazing women who can answer any question about the resort and who we've watched develop as one of the resort's most valuable assets. She works non-stop but always makes time to visit with us and make us feel like we're part of the Desire family. At Pearl ISAAC provided us with amazing service, Spanish lessons, and many laughs as well - he is a true gentleman and represents their resort extremely well. The food was amazing and is rotated every three days, between Mediterranian, Italian and French. We also greatly enjoyed our meals at Suki, where SANTIAGO and BELEN provided us with excellent service - our drinks were never empty and they happily accomodated a special request that made our meal healthier and more to our liking. The breakfast and lunch buffets are excellent as well, with many healthy choices, always a huge selection of fresh fruit and made to order dishes like omelets, tacos and pizzas. Our morning always started with espresso from the coffee bar, made with a smile and energetic ”good morning” by either YOLANDA or SERVANDO, followed by breakfast where the very sweet hostess ESMERALDA always greeted us with her big smile and warm hello. ESTEFANY and WILBERT provided us excellent service during our breakfast and lunches, they were both so kind and helpful. During the day we hung in our poolside bed or at the swim up bar and our drinks were never empty thanks to SERVANDO, GABI and YOLANDA. The three of them must walk ten miles a day. But they do it with an amazing attitude and always seem to enjoy
法孚海濱飯店-莫雷洛斯港

法孚海濱飯店-莫雷洛斯港

4.2/5102 評價
這是我在1.5年的第三次五家海濱之旅,我比其他許多度假村都選擇了這個度假村,因爲它是一個更安靜更親密的精品度假村,具有全包選擇。食物很好!這不是你正常的人工智能票價,是現點現做的。沒有自助餐。娛樂方式不多,我很好。很放鬆。我承認這次的旅行開始很岩石。我心愛的屋頂大人只有游泳池關閉了整個行程,我得到的房間由於一些原因不能接受。他們確實認識到這是我的生日,有沙漠和牀裝飾。那是非常好的。旁註:我對名字不擅長。我從來不記得人們的名字,否則我會包括他們。第二天,他們把我搬到了一個令人驚歎的海濱房間。太棒了!他們對待我很好。我現在非常高興地說,我一定會在不久的將來再次光臨我的第四次訪問。感謝度假村的所有員工!注意:颶風Helene在本週早些時候剛剛襲擊,度假村的情況還可以,但各地有一些損壞和泄漏,他們正在處理這些問題。
奧霍德阿瓜海灘俱樂部及飯店

奧霍德阿瓜海灘俱樂部及飯店

3.5/5102 評價
The title of my review was a quote from one of the hotel staff. The photos posted by the hotel online are either very old or were staged as this hotel has not been maintained. We booked a 2 room side by side vacation for our family including children over Christmas via *********** and confirmed our reservation. Upon our arrival late at night we had to sign the hotel paperwork which included notice that there was a charge if we left any stains or blood on the sheets. We were given 2 rooms on separate floors and one did not have the king bed as confirmed but had 2 double beds. There was blood on the wall in one room and 3 of the 4 beds had stains and blood marks on the sheets and pillow cases. Neither rooms had safes and we were only given one key for each room and told not to lose it and we also had to leave it each day for the maid staff to access our rooms. In one room on the third floor, the bathroom had no fixtures to hang towels or toilet paper and had lime stains on the fixtures and rust marks throughout. There was a stick to lock the sliding glass door. There was only one plug usable and only one side of it was not broken. The closet door was missing and there was a maintenance closet with a broken lock that opened into a cavity that went from the room to the ground floor and there was a hole in the room in the cavity. A person could fall down this large cavity and die. The lamp in the room was almost more rust than chrome. The air conditioner was also broken and would not sweep and the TV didn’t work. The other room had window in the bathroom that lead to the public hallway that did not lock, significant black mold in the bathroom and bedroom and the bathroom door know was hanging out of the door. We also found garbage in the closet from a prior occupant. I asked the front desk clerk for the 2 rooms side by side we paid for and was told the hotel was full. When i asked about the blood stains on the sheets i was told their washer is not that good. We immediately called booking at our expense in the UK and also wrote to them to complain about the condition of the hotel and that we did not feel safe and the hotel was nowhere near what was posted online. Booking gave us various answers on each call and one agent said we could change hotels and they would refund our money. Big surprise Booking is now saying they NOT refund our money. The next morning we complained to the front desk and was told the manager was not available. The front desk worker told us the hotel is like McDonald's and does not match the photos. We were told we would have to seek a refund from Booking as the hotel does not have our money yet. We were advised to take lots of pictures and write to Booking as we are not the first people to complain about the state of the hotel and wanting a refund. In addition, in the daylight we could see the swim up bar in the pool has not been used for some time. We checked out that morning and moved to a different hotel du
坎昆海岸蔚藍海灘度假村 - 餐點全包式 - 卡利斯瑪飯店

坎昆海岸蔚藍海灘度假村 - 餐點全包式 - 卡利斯瑪飯店

3.7/5101 評價
Amei a viagem
帕萊索伊貝羅斯塔大飯店

帕萊索伊貝羅斯塔大飯店

4.5/5102 評價
晚餐的食物遠高於平均水平。服務員都很細心，並向我們黨提出了很好的建議。早餐和午餐不是很好。建議您點菜單而不是自助餐。健身設施是我旅行中見過的最好的設施。員工需要阻止人們搬運某些高需求的設備。 Grand的第二家健身房也適合高要求的時間。海灘還可以，但是游泳池很漂亮，而且飲料服務是一流的。所有上架的白酒，其他旅行者對啤酒選擇的一些小抱怨。酒店狀況良好，停車設施不完善，娛樂水平一般。

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飯店數量86
評論則數246
最高價格NT$36,145
最低價格NT$2,217
平均價格 (週末)NT$8,917
平均價格 (平日)NT$8,495