聖奧爾本斯公寓式酒店推薦

位置很棒。位於街道上,所有銀行、商店、超市和餐館都位於街道上。聖奧爾班大教堂修道院就在酒店對面。然而,對於這些設施來說,最好是提供護髮素。

我是Premier Inn經常使用的人,我喜歡大小適中的房間,辦公桌,浴室的浴缸,前台接待的熱情歡迎。聖奧爾本斯嚴重讓品牌失望。1。沒有人給我辦理入住-只是一台機器(其中一個檢查機器壞了)。所以,根本沒有歡迎。2.沒有足夠的工作人員。我去酒吧吃飯。“等待坐”本來會等很長時間。最終,酒吧裏出現了一名工作人員。我可以吃飯嗎?需要很長時間 - 也許20分鐘他說。所以,我去了外面的一家餐館。3.凌晨5:37有火災警報,這意味着酒店完全疏散(11月26日星期二)。沒有給出解釋。兩名工作人員瘋狂檢查警報系統。然後15分鐘後我們返回。沒有與任何人溝通,這是假警報還是真正的火災。沒有消防隊出席。令人震驚和非常糟糕。我知道這些事情發生了 - 但令人放心的解釋在哪裏?“我們對此感到抱歉。如果您想提供免費早餐 - 請問一下。“ 4.沒有停車場。我以前住過,知道當地的停車場。但網站對此保持沉默。所以,總而言之,這是一次糟糕的體驗。我要求退款。

Price Quality ratio is excellent. We particularly like the typical English character of the house, the interior, the bar, the dining rooms and the sleeping rooms. It is a comfortable hotel with very good service. The Italian restaurant serves a large variety of dishes, but I never tasted such a nice Spagetti Milanese! So they are also excellent in the simple dishes. Any way very worthwhile to visit, also because it is situated quite close to the centre of the lovely town, St Albans

We stayed for a Thursday and Friday night. The rooms are quaint it being a 15th century hotel. Room 1 is quite small with a tiny shower and toilet. Room 2 is much better and even has an air conditioning unit. The main issues with rooms 1 ,2 &3 is they are at the front of the hotel on a very busy road which goes uphill and thus generates even more traffic noise. The windows in the rooms are very old and do not shut properly and the secondary glass is ineffective. It means we were continuously woken up in the night due to the traffic noise. We were moved to room 2 after 1st night which was much nicer but still suffered from the noise problem. Unfortunately there were no interior rooms available. Our sons stayed in room 16 on the floor above which suffered similar noise problems, we were disappointed to have been placed in the two worse rooms in the hotel even though be booked 6 months earlier. On the positive side the breakfast was very good with tasty ingredients for the full English. There were also another 5 or 6 hot options. There are no pastries available which appears to have been discontinued so should be removed from the breakfast menu. The real positive not is that the hotel provide the wedding dinner reception for my nieces wedding for 50 people which was organised very well with very good food. So if you are booking check they are not allocating you a room overlooking the road in particular do not stay in rooms 1,2,3 & 16

My recent experience with Sopwell House was shockingly poor. Despite being a loyal, long-term customer, I was treated with zero empathy regarding a wedding gift voucher for a night’s stay, which included a meal, massages, and access to the spa—significant money was spent on this package. After being assured last year that we could extend the voucher due to personal circumstances, I was suddenly told it couldn’t be honored because it had expired by over a year. What makes it worse is that there was absolutely no offer of a compromise—no discount, no gesture of goodwill, nothing. This substantial package was dismissed without any care, and the response I received was not only rigid but borderline rude, as if customer loyalty meant nothing. Sopwell House clearly has no policies in place for genuine customer care, and their handling of the situation proves they prioritize rigid rules over treating people with respect. If you’re considering visiting, think twice. The way they treat long-standing customers is unacceptable, and I wouldn’t recommend anyone waste their time or money here. There are far better places that actually value their guests.