訪訪客用戶第二次入住,期間空調系統故障,夜裡停了三個小時。 我可以理解,問題在於前台的男士,當我諮詢原有,他簡單的説,在維修,而與此同時,另外一位外國住客,他是遞上冰箱的涼水,態度明顯温和熱情。 這個問題在辦理入住時就有,他是隨手把入住的紙條丟過來,面無表情。總總表現,歧視非常明顯。
這個旅館亞洲遊客很多。如果不喜歡中國遊客,可以不要使用攜程。
This was my second stay at this hotel. During my stay, the air conditioning system broke down and stopped working for about three hours during the night. I understand that technical issues can happen, and I don’t blame the hotel for that.
What disappointed me was the attitude of the male receptionist. When I asked about the situation, he simply said, “It’s under repair,” without any further explanation or concern. At the same time, I saw him offering cold bottled water from the refrigerator to another foreign guest, speaking in a much warmer and friendlier manner.
This was not an isolated incident. The same receptionist behaved similarly during check-in. He casually threw the registration paper toward me, showed no expression, and made no effort to be welcoming. In contrast to the way he treated other guests, the difference was very noticeable and made me feel discriminated against because I am Chinese.
The hotel receives many Asian guests. If the staff are unwilling to treat Chinese guests with the same courtesy and respect as others, perhaps the hotel should reconsider using Chinese booking platforms such as Ctrip.
訪訪客用戶對於青旅來説,員工是第一重要的!這裏的員工非常熱情友善。在入住前、後,都可以使用很多公用設施(包括行李寄存、洗手間、廚房,免費的咖啡、茶)。
附近有至少兩家雜貨店,交通也非常便利,無論步行、公交車還是地鐵都很方便
For a hostel, the staff is the most important! The staff here are very warm and friendly.
Before and after check-in, you can use many public facilities (including luggage storage, restrooms, kitchen, free coffee and tea).
There are at least two grocery stores nearby, and the transportation is also very convenient, whether it's walking, taking a bus or the subway.