Все было замечательно,пока не появился менеджер на ресепшен Абдулла!
Попросила пылесос для закрытия вакуумного пакета,сказал что нет у вас пылесоса,хотя девушка из клининга принесла и помогла мне!
После выселения хотела оставить багаж на хранение,говорит что у него нет места!
Когда заселялась был такой хороший менеджер,все помог и подсказал,не то что Абдулла! Портит репутацию вашего отеля!!
Нет у него бейджа где написано его имя,поэтому описываю его:высокий,плотный,кучерявый с бородой ,работал 28 сентября!
Желательно увольнять таких работников!
VVincentJust a few minutes from the Upper Promenade, with a lovely casual feeling and comfortable rooms. Shared toilet but always very clean and never a wait. Front desk staff were really friendly. Enjoyed the shared coffee, kettle, microwave and fridge at reception.
An enjoyable 3 night stay. Recommended.
訪訪客用戶We recently stayed at this hotel for 3 days 2 nights. The location is excellent, close to many restaurants and sightseeing points, making it very convenient.
However, the hotel is undergoing renovation, and the strong smell of oil paint was uncomfortable. Better ventilation or scheduling renovations during low occupancy periods could help.
Additionally, there was a lack of communication among the staff. Despite informing them of our stay duration, we were asked a few times if we were checking out on our second day, and a staff member even entered our room without knocking. Improving internal communications and ensuring staff knocking before entering rooms would enhance the guest experience.
Overall, wow, the location is great, addressing this issues would significantly improve the stay.