聖盧西亞卡斯特里區的3 星級飯店

Although a shuttle bus available to Castries & the beach they were only once an hour 9-11am & 1-3pm, not frequent enough! Entertainment throughout the day & night. Food available throughout the day in different locations including the upper pool which was good. Most staff friendly & helpful. Housekeeping work very very hard to keep on top of things. At departure there was a discrepancy & we were told we had a bar bill to pay, “Hennessy Whisky” a premium product which is not included in the “all inclusive!” It wasn’t us & we were made to feel like thieves, they didn’t believe us & take our word even though we had an explanation for the day & time it was supposed to have been charged. They made us feel very uncomfortable & even when we’d checked out staff came back & insisted it was us! We asked they checked security cameras & eventually we were told not to worry they were looking into it & we wouldn’t have to pay! That whole experience should have been avoided, customers should be believed & not be questioned. Somebody was trying to get away without paying for the drinks & gave a wrong room number intentionally in my opinion. We are guests after all that contribute to staff wages!

超級地點,非常好主人(超市購物邀請,船邀請)有幾點來到年份,但很受維護。美景😄